Hoover Washing Machine: drum rubbing
What is this symptom?
If your Hoover washing machine is producing a grinding or rubbing noise during wash or spin cycles, it may indicate issues like foreign objects trapped between the drum and outer tub, worn bearings, or an unbalanced load. This noise, often resembling metal-on-metal contact, can disrupt your laundry routine and may require attention to prevent further damage.
Important Tips for Hoover Models
- Hoover recommends checking drum and basket for random objects with a flashlight to resolve scratching/rubbing sounds.
Possible Causes
Foreign object trapped between drum and tub
How to Identify: Scraping or metallic noise that changes when manually rotating drum; object visible between drum and tub edges when inspected with a flashlight
Part: Drum interior / between drum and tub area
Worn or damaged drum bearings
How to Identify: Grinding noise during spin, rough resistance when manually turning the drum; loud and continuous vibration
Part: Drum bearings/tub seal
Loose suspension or shock absorbers causing drum contact with tub
How to Identify: Excessive vibration and banging noises; drum visibly moves and contacts tub sides during operation
Part: Shock absorbers/springs
Unbalanced load causing drum misalignment
How to Identify: Noise only during spin with uneven loads; resolves with redistribution of clothes
Part: Drum/load distribution
Loose drum bolts or internal supports
How to Identify: Clanging or pronounced rubbing when rotating drum manually; loose internal mounting upon inspection
Part: Drum mount bolts/supports
DIY Solutions
Check and remove foreign objects
- Unplug machine and open door
- Use flashlight to inspect between drum and tub for objects
- Carefully retrieve any foreign object with pliers or a grabber tool
- Test machine to see if noise persists
Rebalance load and level washer
- Stop machine mid-cycle
- Redistribute clothes evenly around the drum
- Adjust feet to level machine if necessary
- Run spin cycle to test
Next step
Choose the next step for drum rubbing
Confirm the diagnosis before ordering. An error code can identify the system involved, but it does not prove that a specific part has failed.
Most relevant component to inspect
Drum Bearing Kit
Supports the spinning drum and ensures smooth, quiet rotation during cycles.
- Typical part-only price
- $40 - $95
- DIY difficulty
- Hard
- Estimated time
- 120-180 mins
Where can I find the model number?
Check the rating label around the door, lid, frame, rear panel, or inside the appliance cabinet. Use the complete model number, including suffixes.
Verify the complete model and part number on the retailer's compatibility page before ordering.
Other parts options
Check related components first; use model search as a fallback.
Washer Shock Absorber
Dampens tub movement and vibration during high-speed spin cycles.
Model-compatible Washing Machine parts
Enter the complete model number to browse compatible replacement parts. This is a model-based parts search, not a diagnosis that a specific component failed.
Affiliate disclosure: As an Amazon Associate I earn from qualifying purchases. We may earn a commission from other qualifying purchases or service requests made through links on this page, at no additional cost to you. Recommendations are based on repair relevance, not commission rate.
Optional routine care
Maintenance supplies
These products support cleaning or routine upkeep. They are separate from the possible repair components above and are not claimed to fix this error code or symptom.
Washing Machine Cleaner Tablets
Routine tub-cleaning supplies for residue and odor control. They do not repair a mechanical, drainage, or electronic fault.
Braided Washer Inlet Hoses
A maintenance replacement option for visibly worn external fill hoses. Verify thread size, length, and hot/cold connection requirements.
Washer Drain Hose Holder
Helps secure an external drain hose at the standpipe. It does not correct an internal pump or control fault.
Affiliate disclosure: As an Amazon Associate I earn from qualifying purchases. Recommendations are based on routine-care relevance, not commission rate.
Professional Repairs
Replace drum bearings and seals
Replace shock absorbers or suspension springs
Tighten or replace internal drum supports
When to Call a Professional
Preventive Maintenance
-
Clean drum area and check for trapped items: Foreign objects causing rubbing noises
Frequency: monthly -
Level washer regularly: Unbalanced loads causing excessive vibration
Frequency: annually
Frequently Asked Questions
Why is my Hoover Washing Machine drum rubbing?
How do I fix Hoover Washing Machine drum rubbing myself?
How much does it cost to fix drum rubbing?
When should I call a technician for drum rubbing?
References & Sources
Community Analytical Insights
Guidance from available sources; statistical claims are shown only for samples of at least 10 discussions
Common Issues Reported by Users
- Foreign object trapped in the drum or between the drum and the tub
- Worn or damaged drum bearings
- Misaligned or damaged drum support
User Suggested Solutions
-
Check for foreign objects: Unplug the machine, remove the drum, and inspect for any items stuck in the drum or tub. Clear any obstructions.
-
Replace drum bearings: This involves disassembling the washing machine to access the drum. Replace the worn bearings with new ones and reassemble the machine.
-
Realign or replace drum support: Check the drum support for damage or misalignment. Adjust or replace as necessary to ensure proper alignment.
Limited-source guidance; percentages and success-rate claims are not shown
View
Sources
Data compiled from real discussions on r/appliancerepair and r/Appliances:
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