Candy Washing Machine: foreign object inside machine

Professional Repair Guide

What is this symptom?

Experiencing unusual noises or resistance while using your Candy washing machine? A foreign object like a coin, wire, or clothing may be trapped in the drum or between the inner and outer drum, affecting its operation. Identify and resolve the issue to restore normal functionality.

Urgency: Medium

Important Tips for Candy Models

  • Candy troubleshooting generally highlights foreign objects and filter blockages as common causes of operational issues, suggesting checking filters and internal parts if draining is also affected.

Possible Causes

Foreign object trapped in drum perforations

How to Identify: Unusual scraping or clicking noises when drum rotates; visually see object protruding through drum holes

Part: Drum inner surface

Clothing or object caught between inner and outer drum

How to Identify: Drum hard to turn by hand with resistance; unusual noise indicating object is between drum layers

Part: Between inner drum and drum tub

Object fallen to bottom/below drum (filter or sump)

How to Identify: Machine may drain poorly, foreign object found in drain filter area

Part: Filter, drain pump area, sump hose

DIY Solutions

Inspect and remove object visible in drum

Easy 10-20 minutes
Tools Needed: torch, needle‑nose pliers, rubber gloves
  1. Unplug the washing machine and ensure water is off.
  2. Open door and manually rotate drum to locate object using torch.
  3. If item is visible in perforation, gently pull out with pliers.
  4. Turn drum again to ensure no additional objects remain.
⚠️ Safety First: Always disconnect power before working on the machine.

Remove object caught between gasket and drum

Moderate 15-30 minutes
Tools Needed: torch, pliers
  1. Unplug machine and pull back door seal (gasket) to create a gap.
  2. Rotate drum and look for trapped clothing or small items between gasket and drum.
  3. Use pliers to grasp and carefully remove the item.
  4. Verify drum turns freely after removal.
⚠️ Safety First: Be careful not to tear the gasket.

Professional Repairs

Disassemble machine to access objects stuck between drums

Estimated Cost: $150 - $400

Drain pump/filter access and object removal

Estimated Cost: $80 - $200

When to Call a Professional

If the object is not visible or reachable by basic inspection and tools
If the drum will not rotate at all due to obstruction
If removal requires internal disassembly beyond gasket access

Preventive Maintenance

  • Check pockets before washing: Objects entering and getting stuck in drum
    Frequency: Every load
  • Use laundry bags for small or delicate items: Small items lodging in drum holes or between drums
    Frequency: Every wash for small items

Frequently Asked Questions

Why is my Candy Washing Machine foreign object inside machine?
Common causes include items trapped in drum perforations, caught between the inner and outer drum, or fallen below the drum.
How do I fix Candy Washing Machine foreign object inside machine myself?
Unplug the machine, inspect the drum and gasket for visible objects, and use pliers to remove trapped items.
How much does it cost to fix foreign object inside machine?
Professional repairs can cost between $80 to $400 depending on the complexity of the issue.
When should I call a technician for foreign object inside machine?
If you cannot locate or safely remove the object, or if the issue persists after DIY attempts, it's best to call a technician.

References & Sources

Community Analytical Insights

Analysis based on real user discussions from appliance repair communities

Can I Fix This Myself?

75%
DIY Success Rate Difficulty: DIY

Common Issues Reported by Users

  • Spacers or packing materials left inside during manufacturing or shipping
  • Items accidentally left in pockets, such as coins or small objects
  • Wear and tear on internal components causing parts to dislodge

User Suggested Solutions

  1. Unplug the washing machine. Open the door and inspect the drum for any visible foreign objects. If found, carefully remove them. Check the filter and drain pump for any additional debris.

  2. If no objects are visible, access the back panel of the washing machine. Check for any loose screws or components that may have fallen into the drum. Remove any foreign objects found.

  3. If the issue persists, consult the user manual for guidance on accessing the internal components or contact a professional technician to safely remove the foreign object.

Analysis based on 1 community discussions
View Sources

Data compiled from real discussions on r/appliancerepair and r/Appliances:

  1. Washing machine spacers fell in

Community Discussions

spacers fell into the machine

The spacer was removed by a technician without any major issues.

DIY View on Reddit →

Source: Reddit r/appliancerepair

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