Samsung Refrigerator: not freezing

Possible Causes

Condenser or evaporator fan motor failure

How to Identify: No or weak airflow heard from fan area, unusual noises, or visible blockage; unit runs but freezer doesn’t cool.

Part: Condenser Fan / Evaporator Fan

Dirty condenser coils

How to Identify: Back or underside of fridge has dust buildup; coils warm and dusty; unit runs but struggles to cool.

Part: Condenser coils

Start relay or compressor start device failure

How to Identify: Compressor doesn’t start correctly (clicking or silent, freezer not cooling at all.

Part: Start relay / compressor

Incorrect temperature settings or demo mode

How to Identify: Settings set too warm; unit in demo mode shows lights but doesn’t cool.

Part: Control board/settings

Poor air circulation/blocked vents

How to Identify: Food items blocking vents; reduced cold air flow into freezer.

Part: Internal air vents

DIY Solutions

Clean condenser coils

Moderate 20-40 minutes

Tools Needed: vacuum with brush attachment, coil brush

1. Unplug the refrigerator.
2. Locate condenser coils (back or bottom).
3. Use vacuum and brush to remove dust and debris.
4. Plug fridge back in and monitor cooling performance.

⚠️ Safety First: Unplug before working near electrical components.

Check and adjust temperature settings / exit demo mode

Easy 5 minutes

1. Access control panel.
2. Verify freezer temperature setting is cold enough.
3. If unit is in demo mode, follow Samsung manual to exit demo mode.
4. Wait several hours and check temperature change.

Ensure proper internal airflow

Easy 5-15 minutes

1. Rearrange items so vents aren’t blocked.
2. Ensure cold air can circulate freely within freezer compartment.
3. Avoid overpacking items near air outlets.

Professional Repairs

Fan motor replacement

Estimated Cost: $50 - $150 (parts) + labor

Compressor start relay or compressor repair

Estimated Cost: $100 - $400+ depending on part and labor

When to Call a Professional

Freezer still not freezing after cleaning coils, adjusting settings, and ensuring airflow

No compressor activity or audible abnormal compressor/fan noises

Visible frost buildup or suspected refrigerant issues

Preventive Maintenance

• Clean condenser coils: Cooling inefficiency and overheating
  Frequency: every 6 months
• Check door seals: Cold air leakage and loss of cooling efficiency
  Frequency: monthly

Frequently Asked Questions

Why is my Samsung Refrigerator not freezing?

Common causes include fan motor failure, dirty condenser coils, and blocked vents.

How do I fix Samsung Refrigerator not freezing myself?

Clean the condenser coils, check temperature settings, and ensure proper airflow.

How much does it cost to fix not freezing?

Repair costs can range from $50 to $400+, depending on the issue.

When should I call a technician for not freezing?

Call a technician if DIY solutions don't work or if you suspect compressor issues.

References & Sources

• Samsung cooling issues troubleshooting Official

Can I Fix This Myself?

20%

DIY Success Rate Difficulty: Professional

Common Issues Reported by Users

• Compressor issues (3 mentions)
• Evaporator fan failure (2 mentions)
• Defrost unit malfunction (2 mentions)

User Suggested Solutions

1. Replace the compressor

   Success rate: 8.0%

2. Consider replacing the whole unit

   Success rate: 0.0%

Community Discussions

freezer not working, food melting

If the compressor and fans are running but the freezer is not freezing, consider replacing the unit.

Pro needed View on Reddit →

freezer is cooling but not freezing

Replacing the defrost temperature sensor is likely needed.

DIY View on Reddit →

Ice maker collecting/distributing water but not freezing into ice

Secured the defrost heater female plug to prevent freezing issues.

DIY View on Reddit →

freezer won't go below fridge temps

replaced the whole fridge

Pro needed View on Reddit →

Source: Reddit r/appliancerepair