Candy Washing Machine Error E13

⚡ Quick Answer: The Candy washing machine E13 error indicates a drainage issue, often resulting in the machine interrupting mid-cycle. You may hear unusual sounds dur... ✅ DIY Fixable

What Does Error E13 Mean?

The Candy washing machine E13 error indicates a drainage issue, often resulting in the machine interrupting mid-cycle. You may hear unusual sounds during the spin cycle, and the control panel will display the error code. This issue can be caused by a communication fault between the electronic modules or printed circuit boards (PCBs).

Common Symptoms:

  • Washer interrupts mid‑cycle when the code appears
  • Error displayed on control panel
  • Machine may not proceed with wash functions when code shown

Possible Causes

  • Communication fault between electronic modules/PCBs (medium)

How to Fix Error E13

DIY Fix Basic visual checks and reset

  1. Unplug the washing machine from power.
  2. Wait 5 minutes and plug it back in to attempt a power reset.
  3. Check that the door is fully closed and latched properly.
  4. Verify that no obvious wires at the rear control board connectors are loose or disconnected.

Technician Only Inspect and repair communication circuitry

  1. Open access panels to inspect wiring harnesses between display/UI board and main PCB.
  2. Check for loose connectors, corrosion, or damaged cables.
  3. Test continuity of communication lines as per service diagnostic procedures.
  4. Replace defective control board(s) if communication fault confirmed.

Parts needed: Control board(s), Wiring harness/connectors

🛑 When to Call a Pro:
  • If the error persists after basic reset
  • If there’s visible damage to electronic components or wiring
  • If symptoms occur alongside smells of burning or smoke

Technical Specifications

wattage 30W
component Drain Pump
resistance 10-20 ohms
part_number CANDY 41012020
voltage_rating 230V AC

Common Questions

What does E13 error mean on Candy washing machine?

E13 indicates a drainage issue, causing mid-cycle interruptions and unusual sounds.

Can I fix Candy washing machine E13 error myself?

Yes, perform basic checks like resetting the machine and ensuring the door is closed properly.

How much does it cost to fix E13 error?

Repair costs for the E13 error range from ¥15,000 to ¥50,000, depending on parts and labor.

When should I call a technician for E13?

Call a technician if the error persists after a reset or if you notice damage or burning smells.

Sources & References

Data last verified: 2026-04-14

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