Candy Dishwasher Error E5
⚡ Quick Answer: The Candy Dishwasher E5 error indicates a drainage issue, often resulting in water remaining in the tub and the unit halting mid-cycle. This error can... ✅ DIY Fixable
What Does Error E5 Mean?
The Candy Dishwasher E5 error indicates a drainage issue, often resulting in water remaining in the tub and the unit halting mid-cycle. This error can be caused by a blockage in the drainage system or a fault in the drain pump. You may also hear unusual sounds during operation, signaling a malfunction. Address the problem by checking and clearing the drainage system and removing any residual water.
Common Symptoms:
- Water remains in tub or does not drain
- Dishwasher halts mid‑cycle with display showing E5
- Error persists after normal start attempts
Possible Causes
- Drainage system blockage or drain pump fault (medium)
- Excess water triggering flood sensor / base water accumulation (medium)
- Temperature sensor/NTC sensor fault per community PDF (low)
How to Fix Error E5
DIY Fix Check and clear drainage system
- Turn off power and unplug the dishwasher.
- Remove lower rack and clean the filter assembly and coarse filter of any debris.
- Inspect and clear any visible obstructions in the sump area.
- Check drain hose for kinks or blockages; detach and flush with water if safe to do so.
DIY Fix Remove residual base water
- Pull the dishwasher partly out of its cavity and tilt back slightly so water can drain out.
- Place towels to absorb water and let excess water drain for several minutes.
- Return unit to position, restore power, and attempt a test cycle.
Technician Only Inspect and service drain pump and sensors
- Technician to access bottom/front of dishwasher to inspect the drain pump impeller for damage and remove blockages.
- Test the drain pump motor for proper operation and replace if failed.
- Check flood sensor, wiring harness, and connections for functionality.
Parts needed: Drain pump assembly, Hoses, Sensors (flood/NTC if applicable)
- If error persists after basic drainage cleaning and residual water removal
- If there is evidence of water leakage or flooding under the unit
- If user is not comfortable performing internal checks or removing panels
Next step
Choose the next step for E5
Confirm the diagnosis before ordering. An error code can identify the system involved, but it does not prove that a specific part has failed.
Most relevant component to inspect
Drain Pump
Pumps waste water out of the appliance during the drain cycle.
- Typical part-only price
- $35 - $80
- DIY difficulty
- Easy
- Estimated time
- 15-30 mins
Where can I find the model number?
Check the rating label around the door, lid, frame, rear panel, or inside the appliance cabinet. Use the complete model number, including suffixes.
Verify the complete model and part number on the retailer's compatibility page before ordering.
Other parts options
Check related components first; use model search as a fallback.
Model-compatible Dishwasher parts
Enter the complete model number to browse compatible replacement parts. This is a model-based parts search, not a diagnosis that a specific component failed.
Affiliate disclosure: As an Amazon Associate I earn from qualifying purchases. We may earn a commission from other qualifying purchases or service requests made through links on this page, at no additional cost to you. Recommendations are based on repair relevance, not commission rate.
Optional routine care
Maintenance supplies
These products support cleaning or routine upkeep. They are separate from the possible repair components above and are not claimed to fix this error code or symptom.
Dishwasher Cleaner and Descaler
Supports routine removal of mineral scale, grease, and odor. It is maintenance, not a repair for a failed pump, valve, or control.
Braided Dishwasher Inlet Hose
For replacement of an externally damaged supply hose. Verify connection size, length, and appliance installation requirements before ordering.
Affiliate disclosure: As an Amazon Associate I earn from qualifying purchases. Recommendations are based on routine-care relevance, not commission rate.
Technical Specifications
| wattage | 50W |
|---|---|
| component | Drain Pump |
| resistance | 30-50 ohms |
| part_number | Candy 41008370 |
| voltage_rating | 230V AC |
Common Questions
What does E5 error mean on Candy Dishwasher?
E5 error indicates a drainage issue, causing water to remain in the tub and the dishwasher to halt mid-cycle.
Can I fix Candy Dishwasher E5 error myself?
Yes, you can check and clear the drainage system and remove residual water to attempt a fix.
How much does it cost to fix E5 error?
Estimated repair costs range from 50 to 200 USD, depending on parts and labor.
When should I call a technician for E5?
Call a technician if the error persists after your attempts or if there's evidence of leakage or flooding.
Sources & References
- E5 Error Code - Dishwasher - Help Centre (community)
Data last verified: 2026-07-22
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