Hoover Washing Machine: drum rubbing

Professional Repair Guide

What is this symptom?

If your Hoover washing machine is producing a grinding or rubbing noise during wash or spin cycles, it may indicate issues like foreign objects trapped between the drum and outer tub, worn bearings, or an unbalanced load. This noise, often resembling metal-on-metal contact, can disrupt your laundry routine and may require attention to prevent further damage.

Urgency: Medium

Important Tips for Hoover Models

  • Hoover recommends checking drum and basket for random objects with a flashlight to resolve scratching/rubbing sounds.

Possible Causes

Foreign object trapped between drum and tub

How to Identify: Scraping or metallic noise that changes when manually rotating drum; object visible between drum and tub edges when inspected with a flashlight

Part: Drum interior / between drum and tub area

Worn or damaged drum bearings

How to Identify: Grinding noise during spin, rough resistance when manually turning the drum; loud and continuous vibration

Part: Drum bearings/tub seal

Loose suspension or shock absorbers causing drum contact with tub

How to Identify: Excessive vibration and banging noises; drum visibly moves and contacts tub sides during operation

Part: Shock absorbers/springs

Unbalanced load causing drum misalignment

How to Identify: Noise only during spin with uneven loads; resolves with redistribution of clothes

Part: Drum/load distribution

Loose drum bolts or internal supports

How to Identify: Clanging or pronounced rubbing when rotating drum manually; loose internal mounting upon inspection

Part: Drum mount bolts/supports

DIY Solutions

Check and remove foreign objects

Moderate 15-30 minutes
Tools Needed: flashlight, long-nose pliers or grabber tool
  1. Unplug machine and open door
  2. Use flashlight to inspect between drum and tub for objects
  3. Carefully retrieve any foreign object with pliers or a grabber tool
  4. Test machine to see if noise persists
⚠️ Safety First: Ensure power is disconnected before reaching into drum area

Rebalance load and level washer

Easy 5-10 minutes
Tools Needed: none or a spirit level
  1. Stop machine mid-cycle
  2. Redistribute clothes evenly around the drum
  3. Adjust feet to level machine if necessary
  4. Run spin cycle to test

Professional Repairs

Replace drum bearings and seals

Estimated Cost: $150 - $350

Replace shock absorbers or suspension springs

Estimated Cost: $100 - $250

Tighten or replace internal drum supports

Estimated Cost: $80 - $200

When to Call a Professional

Drum continues to rub after removing foreign objects and balancing load
Grinding continues when manually turning drum with power off
Visible drum misalignment or inability to diagnose internal fault

Preventive Maintenance

  • Clean drum area and check for trapped items: Foreign objects causing rubbing noises
    Frequency: monthly
  • Level washer regularly: Unbalanced loads causing excessive vibration
    Frequency: annually

Frequently Asked Questions

Why is my Hoover Washing Machine drum rubbing?
Common causes include foreign objects trapped between the drum and tub, worn drum bearings, or an unbalanced load.
How do I fix Hoover Washing Machine drum rubbing myself?
To fix it, check for foreign objects and rebalance the load by redistributing clothes evenly.
How much does it cost to fix drum rubbing?
Professional repairs can range from $80 to $350 depending on the specific issue.
When should I call a technician for drum rubbing?
If DIY fixes don't resolve the issue or if you suspect worn bearings or damaged parts, it's time to call a technician.

References & Sources

Community Analytical Insights

Analysis based on real user discussions from appliance repair communities

Can I Fix This Myself?

60%
DIY Success Rate Difficulty: Either

Common Issues Reported by Users

  • Foreign object trapped in the drum or between the drum and the tub
  • Worn or damaged drum bearings
  • Misaligned or damaged drum support

User Suggested Solutions

  1. Check for foreign objects: Unplug the machine, remove the drum, and inspect for any items stuck in the drum or tub. Clear any obstructions.

  2. Replace drum bearings: This involves disassembling the washing machine to access the drum. Replace the worn bearings with new ones and reassemble the machine.

  3. Realign or replace drum support: Check the drum support for damage or misalignment. Adjust or replace as necessary to ensure proper alignment.

Analysis based on 1 community discussions
View Sources

Data compiled from real discussions on r/appliancerepair and r/Appliances:

  1. Hoover washing machine drum rubbing after worrying noise

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