Samsung Refrigerator Error 21E
⚡ Quick Answer: The Samsung Refrigerator error 21E signals a failure in the freezer evaporator fan motor, which can prevent proper cooling and ice production. This is... ✅ DIY Fixable
What Does Error 21E Mean?
The Samsung Refrigerator error 21E signals a failure in the freezer evaporator fan motor, which can prevent proper cooling and ice production. This issue arises when the fan does not operate correctly, often due to obstructions or a malfunctioning motor. Symptoms include the error code display, poor cooling performance, and unusual noises near the evaporator. Resolving this typically involves checking for ice buildup or debris obstructing the fan, or conducting a reset by disconnecting power.
Common Symptoms:
- 21E appears on display when freezer fan does not run
- Poor cooling performance in freezer/fresh food section
- Possible frozen fan or grinding noise near evaporator fan
Possible Causes
- Freezer evaporator/fan motor not turning (fan failure) (high)
- Fan blade frozen/obstructed by ice or debris (high)
- Wiring/connectivity issue between fan and main PCB (medium)
How to Fix Error 21E
DIY Fix Basic user checks and temporary reset
- Ensure refrigerator doors are properly closed so fan airflow is not impeded
- Unplug the refrigerator or turn off power at breaker for a few minutes, then restore power to reset error
- Check freezer compartment for ice buildup and remove obstructions from fan area after defrosting
Technician Only Fan motor and wiring inspection/repair
- Disconnect refrigerator power and access the freezer evaporator fan
- Inspect fan motor, blades, and mount for ice obstruction or mechanical failure
- Check wiring harness and connectors from fan to main PCB for continuity or damage
- Replace the evaporator fan motor assembly if defective
- Test fan feedback signal to the control board
Parts needed: Freezer evaporator fan motor assembly, Fan blade if separate, Wiring harness or connectors
- If error persists after defrosting, resetting, and basic checks, contact Samsung support or qualified appliance technician
- Do not attempt complex PCB or sealed system repairs without professional training
Technical Specifications
| wattage | 100W |
|---|---|
| component | Ice Maker Assembly |
| resistance | 10-30 ohms |
| part_number | DA97-07365A |
| voltage_rating | 120V AC |
Common Questions
What does 21E error mean on Samsung Refrigerator?
The 21E error indicates a malfunction in the freezer fan motor, affecting ice production and cooling.
Can I fix Samsung Refrigerator 21E error myself?
Yes, you can check for ice obstructions, ensure doors are closed, and reset the refrigerator.
How much does it cost to fix 21E error?
Repair costs range from $50 to $200+, depending on parts and labor needed.
When should I call a technician for 21E?
Contact a technician if the error persists after basic troubleshooting and reset attempts.
Sources & References
- Samsung Refrigerator Error Codes list (Canada) (official)
- Samsung Support troubleshooting 21C/21E (official)
Data last verified: 2026-01-10
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