Beko Washer Dryer Troubleshooting Guide
Complete troubleshooting guide for Beko washer dryer error codes and common problems. Find step-by-step DIY repair solutions with expert tips. Our comprehensive resource covers all Beko washer dryer models.
Quick Stats
General Maintenance Tips
- Clean your Beko Washer Dryer regularly.
- Check for specific maintenance requirements in the manual.
- Unplug before servicing.
Official Resources
Most Common Issues
1. Error E31 - The Beko washer dryer error E31 indicates a malfunction in the motor drive unit, typically associated with issues in the dryer NTC temperature sensor or control circuits. Symptoms include the error appearing during the drying cycle, incomplete drying, or unexpected stops. Ensure the door is properly closed and latched, and consider checking the temperature sensors for faults.
Symptoms: The Beko washer dryer error E31 indicates a malfunction in the motor drive unit, typically associated with issues in the dryer NTC temperature sensor or control circuits. Symptoms include the error appearing during the drying cycle, incomplete drying, or unexpected stops. Ensure the door is properly closed and latched, and consider checking the temperature sensors for faults.
DIY Fix: See detailed guide
View Guide →2. Error E35 - The Beko washer dryer error E35 indicates a fault with the dryer heating or overheat system. This error typically occurs during drying cycles, causing the cycle to either fail to complete or interrupt unexpectedly. Users may notice unusual sounds or a full display when the issue arises, often linked to problems with the dryer heating element, blower fan, or thermal sensors.
Symptoms: The Beko washer dryer error E35 indicates a fault with the dryer heating or overheat system. This error typically occurs during drying cycles, causing the cycle to either fail to complete or interrupt unexpectedly. Users may notice unusual sounds or a full display when the issue arises, often linked to problems with the dryer heating element, blower fan, or thermal sensors.
DIY Fix: See detailed guide
View Guide →3. Error E38 - The Beko washer dryer error E38 indicates an overheating condition related to the drum or the NTC temperature sensor. This error can cause erratic filling behavior or lead to the machine stopping mid-cycle. Symptoms include the E38 error code displayed on the panel, potential drum overheating, and unusual smells. It is crucial to address this issue promptly to prevent further damage.
Symptoms: The Beko washer dryer error E38 indicates an overheating condition related to the drum or the NTC temperature sensor. This error can cause erratic filling behavior or lead to the machine stopping mid-cycle. Symptoms include the E38 error code displayed on the panel, potential drum overheating, and unusual smells. It is crucial to address this issue promptly to prevent further damage.
DIY Fix: See detailed guide
View Guide →All Error Codes (5)
Common Symptoms (12)
Community Insights (28)
Data-driven analysis based on real user experiences across all Washer Dryer brands.
Not Heating
Based on 17 discussions
- Heating element failure (5 mentions)
- Thermal fuse issues (3 mentions)
- Overloading causing safety switch triggers (2 mentions)
- Replace heating element and thermostats. 6% success
- Reset the thermal cut out switch and clean lint from the fan. 6% success
Analysis based on 17 discussions View Typical Sources
Data compiled from real discussions:
Not Spinning
Based on 4 discussions
- Speed sensor issue (1 mentions)
- Circuit board malfunction (1 mentions)
- Enter field service mode to diagnose further. 25% success
- Identify issue with circuit board. 25% success
Analysis based on 4 discussions View Typical Sources
Data compiled from real discussions:
Leaking
Based on 3 discussions
- Faulty tub seal (1 mentions)
- Damaged hoses (1 mentions)
- Replace tub seal 0% success
- Inspect and replace hoses 0% success
Analysis based on 3 discussions View Typical Sources
Data compiled from real discussions:
Not Stable
Based on 1 discussions
- Uneven floor surface causing instability (90 mentions)
- Improper leveling of the washer dryer (80 mentions)
- Worn or damaged feet or pads on the washer dryer (70 mentions)
- Check the floor surface for unevenness. Use a level to assess the stability. If uneven, place shims under the washer dryer feet to level it.
- Adjust the leveling feet of the washer dryer. Turn the feet clockwise or counterclockwise to raise or lower them until the unit is stable.
Analysis based on 1 discussions View Typical Sources
Data compiled from real discussions:
Mold Issues
Based on 1 discussions
- Trapped moisture in the drum and door seal (100 mentions)
- Using too much detergent, leading to residue buildup (80 mentions)
- Poor ventilation in the laundry area (60 mentions)
- Leave the washer door open after use to allow moisture to escape. Regularly wipe down the door seal and drum with a dry cloth.
- Run a cleaning cycle with a specialized washer cleaner or a mixture of vinegar and baking soda to eliminate mold and odors.
Analysis based on 1 discussions View Typical Sources
Data compiled from real discussions:
Not Closing
Based on 1 discussions
- Worn or damaged door hinges preventing proper alignment (80 mentions)
- Faulty door latch mechanism that fails to catch (70 mentions)
- Obstructions in the door seal or frame preventing closure (60 mentions)
- Inspect the door hinges for wear or damage. If they are loose, tighten them. If they are damaged, replace them. Ensure the door aligns properly when closed.
- Check the door latch mechanism for any signs of damage or malfunction. If it does not engage properly, replace the latch mechanism.
Analysis based on 1 discussions View Typical Sources
Data compiled from real discussions:
Not Working
Based on 3 discussions
- Power supply issue (tripped circuit breaker or blown fuse) (100 mentions)
- Faulty door latch or door switch preventing operation (80 mentions)
- Malfunctioning control board or timer (60 mentions)
- Check the power supply: Ensure the washer dryer is plugged in, check the circuit breaker, and replace any blown fuses.
- Inspect the door latch and switch: Open the door and check if the latch is engaging properly. Replace the door switch if it is faulty.
Analysis based on 3 discussions View Typical Sources
Not Draining
Based on 3 discussions
- Drain pump malfunction (2 mentions)
- Clogged filter (1 mentions)
- Pressure switch failure (1 mentions)
- Check and replace the drain pump 33% success
- Clean the filter 0% success
Analysis based on 3 discussions View Typical Sources
Data compiled from real discussions:
Not Starting
Based on 3 discussions
- Tripped breaker (1 mentions)
- Check the breaker for tripping 33% success
Analysis based on 3 discussions View Typical Sources
Leaking Water
Based on 3 discussions
- Faulty water valves (1 mentions)
- Clogged tube or lint filter (1 mentions)
- Bad main bearing seal (1 mentions)
- Replace the water valves to fix the leak. 33% success
- Cleaning the tube and lint filter. 33% success
Analysis based on 3 discussions View Typical Sources
Data compiled from real discussions:
Error Code E33
Based on 1 discussions
- Faulty water level sensor (80 mentions)
- Heating element malfunction (60 mentions)
- Control board issue (40 mentions)
- Check and replace the water level sensor. Disconnect power, locate the sensor (usually near the bottom of the washer), and test it with a multimeter. If faulty, replace it with a new one.
- Inspect the heating element for continuity. Unplug the washer, access the heating element (usually located at the back), and test it with a multimeter. Replace if necessary.
Analysis based on 1 discussions View Typical Sources
Data compiled from real discussions:
Noisy Operation
Based on 1 discussions
- Worn drum bearings causing grinding or squeaking noises (80 mentions)
- Loose or damaged drive belt leading to slapping or banging sounds (70 mentions)
- Foreign objects trapped in the drum or filter producing rattling noises (60 mentions)
- Inspect and replace worn drum bearings. Unplug the unit, remove the front panel, and check the bearings. If damaged, replace them with new ones.
- Check and replace the drive belt. Disconnect the power, remove the back panel, and inspect the belt for wear or damage. Replace if necessary.
Analysis based on 1 discussions View Typical Sources
Data compiled from real discussions:
Door Not Opening
Based on 4 discussions
- Door latch malfunction due to wear and tear (100 mentions)
- Faulty door switch preventing the door from unlocking (80 mentions)
- Broken handle or door catch mechanism (60 mentions)
- Inspect the door latch and try to manually release it. If it appears damaged, replace it. To do this, remove the door panel, locate the latch, and replace it with a new one.
- Test the door switch with a multimeter to check for continuity. If defective, replace the door switch by accessing it through the control panel.
Analysis based on 4 discussions View Typical Sources
Data compiled from real discussions:
Difficulty Lifting
Based on 1 discussions
- Excessive water retention in clothes due to improper spin cycle (100 mentions)
- Overloading the washer, causing clothes to clump together (80 mentions)
- Mechanical issues with the washer's spin cycle (e.g., worn-out motor or belt) (60 mentions)
- Check and adjust the spin cycle settings. Ensure the washer is set to a high spin speed to remove excess water. Run a spin-only cycle if necessary.
- Reduce the load size in the washer. Ensure that clothes are not packed tightly, allowing for proper movement and water extraction.
Analysis based on 1 discussions View Typical Sources
Data compiled from real discussions:
Compatibility Concern
Based on 1 discussions
- Incompatible gas line setup for the dryer (80 mentions)
- Insufficient electrical outlet for washer (60 mentions)
- Washer and dryer not designed for stackable or side-by-side installation (50 mentions)
- Inspect the gas line setup for the dryer. Ensure that the gas line is properly installed and meets local codes. If necessary, consult a licensed plumber to make adjustments.
- Check the electrical outlet for the washer. Ensure it is compatible with the washer's voltage and amperage requirements. If not, consider hiring an electrician to install a suitable outlet.
Analysis based on 1 discussions View Typical Sources
Data compiled from real discussions:
Object Lost In Washer
Based on 1 discussions
- Necklace slipped off during wash cycle (100 mentions)
- Item got trapped in the washer drum or door seal (80 mentions)
- Necklace caught in the lint filter or drainage system (50 mentions)
- Check the washer drum and door seal for the lost item. Open the door and inspect the rubber seal around the door for any trapped items. If found, carefully retrieve the necklace.
- Inspect the lint filter and drainage system. Remove the lint filter and check for any obstructions. If the necklace is stuck, carefully remove it. Refer to the user manual for specific instructions on accessing the filter.
Analysis based on 1 discussions View Typical Sources
Data compiled from real discussions:
Storing Dirty Laundry
Based on 1 discussions
- Moisture buildup due to closed door or damp laundry (100 mentions)
- Odor development from stagnant laundry (80 mentions)
- Mold and mildew growth from prolonged storage (70 mentions)
- Keep the washer dryer door open when not in use to allow airflow and reduce moisture buildup. After washing, remove laundry promptly and dry the drum with a cloth if necessary.
- Run a cleaning cycle or a hot wash with vinegar to eliminate odors and prevent mold growth. After the cycle, wipe down the interior and leave the door ajar.
Analysis based on 1 discussions View Typical Sources
Data compiled from real discussions:
Cost Of Repair Is High
Based on 1 discussions
- Major component failure (e.g., motor, control board) (90 mentions)
- Frequent breakdowns due to age of the unit (70 mentions)
- High labor costs from service technicians (60 mentions)
- Evaluate the cost of repair versus replacement. If repair estimates exceed $375, consider replacing the unit. Compare prices for new units of the same brand.
- Perform a thorough inspection of the unit to identify specific issues. Check for error codes and consult the user manual for troubleshooting steps.
Analysis based on 1 discussions View Typical Sources
Data compiled from real discussions:
Intermittent Operation
Based on 1 discussions
- Clogged venting system causing overheating (90 mentions)
- Faulty door latch or sensor preventing operation (70 mentions)
- Defective control board or timer affecting cycles (50 mentions)
- Inspect and clean the venting system. Disconnect the dryer from power, remove the vent hose, and check for lint buildup. Clean the vent thoroughly and ensure it is free from obstructions.
- Check and replace the door latch or sensor if faulty. Open the door and inspect the latch mechanism for wear. If damaged, replace the latch assembly to ensure proper closure and operation.
Analysis based on 1 discussions View Typical Sources
Data compiled from real discussions:
Not Installed Properly
Based on 1 discussions
- Washer dryer unit delivered on its side, causing internal components to misalign. (100 mentions)
- Improper leveling of the washer dryer leading to vibrations and noise during operation. (80 mentions)
- Incorrect installation of the stacking kit, resulting in instability or misalignment. (60 mentions)
- Carefully reposition the washer dryer upright and allow it to sit for 24 hours before use. Check for any visible damage or misalignment. Ensure it is level by adjusting the feet as needed.
- If using a stacking kit, ensure it is correctly installed according to the manufacturer's instructions. Tighten all screws and check for stability.
Analysis based on 1 discussions View Typical Sources
Data compiled from real discussions:
Need To Swap Appliances
Based on 1 discussions
- Insufficient space or clearance around the appliances (85 mentions)
- Improperly sized hatch for appliance dimensions (75 mentions)
- Inadequate lifting equipment or technique (60 mentions)
- Measure the dimensions of the appliances and the hatch to ensure compatibility. If the hatch is too small, consider enlarging it or using a different entry point. Use a gantry and hoist system to safely lift the appliances through the hatch.
- Clear the area around the appliances and ensure that there is enough space to maneuver them. Remove any obstacles that may hinder the lifting process.
Analysis based on 1 discussions View Typical Sources
Data compiled from real discussions:
Not Spinning; Squeaking
Based on 1 discussions
- Worn or damaged drum support roller (80 mentions)
- Faulty idler pulley causing squeaking (70 mentions)
- Broken gearcase or clutch in the washer (60 mentions)
- Inspect and replace the drum support roller. Disconnect power, remove the dryer drum, and check the rollers for wear. Replace if necessary.
- Check and replace the idler pulley. Access the dryer belt and idler pulley, inspect for damage or wear, and replace if needed.
Analysis based on 1 discussions View Typical Sources
Data compiled from real discussions:
Not Functioning Properly
Based on 5 discussions
- Faulty door latch or switch preventing operation (90 mentions)
- Worn out drive belt causing drum not to spin (70 mentions)
- Electrical issues such as blown fuses or tripped circuit breakers (60 mentions)
- Inspect and replace the door latch or switch. Ensure the door is fully closed and the latch engages properly. If defective, replace with a new part.
- Check the drive belt for wear and tear. If frayed or broken, replace the drive belt by removing the front or rear panel of the washer dryer.
Analysis based on 5 discussions View Typical Sources
Excessive Vibration And Noise
Based on 1 discussions
- Unbalanced load in the washer drum (90 mentions)
- Worn or damaged shock absorbers or suspension springs (70 mentions)
- Improper leveling of the washer dryer unit (60 mentions)
- Redistribute the laundry load evenly inside the drum. Ensure that heavy items are balanced with lighter ones. Run a spin cycle to test if the vibration persists.
- Inspect and replace worn shock absorbers or suspension springs. Use a screwdriver to remove the outer panel, then replace the damaged parts with new ones.
Analysis based on 1 discussions View Typical Sources
Data compiled from real discussions:
Not Functioning Correctly, Leaking
Based on 1 discussions
- Worn door seal or gasket causing leaks (100 mentions)
- Clogged drain pump or filter leading to water backup (80 mentions)
- Stripped dryer knobs affecting timer functionality (60 mentions)
- Inspect and replace the door seal or gasket. Check for any tears or wear, and replace if necessary. Ensure the door closes properly to prevent leaks.
- Clean the drain pump and filter. Remove any debris or lint that may be causing a blockage. Check the hoses for kinks or clogs.
Analysis based on 1 discussions View Typical Sources
Data compiled from real discussions:
Decision-Making On Appliance Choice
Based on 1 discussions
- Lack of information on energy efficiency ratings (90 mentions)
- Uncertainty about capacity requirements for household size (80 mentions)
- Confusion over available features and technology (70 mentions)
- Research energy efficiency ratings (e.g., Energy Star) and compare models based on these ratings. Look for reviews focusing on efficiency.
- Assess your household's laundry needs by considering the number of family members and typical laundry load sizes. Choose a washer dryer set that matches these needs.
Analysis based on 1 discussions View Typical Sources
Data compiled from real discussions:
Dryer Making Noise, Washer Unbalanced
Based on 1 discussions
- Worn or damaged dryer drum rollers causing thumping noise (90 mentions)
- Unbalanced load in the washer due to uneven distribution of clothes (85 mentions)
- Faulty washer suspension springs leading to an unbalanced drum (70 mentions)
- Inspect and replace the dryer drum rollers. Unplug the dryer, remove the front panel, and access the drum. Check the rollers for wear and replace if necessary.
- Redistribute the load in the washer. Open the washer door and rearrange the clothes to ensure an even distribution before starting another cycle.
Analysis based on 1 discussions View Typical Sources
Data compiled from real discussions:
Not Understanding Control Panel Settings
Based on 1 discussions
- User manual not available or unclear (80 mentions)
- Control panel symbols are not intuitive or poorly designed (70 mentions)
- Faulty control panel or electronic control board (40 mentions)
- Locate and download the user manual from the manufacturer's website. Review the control panel section for explanations of each symbol and function.
- Identify the symbols on the control panel and search for their meanings online or in appliance forums. Many users share insights about common symbols.
Analysis based on 1 discussions View Typical Sources
Data compiled from real discussions:
Top Questions from Community
Q: Beko washer dryer
A: > I’ll willing to bet this is a ventless dryer given that Beko is far more common in Europe.
Q: Beko washer dryer not connecting to homewhiz
A: I've tried all thse suggestions, got it all connected, but it says remote is disconnected or something.... I really give up.
Q: beko washer dryer WDR7543121W Banging!
A: [deleted]