Candy Washing Machine Error E13
⚡ Quick Answer: The Candy washing machine E13 error indicates a drainage issue, often resulting in the machine interrupting mid-cycle. You may hear unusual sounds dur... ✅ DIY Fixable
What Does Error E13 Mean?
The Candy washing machine E13 error indicates a drainage issue, often resulting in the machine interrupting mid-cycle. You may hear unusual sounds during the spin cycle, and the control panel will display the error code. This issue can be caused by a communication fault between the electronic modules or printed circuit boards (PCBs).
Common Symptoms:
- Washer interrupts mid‑cycle when the code appears
- Error displayed on control panel
- Machine may not proceed with wash functions when code shown
Possible Causes
- Communication fault between electronic modules/PCBs (medium)
How to Fix Error E13
DIY Fix Basic visual checks and reset
- Unplug the washing machine from power.
- Wait 5 minutes and plug it back in to attempt a power reset.
- Check that the door is fully closed and latched properly.
- Verify that no obvious wires at the rear control board connectors are loose or disconnected.
Technician Only Inspect and repair communication circuitry
- Open access panels to inspect wiring harnesses between display/UI board and main PCB.
- Check for loose connectors, corrosion, or damaged cables.
- Test continuity of communication lines as per service diagnostic procedures.
- Replace defective control board(s) if communication fault confirmed.
Parts needed: Control board(s), Wiring harness/connectors
- If the error persists after basic reset
- If there’s visible damage to electronic components or wiring
- If symptoms occur alongside smells of burning or smoke
Next step
Choose the next step for E13
Confirm the diagnosis before ordering. An error code can identify the system involved, but it does not prove that a specific part has failed.
Most relevant component to inspect
Main Control Board
The central brain of the appliance that controls all components, cycles, and timings.
- Typical part-only price
- $120 - $280
- DIY difficulty
- Medium
- Estimated time
- 20-40 mins
Where can I find the model number?
Check the rating label around the door, lid, frame, rear panel, or inside the appliance cabinet. Use the complete model number, including suffixes.
Verify the complete model and part number on the retailer's compatibility page before ordering.
Other parts options
Check related components first; use model search as a fallback.
Wiring Harness
Connects controls, sensors, motors, and other electrical components inside the appliance.
Model-compatible Washing Machine parts
Enter the complete model number to browse compatible replacement parts. This is a model-based parts search, not a diagnosis that a specific component failed.
Affiliate disclosure: As an Amazon Associate I earn from qualifying purchases. We may earn a commission from other qualifying purchases or service requests made through links on this page, at no additional cost to you. Recommendations are based on repair relevance, not commission rate.
Optional routine care
Maintenance supplies
These products support cleaning or routine upkeep. They are separate from the possible repair components above and are not claimed to fix this error code or symptom.
Washing Machine Cleaner Tablets
Routine tub-cleaning supplies for residue and odor control. They do not repair a mechanical, drainage, or electronic fault.
Braided Washer Inlet Hoses
A maintenance replacement option for visibly worn external fill hoses. Verify thread size, length, and hot/cold connection requirements.
Washer Drain Hose Holder
Helps secure an external drain hose at the standpipe. It does not correct an internal pump or control fault.
Affiliate disclosure: As an Amazon Associate I earn from qualifying purchases. Recommendations are based on routine-care relevance, not commission rate.
Technical Specifications
| wattage | 30W |
|---|---|
| component | Drain Pump |
| resistance | 10-20 ohms |
| part_number | CANDY 41012020 |
| voltage_rating | 230V AC |
Common Questions
What does E13 error mean on Candy washing machine?
E13 indicates a drainage issue, causing mid-cycle interruptions and unusual sounds.
Can I fix Candy washing machine E13 error myself?
Yes, perform basic checks like resetting the machine and ensuring the door is closed properly.
How much does it cost to fix E13 error?
Repair costs for the E13 error range from ¥15,000 to ¥50,000, depending on parts and labor.
When should I call a technician for E13?
Call a technician if the error persists after a reset or if you notice damage or burning smells.
Sources & References
Data last verified: 2026-07-25
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