Electrolux Washing Machine: clogged drain

Professional Repair Guide

What is this symptom?

Is your Electrolux washing machine retaining water and failing to drain? This common issue often results in standing water inside the drum, accompanied by error codes like E20 or E21. The problem may stem from a clogged drain pump filter, a kinked drain hose, or even a faulty drain pump. Understanding these causes can help you troubleshoot effectively.

Urgency: Medium

Important Tips for Electrolux Models

Electrolux machines have specific drain hose height requirements and a fluff filter that must be cleaned regularly.

Possible Causes

Clogged drain pump filter or coin trap

How to Identify: Standing water; removal of filter reveals lint, hair, coins or debris; error codes related to drain (e.g., E20/E21 may be present.

Part: Drain pump filter / coin trap

Clogged or kinked drain hose

How to Identify: Water not exiting even after filter cleaning; visible kinks or bends in external hose; possible blockage detectable by removing hose and inspecting.

Part: Drain hose

Faulty drain pump (mechanical/electrical failure)

How to Identify: No draining and unusual noises during the drain cycle even after clearing debris; pump does not operate when expected.

Part: Drain pump

Incorrect drain hose installation height / position

How to Identify: Drain hose positioned too low/high compared to Electrolux recommended height, leading to siphoning or poor flow.

Part: Drain hose installation

Malfunctioning control board or timer

How to Identify: Drain pump does not get power despite all filters and hoses clear; electronic error patterns.

Part: Control board / timer

DIY Solutions

Clean Drain Pump Filter / Coin Trap

Moderate 15â€“30 minutes

Tools Needed: towel, bucket, screwdriver

Unplug the washing machine
Locate drain pump filter access panel at bottom front
Place towel/bucket to catch water
Open filter and remove debris
Rinse filter and reinstall securely
Run a short drain cycle to test

⚠️ Safety First: Always disconnect power before opening access panel

Inspect and Clear Drain Hose

Moderate 30â€“60 minutes

Tools Needed: flashlight, bucket, long brush or plumbing snake

Unplug machine and pull away from wall
Inspect external hose for kinks; straighten if found
Detach hose and inspect interior for blockages
Use long brush or water to clear debris
Reattach hose and secure clamps
Test drain function via a short cycle

⚠️ Safety First: Ensure hose is correctly reinstalled and secured to avoid leaks

Professional Repairs

Drain Pump Replacement

Estimated Cost: $80â€“$180 for part (varies by model)

Control Board or Timer Repair / Replacement

Estimated Cost: $150â€“$400

When to Call a Professional

Drain pump still fails after DIY clearing

Significant electrical issues (no power to pump despite checks)

Visible damage to internal components when inspecting

Preventive Maintenance

Clean drain pump filter: Clogs and standing water
Frequency: every 1â€“3 months
Check drain hose condition and positioning: Kinks and blockages that impair draining
Frequency: periodically

Frequently Asked Questions

Why is my Electrolux Washing Machine clogged drain?

Common causes include a clogged drain pump filter, kinked drain hose, or a faulty drain pump.

How do I fix Electrolux Washing Machine clogged drain myself?

Clean the drain pump filter and inspect the drain hose for kinks or blockages.

How much does it cost to fix clogged drain?

Professional repairs range from $80 to $400, depending on the issue.

When should I call a technician for clogged drain?

If DIY solutions don't work or if the issue involves complex repairs like pump replacement.

References & Sources

Community Analytical Insights

Analysis based on real user discussions from appliance repair communities

Can I Fix This Myself?

75%

DIY Success Rate Difficulty: DIY

Common Issues Reported by Users

Lint buildup in the drain filter
Foreign objects stuck in the drain hose
Kinked or damaged drain hose

User Suggested Solutions

Clean the drain filter: Locate the drain filter, usually at the front of the machine. Open the filter cover, remove the filter, and clean it under running water. Reinstall the filter and close the cover.
Check the drain hose: Inspect the drain hose for any kinks or blockages. If it is kinked, straighten it out. If there are foreign objects, disconnect the hose and remove any obstructions.
Run a cleaning cycle: Use a washing machine cleaner or a mixture of vinegar and baking soda to run a cleaning cycle, which can help dissolve any buildup in the drain.