Samsung Refrigerator Error 42E

⚡ Quick Answer: The Samsung Refrigerator error code 42E indicates a communication issue between the Family Hub display and the main refrigerator system rather than a ... ✅ DIY Fixable

What Does Error 42E Mean?

The Samsung Refrigerator error code 42E indicates a communication issue between the Family Hub display and the main refrigerator system rather than a hardware failure. This error may manifest with flashing interior lights and an unresponsive Family Hub screen. To resolve this, reboot the Family Hub and refrigerator by turning off the power for 10-30 seconds and then turning it back on. If the code persists, further troubleshooting may be needed.

Common Symptoms:

  • Error code ‘42’ or ‘42E’ displayed on the fridge control panel or Family Hub
  • Possible flashing interior lights associated with code 41/42
  • Family Hub screen may become unresponsive or show communication issues

Possible Causes

  • Family Hub software/communication glitch (medium)

How to Fix Error 42E

DIY Fix Reboot the Family Hub and refrigerator

  1. Locate the power switch for the Family Hub on the inside top right of the refrigerator door (if equipped).
  2. Turn off the Family Hub and wait ~10–30 seconds, then turn it back on.
  3. Perform a refrigerator self-check cycle again to see if code reappears.
  4. If no dedicated power switch, power cycle the entire refrigerator by unplugging for ~60 seconds then restoring power.

Technician Only Service visit for persistent code

  1. If the error persists after rebooting and power cycling, technician should check Family Hub software version and apply available updates.
  2. Inspect communication harnesses between the Family Hub display and main control board for continuity and secure connections.
  3. Confirm if the main control board logs errors or needs replacement.

Parts needed: Family Hub display module, Main control board, Communication wiring harness

🛑 When to Call a Pro:
  • If the error code 42 persists after reboot and power cycling
  • If the Family Hub display is unresponsive or showing additional errors
  • If user-level resets do not clear the code

Technical Specifications

wattage 100W
component Ice Maker Assembly
resistance 10-30 ohms
part_number DA97-07365A
voltage_rating 120V AC

Common Questions

What does 42E error mean on Samsung Refrigerator?

The 42E error indicates a communication issue between the Family Hub display and the main refrigerator system.

Can I fix Samsung Refrigerator 42E error myself?

Yes, you can reboot the Family Hub and refrigerator to attempt to clear the error.

How much does it cost to fix 42E error?

The cost includes a technician diagnostic fee plus potential part replacement, varying by region and model.

When should I call a technician for 42E?

Call a technician if the error persists after rebooting or if the Family Hub display is unresponsive.

Sources & References

Data last verified: 2026-01-10

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