Candy Washing Machine Error E20
⚡ Quick Answer: The Candy washing machine E20 error indicates a drainage issue, where the machine fails to drain water during or after a wash cycle. This can result f... ✅ DIY Fixable
What Does Error E20 Mean?
The Candy washing machine E20 error indicates a drainage issue, where the machine fails to drain water during or after a wash cycle. This can result from a clogged drain pump filter, a blocked drain hose, or an obstruction in the pump or drain path. Additionally, a faulty pressure switch or water level sensor may also contribute to this problem, leading to water accumulation in the drum and interrupted wash cycles.
Common Symptoms:
- Water remains in the drum after the cycle
- Washing cycle stops mid‑cycle with E20 displayed
- Machine struggles during drain phase
Possible Causes
- Clogged drain pump filter (medium)
- Blocked, kinked, or crushed drain hose (medium)
- Obstruction in pump or drain path (e.g., small clothing item) (medium)
- Faulty or clogged pressure switch / water level sensor (medium)
How to Fix Error E20
DIY Fix Check and clean drain pump filter
- Turn off and unplug the washing machine.
- Locate the access panel for the drain pump filter at the bottom front.
- Place a shallow container to catch water, then unscrew and remove the filter.
- Remove lint, debris, and any trapped items.
- Reinstall the filter and secure it.
DIY Fix Inspect and clear the drain hose
- Unplug the machine and carefully pull it away to access the hose.
- Check the hose for kinks, bends, or visible blockages.
- Disconnect and flush the hose with water to clear obstructions.
- Ensure the hose is correctly positioned according to manufacturer guidelines.
- Reconnect securely and test by running a rinse/drain cycle.
Technician Only Test and possibly replace pressure switch / sensor
- Disconnect power and access the internal control area of the washing machine.
- Inspect the pressure switch and its tubing for clogs or damage.
- Use a multimeter to test switch continuity and operation.
- Replace the pressure switch if it fails diagnostics.
- Retest drainage cycles after reassembly.
Parts needed: pressure switch (pressostato)
Technician Only Inspect and service drain pump
- Remove the bottom front panel to access the drain pump.
- Check the pump impeller for debris and free movement.
- Test the pump motor for electrical continuity and performance.
- Replace the pump if it's malfunctioning or damaged.
Parts needed: drain pump assembly
- If the error persists after cleaning the filter and hose and inspecting obvious obstructions.
- If internal components like the pressure switch or pump need testing and replacement.
- If you are not comfortable disassembling the machine’s internal components.
Next step
Choose the next step for E20
Confirm the diagnosis before ordering. An error code can identify the system involved, but it does not prove that a specific part has failed.
Most relevant component to inspect
Pressure Switch
Detects the water level inside the tub and signals when to start or stop filling.
- Typical part-only price
- $25 - $65
- DIY difficulty
- Easy
- Estimated time
- 15-30 mins
Where can I find the model number?
Check the rating label around the door, lid, frame, rear panel, or inside the appliance cabinet. Use the complete model number, including suffixes.
Verify the complete model and part number on the retailer's compatibility page before ordering.
Other parts options
Check related components first; use model search as a fallback.
Drain Pump
Pumps waste water out of the appliance during the drain cycle.
Model-compatible Washing Machine parts
Enter the complete model number to browse compatible replacement parts. This is a model-based parts search, not a diagnosis that a specific component failed.
Affiliate disclosure: As an Amazon Associate I earn from qualifying purchases. We may earn a commission from other qualifying purchases or service requests made through links on this page, at no additional cost to you. Recommendations are based on repair relevance, not commission rate.
Optional routine care
Maintenance supplies
These products support cleaning or routine upkeep. They are separate from the possible repair components above and are not claimed to fix this error code or symptom.
Washing Machine Cleaner Tablets
Routine tub-cleaning supplies for residue and odor control. They do not repair a mechanical, drainage, or electronic fault.
Braided Washer Inlet Hoses
A maintenance replacement option for visibly worn external fill hoses. Verify thread size, length, and hot/cold connection requirements.
Washer Drain Hose Holder
Helps secure an external drain hose at the standpipe. It does not correct an internal pump or control fault.
Affiliate disclosure: As an Amazon Associate I earn from qualifying purchases. Recommendations are based on routine-care relevance, not commission rate.
Technical Specifications
| wattage | 30W |
|---|---|
| component | Drain Pump |
| resistance | 20-30 ohms |
| part_number | Candy 41014412 |
| voltage_rating | 230V AC |
Common Questions
What does E20 error mean on Candy washing machine?
E20 indicates a drainage issue, often with water remaining in the drum after the cycle.
Can I fix Candy washing machine E20 error myself?
Yes, you can clean the drain pump filter and check the drain hose for blockages.
How much does it cost to fix E20 error?
Repair costs vary but are generally medium, depending on the model and region.
When should I call a technician for E20?
Call a technician if the issue persists after DIY checks or if internal components need testing.
Sources & References
Data last verified: 2026-07-25
User Comments (0)
Share your experience or solution below.
Please login to post a comment.
Be the first to comment!