Candy Washing Machine Error E16

⚡ Quick Answer: The E16 error code on your Candy washing machine indicates a fault with the water heating system or temperature sensing circuit. This issue typically ... ✅ DIY Fixable

What Does Error E16 Mean?

The E16 error code on your Candy washing machine indicates a fault with the water heating system or temperature sensing circuit. This issue typically arises when the machine fails to heat water properly during the wash cycle, causing the washer to halt operation and display the error. Symptoms may include unusual sounds during the spin cycle and the machine not progressing past the wash or heating phases.

Common Symptoms:

  • Washer stops operation and displays E16 during a wash cycle
  • No proper water heating detected
  • Machine fails to progress past wash/heating steps

Possible Causes

  • Heating element malfunction (open circuit/short/insulation fault) (medium)
  • Temperature sensor/NTC fault or circuit error (medium)
  • Loose/damaged wiring in heater/temperature circuit (medium)

How to Fix Error E16

DIY Fix Basic checks and machine reset

  1. Turn off and unplug the washing machine from power.
  2. Wait a few minutes then plug the unit back in and power on.
  3. Ensure the machine door is properly closed before starting a cycle.
  4. Start a short test wash to see if the error reoccurs.

Technician Only Diagnose and repair heating/temperature circuit

  1. Disconnect the appliance from power and water supplies.
  2. Access the heating element and NTC temperature sensor area.
  3. Visually inspect for loose or damaged wiring/connectors.
  4. Measure heater resistance with a multimeter; replace if open/shorted.
  5. Test or replace the NTC temperature sensor if out of expected range.
  6. Reassemble and test the machine for proper operation.

Parts needed: Heating element, NTC/temperature sensor, Wiring harness/connectors

🛑 When to Call a Pro:
  • If error persists after basic resets and checks
  • If internal diagnostics require disassembly or electrical testing
  • If there are signs of electrical hazards (burnt wiring, tripped house breakers)

Next step

Choose the next step for E16

Confirm the diagnosis before ordering. An error code can identify the system involved, but it does not prove that a specific part has failed.

Other parts options

Check related components first; use model search as a fallback.

Possible related component

Temperature Sensor

Monitors the internal temperature to ensure correct operation and prevent overheating.

$15 - $35 · Easy · 15-30 mins

Check fit & price
Possible related component

Wiring Harness

Connects controls, sensors, motors, and other electrical components inside the appliance.

$20 - $120 · Medium · 30-90 mins

Check fit & price
Model number required

Model-compatible Washing Machine parts

Enter the complete model number to browse compatible replacement parts. This is a model-based parts search, not a diagnosis that a specific component failed.

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Optional routine care

Maintenance supplies

These products support cleaning or routine upkeep. They are separate from the possible repair components above and are not claimed to fix this error code or symptom.

Maintenance supply

Washing Machine Cleaner Tablets

Routine tub-cleaning supplies for residue and odor control. They do not repair a mechanical, drainage, or electronic fault.

View maintenance supply
Maintenance supply

Braided Washer Inlet Hoses

A maintenance replacement option for visibly worn external fill hoses. Verify thread size, length, and hot/cold connection requirements.

View maintenance supply
Maintenance supply

Washer Drain Hose Holder

Helps secure an external drain hose at the standpipe. It does not correct an internal pump or control fault.

View maintenance supply

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Technical Specifications

wattage 30W
component Drain Pump
resistance 10-20 ohms
part_number Candy 41014469
voltage_rating 230V AC

Common Questions

What does E16 error mean on Candy washing machine?

E16 indicates a water heating issue, causing the machine to stop during the wash cycle.

Can I fix Candy washing machine E16 error myself?

Yes, try basic checks like resetting the machine and ensuring the door is closed.

How much does it cost to fix E16 error?

Repair costs vary based on parts and labor, so an estimate from a technician is needed.

When should I call a technician for E16?

Call a technician if the error persists after resets or if there are signs of electrical hazards.

Sources & References

Data last verified: 2026-07-25

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