Kenmore Washing Machine: not draining properly

Professional Repair Guide

What is this symptom?

Is your Kenmore washing machine not draining properly? If water remains in the drum after a cycle, you're likely facing issues like a clogged drain hose, a blocked pump filter, or a faulty drain pump. These problems can cause slow drainage and unusual humming sounds. Addressing these issues promptly can save you time and money.

Urgency: Medium

Important Tips for Kenmore Models

  • Some Kenmore models have unique coin traps or front access pump filters; consult model manual for exact location
  • Elite models may include diagnostic modes to help identify drain issues; refer to manual for diagnostics

Possible Causes

Clogged drain hose

How to Identify: Water remains after cycle; hose visibly kinked or debris seen when removed; slow or no water flow even when pump runs

Part: Drain hose

Blocked drain pump filter/coin trap

How to Identify: Small debris like coins/lint visible in pump area; water fails to drain even after hose cleared

Part: Pump filter/coin trap

Faulty drain pump or pump motor

How to Identify: Washer makes humming or unusual noises but no water exits; pump impeller damaged or no electrical continuity

Part: Drain pump / pump motor

Malfunctioning lid/door switch

How to Identify: Top-load model won’t initiate drain cycle even when power applied; continuity test fails

Part: Lid switch assembly

Drive belt worn or broken

How to Identify: Belt shows wear/cracks; pump doesn’t spin though motor runs

Part: Drive belt

Control board/timer not sending signal

How to Identify: No pump activation despite correct hose and pump condition; error codes related to electrical faults

Part: Control board/washer timer

DIY Solutions

Clear a clogged drain hose

Moderate 15-30 minutes
Tools Needed: flashlight, bucket, hoses brush
  1. Unplug the washer and pull it away from the wall.
  2. Disconnect the drain hose from the washer and drain line into a bucket.
  3. Inspect hose for visible blockages or kinks with a flashlight.
  4. Use a long brush or flexible tool to clear debris; flush with water if needed.
  5. Reattach hose ensuring no kinks and proper height/secure fit.
  6. Run a drain cycle to verify water flows out correctly.
⚠️ Safety First: Always unplug before working on appliance

Clean the drain pump filter/coin trap

Moderate 15-30 minutes
Tools Needed: screwdriver, towels
  1. Unplug washer and locate the pump filter (front/bottom access panel).
  2. Remove panel and place towels to catch water.
  3. Unscrew and remove pump filter; clear lint/objects by hand.
  4. Rinse filter under water and reinsert securely.
  5. Replace access panel and run a test drain cycle.
⚠️ Safety First: Power off the washer first

Test and replace a faulty lid/door switch

Advanced 30-60 minutes
Tools Needed: multimeter, screwdrivers
  1. Unplug washer and locate lid/door switch per model manual.
  2. Remove switch and test for continuity with a multimeter.
  3. If no continuity when actuated, replace with equivalent part.
  4. Reinstall switch and secure panels.
  5. Restore power and test drain cycle.
⚠️ Safety First: Verify correct switch part number

Next step

Choose the next step for not draining properly

Confirm the diagnosis before ordering. An error code can identify the system involved, but it does not prove that a specific part has failed.

Other parts options

Check related components first; use model search as a fallback.

Possible related component

Drain Pump

Pumps waste water out of the appliance during the drain cycle.

$35 - $80 · Easy · 15-30 mins

Check fit & price
Possible related component

Door or Lid Switch

Detects whether the appliance door or lid is safely closed before operation.

$15 - $55 · Medium · 20-45 mins

Check fit & price
Possible related component

Drive Belt

Transfers rotational power from the motor to turn the drum or tub.

$15 - $35 · Easy · 20-30 mins

Check fit & price
Model number required

Model-compatible Washing Machine parts

Enter the complete model number to browse compatible replacement parts. This is a model-based parts search, not a diagnosis that a specific component failed.

Find a part that fits my model

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Optional routine care

Maintenance supplies

These products support cleaning or routine upkeep. They are separate from the possible repair components above and are not claimed to fix this error code or symptom.

Maintenance supply

Washing Machine Cleaner Tablets

Routine tub-cleaning supplies for residue and odor control. They do not repair a mechanical, drainage, or electronic fault.

View maintenance supply
Maintenance supply

Braided Washer Inlet Hoses

A maintenance replacement option for visibly worn external fill hoses. Verify thread size, length, and hot/cold connection requirements.

View maintenance supply
Maintenance supply

Washer Drain Hose Holder

Helps secure an external drain hose at the standpipe. It does not correct an internal pump or control fault.

View maintenance supply

Affiliate disclosure: As an Amazon Associate I earn from qualifying purchases. Recommendations are based on routine-care relevance, not commission rate.

Professional Repairs

Replace drain pump or pump motor

Estimated Cost: $100 - $300

Replace control board or timer

Estimated Cost: $150 - $450

When to Call a Professional

Pump makes grinding noises or is electrically failed
Control board or wiring issues suspected
Uncertain diagnosis after basic checks

Preventive Maintenance

  • Clean drain pump filter: Blockages leading to draining issues
    Frequency: monthly
  • Inspect and clear drain hose: Clogs and kinks that impede water flow
    Frequency: every 3 months

Frequently Asked Questions

Why is my Kenmore Washing Machine not draining properly?
Common causes include a clogged drain hose, blocked pump filter, or a faulty drain pump.
How do I fix Kenmore Washing Machine not draining properly myself?
You can clear a clogged drain hose or clean the pump filter by following DIY instructions.
How much does it cost to fix not draining properly?
Professional repair costs range from $100 to $450 depending on the issue.
When should I call a technician for not draining properly?
Call a technician if DIY solutions don't work or if the problem involves complex repairs.

Community Analytical Insights

Guidance from available sources; statistical claims are shown only for samples of at least 10 discussions

Common Issues Reported by Users

  • Too many suds leading to continuous draining (1 mentions)
  • Shifter malfunction causing water retention (1 mentions)

User Suggested Solutions

  1. Replace shifter as recommended by technician

  2. Address excessive suds by using less detergent

Limited-source guidance; percentages and success-rate claims are not shown
View Sources

Data compiled from real discussions on r/appliancerepair and r/Appliances:

  1. Is it normal for water to remain in the bottom of the washer...
  2. 5D fault on Kenmore washing machine MOD 110.28087700

Community Discussions

water remains in the bottom of the washer between use, clothes soggy, lid light flashing

The appliance repair technician suggested a shifter is needed, and the water remaining in the bottom is considered normal.

Source: Reddit r/appliancerepair

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