Electrolux Washing Machine: error code E-13

Professional Repair Guide

What is this symptom?

If your Electrolux washing machine is showing error code E-13, it indicates a serious issue with water levels, often due to leakage or drainage problems. This error typically occurs during or after a wash cycle, causing the machine to stop prematurely. Understanding the causes and solutions for error E-13 can help you effectively troubleshoot and resolve the issue.

Urgency: Medium

Important Tips for Electrolux Models

  • E13 specifically indicates water level decrease/leak detection on Electrolux washers per official support

Possible Causes

Detected water leakage or abnormal water level drop

How to Identify: E13 appears with signs of water leakage around the base, water in the bottom tray, or unexpected water level changes mid-cycle.

Part: Hoses, seals, tub, drain system

Drainage blockage or improper drain hose position

How to Identify: Water not draining fully after cycle; hose kinked, blocked, or positioned too low allowing siphoning; machine stops with E13.

Part: Drain hose, drain pump filter

Faulty pressure sensor or air leak in pressure system

How to Identify: Error persists after fixing external leaks and drain issues; pressure readings abnormal.

Part: Pressure sensor/air bell system

Cracked or damaged tub or internal component leak

How to Identify: Persistent water leakage with no hose issues; visible cracks or seal wear.

Part: Outer tub, tub gasket/seals

Electrical/wiring fault affecting water level detection

How to Identify: After other causes ruled out; multimeter needed for diagnosis; intermittent errors occur.

Part: Wiring harness or PCB

DIY Solutions

Inspect and reposition drain hose

Easy 10-20 minutes
Tools Needed: none
  1. Unplug washer and pull it out slightly.
  2. Check drain hose for kinks, blockages, and ensure correct height per manual (not too low).
  3. Straighten hose and clear any debris visible by hand or with gentle water pressure.
  4. Plug in and run a short cycle to see if E13 clears.
⚠️ Safety First: Unplug before handling hoses to avoid electrical risk

Check and tighten hose connections

Moderate 15-30 minutes
Tools Needed: screwdriver, towel/container
  1. Unplug machine and access rear panel.
  2. Inspect inlet and drain hoses at both ends for loose clamps.
  3. Tighten hose clamps and remove any visible wear or cracks.
  4. Replace hoses if visibly damaged.
  5. Reconnect and test machine.
⚠️ Safety First: Ensure water supply is off before disconnecting hoses

Clean drain pump filter

Moderate 15-30 minutes
Tools Needed: towel, container, screwdriver (if needed)
  1. Unplug washer and locate bottom front access panel.
  2. Place towel and container to catch water.
  3. Unscrew filter cover and remove debris.
  4. Reinsert filter and secure cover.
  5. Run rinse/spin to check for errors.
⚠️ Safety First: Water may spill; prepare towels

Professional Repairs

Replace pressure sensor or internal seals

Estimated Cost: $100 - $300

Repair or replace cracked outer tub

Estimated Cost: $250 - $600

Control board or wiring harness repair

Estimated Cost: $150 - $400

When to Call a Professional

After trying DIY fixes if E13 remains
If water is leaking extensively into tray or floor
If internal components or sensors need diagnosing

Preventive Maintenance

  • Regularly clean drain pump filter: Drain blockages leading to errors like E13
    Frequency: monthly
  • Inspect and replace old hoses: Leaks that may trigger E13 and other issues
    Frequency: annually

Frequently Asked Questions

Why is my Electrolux Washing Machine error code E-13?
E-13 indicates a water level drop, often due to leaks or drainage issues.
How do I fix Electrolux Washing Machine error code E-13 myself?
Inspect the drain hose, tighten connections, and clean the drain pump filter.
How much does it cost to fix error code E-13?
Repair costs range from $100 to $600, depending on the issue.
When should I call a technician for error code E-13?
Contact a professional if DIY solutions don't resolve the issue or if complex repairs are needed.

Community Analytical Insights

Analysis based on real user discussions from appliance repair communities

Can I Fix This Myself?

80%
DIY Success Rate Difficulty: DIY

Common Issues Reported by Users

  • Excessive detergent usage leading to suds overflow
  • Blocked or clogged drain filter
  • Faulty pressure switch or water level sensor

User Suggested Solutions

  1. Reduce detergent usage: Use the recommended amount of detergent based on load size. Run a rinse cycle to clear excess suds.

  2. Clean the drain filter: Locate the drain filter (usually at the bottom front of the washer), open it, and remove any debris or lint that may be blocking it. Ensure to have a towel or container to catch any water.

  3. Test and replace the pressure switch: Access the pressure switch (usually found behind the control panel), check for any blockages in the hose, and if faulty, replace it with a new one.

Analysis based on 1 community discussions
View Sources

Data compiled from real discussions on r/appliancerepair and r/Appliances:

  1. Electrolux E-13 error

Community Discussions

E-13 error code

Washer continued to function without E-13 warnings after reducing detergent.

DIY View on Reddit →

Source: Reddit r/appliancerepair

User Comments (0)

Share your experience or solution below.

Be the first to comment!