Hoover Washing Machine Error E13

⚡ Quick Answer: The Hoover washing machine error E13 indicates a drainage issue or a communication fault between the control and display boards. This error may preven... ✅ DIY Fixable

What Does Error E13 Mean?

The Hoover washing machine error E13 indicates a drainage issue or a communication fault between the control and display boards. This error may prevent the machine from completing cycles and can also be linked to problems with temperature sensors or heating components in washer-dryer models. Users may notice the error code displayed immediately upon startup or during the wash cycle, causing the machine to halt operation.

Common Symptoms:

  • Error code displayed immediately on startup or when cycle starts
  • Machine stops operation and does not proceed
  • On some washer‑dryer models, may be linked with drying or heating operations

Possible Causes

  • Communication fault between main control board and display/control panel (medium)
  • Faulty temperature sensor or heating component (medium)
  • Internal leak/flood detection triggering safety float (in some models) (low)

How to Fix Error E13

DIY Fix Basic power reset

  1. Unplug the washing machine from the electrical outlet.
  2. Wait 5–10 minutes to allow capacitors and control boards to fully discharge.
  3. Plug the machine back in and attempt a short wash cycle to see if E13 clears.

DIY Fix Check for water in base and leaks

  1. Tilt the machine slightly backward (with assistance if needed) and check the base tray for water.
  2. If water is present, absorb it with towels and allow the area to dry.
  3. Look under and around hoses for obvious leaks or loose clamps.

Technician Only Inspect and test control/display board communication

  1. Access the machine’s control area and visually inspect connectors between main control board and display/control board for loose or damaged cables.
  2. Use diagnostic tools to test communication signals between boards per manufacturer protocols.
  3. Replace or reprogram control/display boards if faulty.

Parts needed: main control board, display/control board, wiring harness

Technician Only Test and replace temperature sensors/heating components

  1. Disconnect power and access the heater assembly and temperature sensors.
  2. Use a multimeter to measure resistance and compare against specifications.
  3. Replace faulty sensors or heating elements as needed.

Parts needed: NTC temperature sensor, heater element, associated wiring

🛑 When to Call a Pro:
  • If the error persists after basic resets and visual checks.
  • If you suspect internal electrical faults or cannot safely access internal components.

Technical Specifications

wattage 50W
component Drain Pump
resistance 10-20 ohms
part_number HWD 129 Pump Assembly
voltage_rating 240V AC

Common Questions

What does E13 error mean on hoover washing machine?

E13 indicates a drainage issue or a communication fault between control and display boards.

Can I fix hoover washing machine E13 error myself?

Yes, try a power reset and check for water leaks in the base.

How much does it cost to fix E13 error?

Estimated repair costs range from $100 to $350, depending on parts and model.

When should I call a technician for E13?

Call a technician if the error persists after resets or if you suspect internal electrical faults.

Data last verified: 2026-04-14

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