Electrolux Washing Machine: not filling or draining properly

Professional Repair Guide

What is this symptom?

Is your Electrolux washing machine not filling with water or failing to drain properly? This issue can lead to standing water in the drum or insufficient washing. Common culprits include a clogged drain pump filter or hose, which can disrupt water flow and drainage. Address these problems quickly to ensure your appliance runs smoothly.

Urgency: Medium

Important Tips for Electrolux Models

  • Electrolux models often provide error codes like E20/E21/C2 for drainage issues, and correct drain hose height is important for proper function.

Possible Causes

Clogged drain pump filter or drain hose

How to Identify: Water remains in drum after cycle completes; visible debris in filter; hose kinks or bends; error codes related to drainage (E20/E21/C2.

Part: Drain pump filter, drain hose

Malfunctioning control board or timer

How to Identify: Machine does not initiate fill or drain phases appropriately despite cleared hoses and filters; no response during cycles.

Part: Control board, timer

Faulty lid switch or door latch (top-load)

How to Identify: Top-load washer refuses to proceed to drain because lid safety switch not engaged properly.

Part: Lid switch, door latch

DIY Solutions

Clean drain pump filter

Moderate 10–30 minutes
Tools Needed: Towel, Bucket, Screwdriver (if needed)
  1. Unplug the washing machine.
  2. Locate the drain pump filter access panel at the bottom front.
  3. Place a towel and bucket to catch water.
  4. Open panel, unscrew and remove filter.
  5. Clear debris and rinse filter under water.
  6. Reinstall filter and close panel.
  7. Run a short wash cycle to test.
⚠️ Safety First: Ensure machine is disconnected from power before beginning.

Inspect and clear drain hose

Moderate 15–30 minutes
Tools Needed: Flashlight, Bucket, Long brush or flexible rod
  1. Turn off and unplug the washer.
  2. Check drain hose for kinks or bends behind the machine.
  3. Disconnect hose and run water through it or use a brush to clear blockages.
  4. Reattach hose ensuring it sits in correct position and height per manual.
  5. Test with a short cycle.
⚠️ Safety First: Be careful of water spillage when disconnecting hose.

Clean water inlet hose filter

Moderate 10–20 minutes
Tools Needed: Wrench, Towel
  1. Shut off water supply and unplug machine.
  2. Disconnect water inlet hose from machine.
  3. Remove and rinse inlet filter screens to clear debris.
  4. Reconnect hose and open water supply.
  5. Test fill cycle.
⚠️ Safety First: Turn off water supply to avoid leaks.

Reset washing machine

Easy 5 minutes
  1. Unplug the machine from the power outlet.
  2. Leave unplugged for 1–2 minutes.
  3. Plug back in and start a wash cycle.
⚠️ Safety First: Ensure safe handling when reconnecting power.

Professional Repairs

Replace drain pump

Estimated Cost: $50 - $150

Replace control board or timer

Estimated Cost: $150 - $350

Replace lid switch/door latch assembly

Estimated Cost: $40 - $120

When to Call a Professional

Water still not draining after clearing filters and hoses
Pump makes unusual noises or fails to activate
Electrical components such as control board or timer suspected
Filling issue persists despite checking inlet filter and water supply

Preventive Maintenance

  • Clean drain filter and hose: Drain clogs and standing water
    Frequency: every 2–3 months
  • Check inlet hose filter: Slow or no filling due to sediment
    Frequency: every 3–6 months

Frequently Asked Questions

Why is my Electrolux Washing Machine not filling or draining properly?
Common causes include a clogged drain pump filter, drain hose issues, or a malfunctioning control board.
How do I fix Electrolux Washing Machine not filling or draining properly myself?
Try cleaning the drain pump filter, checking the drain hose for blockages, and resetting the machine.
How much does it cost to fix not filling or draining properly?
Professional repairs can range from $40 to $350 depending on the issue, like replacing the drain pump or control board.
When should I call a technician for not filling or draining properly?
If DIY solutions don't work or if the problem seems complex, it's time to call a professional.

References & Sources

Community Analytical Insights

Analysis based on real user discussions from appliance repair communities

Can I Fix This Myself?

70%
DIY Success Rate Difficulty: Either

Common Issues Reported by Users

  • Clogged or kinked drain hose
  • Faulty water inlet valve
  • Blocked filter or pump issues

User Suggested Solutions

  1. Inspect and straighten the drain hose. Ensure there are no kinks or clogs. If necessary, detach and clean the hose thoroughly.

  2. Test the water inlet valve for continuity using a multimeter. If defective, replace the valve. Ensure the water supply is turned on.

  3. Check the filter and pump for blockages. Clean out any debris. If the pump is faulty, consider replacing it.

Analysis based on 1 community discussions
View Sources

Data compiled from real discussions on r/appliancerepair and r/Appliances:

  1. Need advice with Electrolux front load washing machine and E...

Community Discussions

E11 error code, fill or drain issue

Replacing the water intake assembly resolved the issue.

DIY View on Reddit →

Source: Reddit r/appliancerepair

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