Hoover Washing Machine Error E13
⚡ Quick Answer: The Hoover washing machine error E13 indicates a drainage issue or a communication fault between the control and display boards. This error may preven... ✅ DIY Fixable
What Does Error E13 Mean?
The Hoover washing machine error E13 indicates a drainage issue or a communication fault between the control and display boards. This error may prevent the machine from completing cycles and can also be linked to problems with temperature sensors or heating components in washer-dryer models. Users may notice the error code displayed immediately upon startup or during the wash cycle, causing the machine to halt operation.
Common Symptoms:
- Error code displayed immediately on startup or when cycle starts
- Machine stops operation and does not proceed
- On some washer‑dryer models, may be linked with drying or heating operations
Possible Causes
- Communication fault between main control board and display/control panel (medium)
- Faulty temperature sensor or heating component (medium)
- Internal leak/flood detection triggering safety float (in some models) (low)
How to Fix Error E13
DIY Fix Basic power reset
- Unplug the washing machine from the electrical outlet.
- Wait 5–10 minutes to allow capacitors and control boards to fully discharge.
- Plug the machine back in and attempt a short wash cycle to see if E13 clears.
DIY Fix Check for water in base and leaks
- Tilt the machine slightly backward (with assistance if needed) and check the base tray for water.
- If water is present, absorb it with towels and allow the area to dry.
- Look under and around hoses for obvious leaks or loose clamps.
Technician Only Inspect and test control/display board communication
- Access the machine’s control area and visually inspect connectors between main control board and display/control board for loose or damaged cables.
- Use diagnostic tools to test communication signals between boards per manufacturer protocols.
- Replace or reprogram control/display boards if faulty.
Parts needed: main control board, display/control board, wiring harness
Technician Only Test and replace temperature sensors/heating components
- Disconnect power and access the heater assembly and temperature sensors.
- Use a multimeter to measure resistance and compare against specifications.
- Replace faulty sensors or heating elements as needed.
Parts needed: NTC temperature sensor, heater element, associated wiring
- If the error persists after basic resets and visual checks.
- If you suspect internal electrical faults or cannot safely access internal components.
Next step
Choose the next step for E13
Confirm the diagnosis before ordering. An error code can identify the system involved, but it does not prove that a specific part has failed.
Most relevant component to inspect
Main Control Board
The central brain of the appliance that controls all components, cycles, and timings.
- Typical part-only price
- $120 - $280
- DIY difficulty
- Medium
- Estimated time
- 20-40 mins
Where can I find the model number?
Check the rating label around the door, lid, frame, rear panel, or inside the appliance cabinet. Use the complete model number, including suffixes.
Verify the complete model and part number on the retailer's compatibility page before ordering.
Other parts options
Check related components first; use model search as a fallback.
Wiring Harness
Connects controls, sensors, motors, and other electrical components inside the appliance.
Temperature Sensor
Monitors the internal temperature to ensure correct operation and prevent overheating.
Heating Element
Heats the water or air inside the appliance to the required temperature.
Model-compatible Washing Machine parts
Enter the complete model number to browse compatible replacement parts. This is a model-based parts search, not a diagnosis that a specific component failed.
Affiliate disclosure: As an Amazon Associate I earn from qualifying purchases. We may earn a commission from other qualifying purchases or service requests made through links on this page, at no additional cost to you. Recommendations are based on repair relevance, not commission rate.
Optional routine care
Maintenance supplies
These products support cleaning or routine upkeep. They are separate from the possible repair components above and are not claimed to fix this error code or symptom.
Washing Machine Cleaner Tablets
Routine tub-cleaning supplies for residue and odor control. They do not repair a mechanical, drainage, or electronic fault.
Braided Washer Inlet Hoses
A maintenance replacement option for visibly worn external fill hoses. Verify thread size, length, and hot/cold connection requirements.
Washer Drain Hose Holder
Helps secure an external drain hose at the standpipe. It does not correct an internal pump or control fault.
Affiliate disclosure: As an Amazon Associate I earn from qualifying purchases. Recommendations are based on routine-care relevance, not commission rate.
Technical Specifications
| wattage | 50W |
|---|---|
| component | Drain Pump |
| resistance | 10-20 ohms |
| part_number | HWD 129 Pump Assembly |
| voltage_rating | 240V AC |
Common Questions
What does E13 error mean on hoover washing machine?
E13 indicates a drainage issue or a communication fault between control and display boards.
Can I fix hoover washing machine E13 error myself?
Yes, try a power reset and check for water leaks in the base.
How much does it cost to fix E13 error?
Estimated repair costs range from $100 to $350, depending on parts and model.
When should I call a technician for E13?
Call a technician if the error persists after resets or if you suspect internal electrical faults.
Data last verified: 2026-07-25
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