Candy Dishwasher: not filling with water
What is this symptom?
Experiencing issues with your Candy dishwasher not filling with water? This common problem can lead to dry dishes and may display an E1 or E2 error code. Causes often include water supply issues, clogged inlet filters, or a faulty water inlet valve. Understanding these factors is key to resolving the issue quickly.
Important Tips for Candy Models
- E1/E2 error codes on Candy dishwashers often indicate water fill timeout or water solenoid/inlet valve related issues
- Candy error code listings also include E18 water level error which may involve water level sensing
Possible Causes
Water supply issues (tap closed, low pressure, kinked inlet hose)
How to Identify: Check that the dishwasher’s dedicated water shutoff valve under the sink is fully open, household water pressure is adequate, and the inlet hose is not kinked or twisted.
Part: Water supply line / inlet hose
Clogged inlet filter screens
How to Identify: Disconnect inlet hose and inspect small mesh filter at hose end; debris or mineral buildup reducing flow suggests this cause.
Part: Inlet hose filter / inlet valve screen
Faulty water inlet valve
How to Identify: Dishwasher remains dry even with correct supply and clear filters; multimeter test shows valve coil lacks proper continuity; sometimes error code seen.
Part: Water inlet valve / solenoid
Float assembly or float switch stuck/faulty
How to Identify: Float stuck in raised position or not moving freely prevents water inlet valve activation; manual lift should click the switch.
Part: Float and float switch
Door latch or door switch malfunction
How to Identify: Dishwasher doesn’t start or fill unless door firmly closed; latch doesn’t engage or multimeter shows bad continuity.
Part: Door latch / door switch
Control board or PCB error (Candy E2/E18)
How to Identify: Dishwasher displays specific error codes like E2 or E18 related to water solenoid or water level, and other causes ruled out.
Part: Electronic control board
DIY Solutions
Check and ensure water supply is on and pressure is sufficient
- Locate the water shutoff valve under the sink and turn it fully counter‑clockwise to open.
- Verify household cold water supply is running and the pressure seems normal (e.g., test another tap).
- Inspect the inlet hose for visible kinks; straighten if needed.
Clean the inlet hose filter screens
- Turn off water supply to dishwasher and unplug the appliance.
- Unscrew the water inlet hose from the dishwasher and inspect the mesh filter at the hose end.
- Clean the mesh filter gently with a brush under running water to remove debris.
- Reattach the hose securely and restore water and power.
- Run a short cycle to test.
Inspect and free/clean float assembly
- Disconnect power to the dishwasher.
- Open the dishwasher and locate the float assembly on the floor of the tub.
- Ensure the float moves freely; remove debris around float and guide.
- If float was stuck, test by lifting gently; should click.
- Restore power and test fill cycle.
Next step
Choose the next step for not filling with water
Confirm the diagnosis before ordering. An error code can identify the system involved, but it does not prove that a specific part has failed.
Most relevant component to inspect
Water Inlet Valve
Controls the flow of hot and cold water into the appliance.
- Typical part-only price
- $25 - $60
- DIY difficulty
- Easy
- Estimated time
- 15-30 mins
Where can I find the model number?
Check the rating label around the door, lid, frame, rear panel, or inside the appliance cabinet. Use the complete model number, including suffixes.
Verify the complete model and part number on the retailer's compatibility page before ordering.
Other parts options
Check related components first; use model search as a fallback.
Float Switch
Detects the maximum water level to prevent overflow and potential flooding.
Door or Lid Switch
Detects whether the appliance door or lid is safely closed before operation.
Main Control Board
The central brain of the appliance that controls all components, cycles, and timings.
Model-compatible Dishwasher parts
Enter the complete model number to browse compatible replacement parts. This is a model-based parts search, not a diagnosis that a specific component failed.
Affiliate disclosure: As an Amazon Associate I earn from qualifying purchases. We may earn a commission from other qualifying purchases or service requests made through links on this page, at no additional cost to you. Recommendations are based on repair relevance, not commission rate.
Optional routine care
Maintenance supplies
These products support cleaning or routine upkeep. They are separate from the possible repair components above and are not claimed to fix this error code or symptom.
Dishwasher Cleaner and Descaler
Supports routine removal of mineral scale, grease, and odor. It is maintenance, not a repair for a failed pump, valve, or control.
Braided Dishwasher Inlet Hose
For replacement of an externally damaged supply hose. Verify connection size, length, and appliance installation requirements before ordering.
Affiliate disclosure: As an Amazon Associate I earn from qualifying purchases. Recommendations are based on routine-care relevance, not commission rate.
Professional Repairs
Replace faulty water inlet valve
Replace door latch or door switch assembly
Control board diagnostics and replacement
When to Call a Professional
Preventive Maintenance
-
Clean inlet hose filter screens: Blockages that prevent water filling
Frequency: annually -
Inspect float assembly for debris: Float sticking and incorrect water level signalling
Frequency: 6 months
Frequently Asked Questions
Why is my Candy Dishwasher not filling with water?
How do I fix Candy Dishwasher not filling with water myself?
How much does it cost to fix not filling with water?
When should I call a technician for not filling with water?
Community Analytical Insights
Guidance from available sources; statistical claims are shown only for samples of at least 10 discussions
Common Issues Reported by Users
- Water supply valve is closed or malfunctioning
- Clogged inlet filter or hose
- Faulty float switch preventing water intake
User Suggested Solutions
-
Check the water supply valve: Ensure that the valve is fully open. If it is closed, open it and check if the dishwasher fills with water. If it is malfunctioning, replace the valve.
-
Inspect the inlet filter and hose: Disconnect the water supply hose and check for clogs in the filter and hose. Clean any debris found and reconnect. Test the dishwasher.
-
Test or replace the float switch: Locate the float switch inside the dishwasher. Check for obstructions and ensure it moves freely. If defective, replace it.
Limited-source guidance; percentages and success-rate claims are not shown
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Sources
Data compiled from real discussions on r/appliancerepair and r/Appliances:
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