Electrolux Washing Machine Error E21
⚡ Quick Answer: The Electrolux washing machine E21 error indicates a drainage issue, where water is not pumping out efficiently or takes too long to empty. This error... ✅ DIY Fixable
What Does Error E21 Mean?
The Electrolux washing machine E21 error indicates a drainage issue, where water is not pumping out efficiently or takes too long to empty. This error may be accompanied by unusual noises from the pump area and water remaining in the drum during or at the end of a cycle. Common causes include a restricted or kinked drain hose, clogged pump filter, or a faulty drain pump.
Common Symptoms:
- Washer displays E21 during or at end of cycle
- Water remains in the drum / doesn’t drain
- Possible unusual noises from pump area
Possible Causes
- Restricted or kinked drain hose (high)
- Clogged pump filter or internal drain path (high)
- Faulty drain pump (medium)
- Incorrect drain hose installation height or placement (medium)
How to Fix Error E21
DIY Fix Basic drainage checks and reset
- Turn off and unplug the washer
- Check for visible kinks or bends in the drain hose and straighten them
- Ensure drain hose is at correct height per installation instructions
- Run a drain or spin cycle to see if issue persists
DIY Fix Clean drain pump filter
- Unplug washer and place towel or shallow container beneath drain filter access
- Open filter access panel (usually at lower front)
- Rotate and remove filter
- Clear any debris and rinse the filter
- Reinstall filter securely and run a test drain cycle
Technician Only Inspect/replace drain pump
- Disconnect all power and water
- Remove access panel to reach the drain pump
- Check for blockages in pump and inlet/outlet ports and test pump operation
- Replace the pump if impeller or motor is faulty
Parts needed: drain pump assembly, hose clamps
Technician Only Verify and correct drain hose installation
- Check hose routing and height meets Electrolux specifications
- Measure correct drain hose insertion depth into standpipe or sink
- Reposition hose and secure connections
Parts needed: drain hose (if replacement needed)
- If water leak occurs from internal components when accessing pump/filter
- If pump replacement fails to resolve E21
- If error persists after clearing all blockages and proper installation adjustments
Next step
Choose the next step for E21
Confirm the diagnosis before ordering. An error code can identify the system involved, but it does not prove that a specific part has failed.
Most relevant component to inspect
Drain Pump
Pumps waste water out of the appliance during the drain cycle.
- Typical part-only price
- $35 - $80
- DIY difficulty
- Easy
- Estimated time
- 15-30 mins
Where can I find the model number?
Check the rating label around the door, lid, frame, rear panel, or inside the appliance cabinet. Use the complete model number, including suffixes.
Verify the complete model and part number on the retailer's compatibility page before ordering.
Other components that may be involved
Check these only if your diagnosis points to them.
Drain Hose
Carries waste water from the drain pump to your home's standpipe or sink drain.
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Technical Specifications
| wattage | 60W |
|---|---|
| component | Drain Pump |
| resistance | 10-30 ohms |
| part_number | 137262600 |
| voltage_rating | 120V AC |
Common Questions
What does E21 error mean on electrolux washing machine?
E21 indicates a drainage issue where water isn't pumping out quickly, often leaving water in the drum.
Can I fix electrolux washing machine E21 error myself?
Yes, you can check for kinks in the drain hose and clean the pump filter to resolve the issue.
How much does it cost to fix E21 error?
Estimated repair costs for E21 range from $50 to $200 for parts only, depending on the model.
When should I call a technician for E21?
Call a technician if leaks occur during pump access, if pump replacement doesn't resolve E21, or if the error persists after clearing blockages.
Sources & References
Data last verified: 2026-01-29
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