Maytag Washing Machine: broken knob

Professional Repair Guide

What is this symptom?

Experiencing issues with your Maytag washing machine's control knob? If it's cracked, stripped, or completely broken, you may struggle to select wash cycles or settings. This common problem can stem from a worn knob spline, a damaged selector shaft, or even a faulty control switch. Fortunately, there are DIY solutions and professional repair options available to restore your washer's functionality.

Urgency: Low

Important Tips for Maytag Models

  • Maytag washers use a physical selector knob engaging a shaft; stripped knobs slip and need replacement

Possible Causes

Worn or stripped knob plastic spline

How to Identify: Knob spins freely without turning the internal shaft; visible cracks or missing plastic on the knob

Part: Control knob

Selector/timer shaft worn or broken

How to Identify: New knob installed still doesn’t change settings; knob is tight but controls don’t move cycles

Part: Internal selector/timer shaft

Underlying control switch failure

How to Identify: Knob turns but no functionality change and machine does not respond appropriately

Part: Selector switch or control board

DIY Solutions

Replace the broken control knob

Easy 10-30 minutes
Tools Needed: screwdriver, replacement knob
  1. Disconnect power to washer.
  2. Pull off the broken knob (may require gentle prying if stuck).
  3. Align and push on the correct replacement knob for your model until it seats solidly.
  4. Restore power and test knob functions.
⚠️ Safety First: Always disconnect power before touching control panel.

Inspect and secure knob shaft

Moderate 15-45 minutes
Tools Needed: screwdriver, needle-nose pliers
  1. Disconnect power and remove detergent drawer or trim panel if necessary to access control panel.
  2. Remove control panel screws and gently lift panel to access internal selector shaft.
  3. Inspect the shaft for wear or debris; clean or gently straighten if bent.
  4. Reassemble panel and test with a new knob.
⚠️ Safety First: Be careful not to damage internal wiring while accessing the control panel.

Professional Repairs

Replace selector switch or control board

Estimated Cost: $100 - $300+

When to Call a Professional

Knob replacement does not restore function
Internal control components beyond the knob shaft appear damaged
Washer does not respond to control changes after knob replacement

Preventive Maintenance

  • Check knobs periodically for looseness or cracks: knob stripping and control issues
    Frequency: annually

Frequently Asked Questions

Why is my Maytag Washing Machine broken knob?
The most common cause is a worn or stripped knob spline, but it could also be due to a worn selector shaft or control switch failure.
How do I fix Maytag Washing Machine broken knob myself?
You can replace the broken knob easily by disconnecting power and aligning a new knob. For deeper issues, inspect the selector shaft.
How much does it cost to fix broken knob?
Professional repairs, such as replacing the selector switch or control board, typically cost between $100 and $300 or more.
When should I call a technician for broken knob?
Consider professional help if the knob replacement doesn't solve the issue or if internal components are damaged.

Community Analytical Insights

Analysis based on real user discussions from appliance repair communities

Can I Fix This Myself?

70%
DIY Success Rate Difficulty: Either

Common Issues Reported by Users

  • The knob has worn out due to regular use
  • The knob was subjected to excessive force or impact
  • The control board is malfunctioning, causing the knob to break off

User Suggested Solutions

  1. Replace the broken knob with a new one. First, unplug the washing machine. Remove the panel covering the control area. Unscrew the broken knob and replace it with the new one. Reassemble the panel and plug the machine back in.

  2. If the control board is damaged, replace it. Unplug the machine, remove the control panel, and disconnect the old control board. Install the new control board and reassemble the machine. Ensure all connections are secure before plugging it back in.

  3. Consult the user manual for troubleshooting steps specific to your model. If the knob is not easily replaceable, consider contacting Maytag support for guidance.

Analysis based on 1 community discussions
View Sources

Data compiled from real discussions on r/appliancerepair and r/Appliances:

  1. Maytag Maxima Washing Machine MHW6000XW2 — how to buy pin fo...

Community Discussions

the knob broke off my washing machine

Replace the control board to fix the pin issue.

Pro needed View on Reddit →

Source: Reddit r/appliancerepair

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