Washer Dryer Troubleshooting Guide
5
Error Codes
1
Brands
12
Common Symptoms
Browse by Brand
Most Common Error Codes
E43
beko washer dryer E43 Error - Door Lock Mechanism Failure
E41
beko washer dryer E41 Error - Door Lock Mechanism Failure
E38
beko washer dryer E38 Error - Water Level Sensor Malfunction
E35
beko washer dryer E35 Error - Water Drainage Issue
E31
beko washer dryer E31 Error - Motor Drive Unit Failure
Common Symptoms (8)
Washer Dryer Repair Cost Overview
Average Repair Cost:
$672 - $838
Repair or Replace?
Common Parts:
- drain pump (20 mentions)
- filter (18 mentions)
- lint filter (12 mentions)
- heating element (11 mentions)
- belt (9 mentions)
Based on 514 community discussions
Community Insights (28)
Data-driven analysis based on real user experiences across all Washer Dryer brands.
Not Heating
Based on 17 discussions
Common Causes:
- Heating element failure (5 mentions)
- Thermal fuse issues (3 mentions)
- Overloading causing safety switch triggers (2 mentions)
Top Solutions:
- Replace heating element and thermostats. 6% success
- Reset the thermal cut out switch and clean lint from the fan. 6% success
DIY Success: 57%
Analysis based on 17 discussions View Typical Sources
Data compiled from real discussions:
Not Spinning
Based on 4 discussions
Common Causes:
- Speed sensor issue (1 mentions)
- Circuit board malfunction (1 mentions)
Top Solutions:
- Enter field service mode to diagnose further. 25% success
- Identify issue with circuit board. 25% success
DIY Success: 75%
Analysis based on 4 discussions View Typical Sources
Data compiled from real discussions:
Leaking
Based on 3 discussions
Common Causes:
- Faulty tub seal (1 mentions)
- Damaged hoses (1 mentions)
Top Solutions:
- Replace tub seal 0% success
- Inspect and replace hoses 0% success
DIY Success: 50%
Analysis based on 3 discussions View Typical Sources
Data compiled from real discussions:
Not Stable
Based on 1 discussions
Common Causes:
- Uneven floor surface causing instability (90 mentions)
- Improper leveling of the washer dryer (80 mentions)
- Worn or damaged feet or pads on the washer dryer (70 mentions)
Top Solutions:
- Check the floor surface for unevenness. Use a level to assess the stability. If uneven, place shims under the washer dryer feet to level it.
- Adjust the leveling feet of the washer dryer. Turn the feet clockwise or counterclockwise to raise or lower them until the unit is stable.
DIY Success: 85%
Analysis based on 1 discussions View Typical Sources
Data compiled from real discussions:
Mold Issues
Based on 1 discussions
Common Causes:
- Trapped moisture in the drum and door seal (100 mentions)
- Using too much detergent, leading to residue buildup (80 mentions)
- Poor ventilation in the laundry area (60 mentions)
Top Solutions:
- Leave the washer door open after use to allow moisture to escape. Regularly wipe down the door seal and drum with a dry cloth.
- Run a cleaning cycle with a specialized washer cleaner or a mixture of vinegar and baking soda to eliminate mold and odors.
DIY Success: 80%
Analysis based on 1 discussions View Typical Sources
Data compiled from real discussions:
Not Closing
Based on 1 discussions
Common Causes:
- Worn or damaged door hinges preventing proper alignment (80 mentions)
- Faulty door latch mechanism that fails to catch (70 mentions)
- Obstructions in the door seal or frame preventing closure (60 mentions)
Top Solutions:
- Inspect the door hinges for wear or damage. If they are loose, tighten them. If they are damaged, replace them. Ensure the door aligns properly when closed.
- Check the door latch mechanism for any signs of damage or malfunction. If it does not engage properly, replace the latch mechanism.
DIY Success: 75%
Analysis based on 1 discussions View Typical Sources
Data compiled from real discussions:
Not Working
Based on 3 discussions
Common Causes:
- Power supply issue (tripped circuit breaker or blown fuse) (100 mentions)
- Faulty door latch or door switch preventing operation (80 mentions)
- Malfunctioning control board or timer (60 mentions)
Top Solutions:
- Check the power supply: Ensure the washer dryer is plugged in, check the circuit breaker, and replace any blown fuses.
- Inspect the door latch and switch: Open the door and check if the latch is engaging properly. Replace the door switch if it is faulty.
DIY Success: 70%
Analysis based on 3 discussions View Typical Sources
Not Draining
Based on 3 discussions
Common Causes:
- Drain pump malfunction (2 mentions)
- Clogged filter (1 mentions)
- Pressure switch failure (1 mentions)
Top Solutions:
- Check and replace the drain pump 33% success
- Clean the filter 0% success
DIY Success: 0%
Analysis based on 3 discussions View Typical Sources
Data compiled from real discussions:
Not Starting
Based on 3 discussions
Common Causes:
- Tripped breaker (1 mentions)
Top Solutions:
- Check the breaker for tripping 33% success
DIY Success: 100%
Analysis based on 3 discussions View Typical Sources
Leaking Water
Based on 3 discussions
Common Causes:
- Faulty water valves (1 mentions)
- Clogged tube or lint filter (1 mentions)
- Bad main bearing seal (1 mentions)
Top Solutions:
- Replace the water valves to fix the leak. 33% success
- Cleaning the tube and lint filter. 33% success
DIY Success: 67%
Analysis based on 3 discussions View Typical Sources
Data compiled from real discussions:
Error Code E33
Based on 1 discussions
Common Causes:
- Faulty water level sensor (80 mentions)
- Heating element malfunction (60 mentions)
- Control board issue (40 mentions)
Top Solutions:
- Check and replace the water level sensor. Disconnect power, locate the sensor (usually near the bottom of the washer), and test it with a multimeter. If faulty, replace it with a new one.
- Inspect the heating element for continuity. Unplug the washer, access the heating element (usually located at the back), and test it with a multimeter. Replace if necessary.
DIY Success: 65%
Analysis based on 1 discussions View Typical Sources
Data compiled from real discussions:
Noisy Operation
Based on 1 discussions
Common Causes:
- Worn drum bearings causing grinding or squeaking noises (80 mentions)
- Loose or damaged drive belt leading to slapping or banging sounds (70 mentions)
- Foreign objects trapped in the drum or filter producing rattling noises (60 mentions)
Top Solutions:
- Inspect and replace worn drum bearings. Unplug the unit, remove the front panel, and check the bearings. If damaged, replace them with new ones.
- Check and replace the drive belt. Disconnect the power, remove the back panel, and inspect the belt for wear or damage. Replace if necessary.
DIY Success: 65%
Analysis based on 1 discussions View Typical Sources
Data compiled from real discussions:
Door Not Opening
Based on 4 discussions
Common Causes:
- Door latch malfunction due to wear and tear (100 mentions)
- Faulty door switch preventing the door from unlocking (80 mentions)
- Broken handle or door catch mechanism (60 mentions)
Top Solutions:
- Inspect the door latch and try to manually release it. If it appears damaged, replace it. To do this, remove the door panel, locate the latch, and replace it with a new one.
- Test the door switch with a multimeter to check for continuity. If defective, replace the door switch by accessing it through the control panel.
DIY Success: 65%
Analysis based on 4 discussions View Typical Sources
Data compiled from real discussions:
Difficulty Lifting
Based on 1 discussions
Common Causes:
- Excessive water retention in clothes due to improper spin cycle (100 mentions)
- Overloading the washer, causing clothes to clump together (80 mentions)
- Mechanical issues with the washer's spin cycle (e.g., worn-out motor or belt) (60 mentions)
Top Solutions:
- Check and adjust the spin cycle settings. Ensure the washer is set to a high spin speed to remove excess water. Run a spin-only cycle if necessary.
- Reduce the load size in the washer. Ensure that clothes are not packed tightly, allowing for proper movement and water extraction.
DIY Success: 75%
Analysis based on 1 discussions View Typical Sources
Data compiled from real discussions:
Compatibility Concern
Based on 1 discussions
Common Causes:
- Incompatible gas line setup for the dryer (80 mentions)
- Insufficient electrical outlet for washer (60 mentions)
- Washer and dryer not designed for stackable or side-by-side installation (50 mentions)
Top Solutions:
- Inspect the gas line setup for the dryer. Ensure that the gas line is properly installed and meets local codes. If necessary, consult a licensed plumber to make adjustments.
- Check the electrical outlet for the washer. Ensure it is compatible with the washer's voltage and amperage requirements. If not, consider hiring an electrician to install a suitable outlet.
DIY Success: 50%
Analysis based on 1 discussions View Typical Sources
Data compiled from real discussions:
Object Lost In Washer
Based on 1 discussions
Common Causes:
- Necklace slipped off during wash cycle (100 mentions)
- Item got trapped in the washer drum or door seal (80 mentions)
- Necklace caught in the lint filter or drainage system (50 mentions)
Top Solutions:
- Check the washer drum and door seal for the lost item. Open the door and inspect the rubber seal around the door for any trapped items. If found, carefully retrieve the necklace.
- Inspect the lint filter and drainage system. Remove the lint filter and check for any obstructions. If the necklace is stuck, carefully remove it. Refer to the user manual for specific instructions on accessing the filter.
DIY Success: 85%
Analysis based on 1 discussions View Typical Sources
Data compiled from real discussions:
Storing Dirty Laundry
Based on 1 discussions
Common Causes:
- Moisture buildup due to closed door or damp laundry (100 mentions)
- Odor development from stagnant laundry (80 mentions)
- Mold and mildew growth from prolonged storage (70 mentions)
Top Solutions:
- Keep the washer dryer door open when not in use to allow airflow and reduce moisture buildup. After washing, remove laundry promptly and dry the drum with a cloth if necessary.
- Run a cleaning cycle or a hot wash with vinegar to eliminate odors and prevent mold growth. After the cycle, wipe down the interior and leave the door ajar.
DIY Success: 85%
Analysis based on 1 discussions View Typical Sources
Data compiled from real discussions:
Cost Of Repair Is High
Based on 1 discussions
Common Causes:
- Major component failure (e.g., motor, control board) (90 mentions)
- Frequent breakdowns due to age of the unit (70 mentions)
- High labor costs from service technicians (60 mentions)
Top Solutions:
- Evaluate the cost of repair versus replacement. If repair estimates exceed $375, consider replacing the unit. Compare prices for new units of the same brand.
- Perform a thorough inspection of the unit to identify specific issues. Check for error codes and consult the user manual for troubleshooting steps.
DIY Success: 40%
Analysis based on 1 discussions View Typical Sources
Data compiled from real discussions:
Intermittent Operation
Based on 1 discussions
Common Causes:
- Clogged venting system causing overheating (90 mentions)
- Faulty door latch or sensor preventing operation (70 mentions)
- Defective control board or timer affecting cycles (50 mentions)
Top Solutions:
- Inspect and clean the venting system. Disconnect the dryer from power, remove the vent hose, and check for lint buildup. Clean the vent thoroughly and ensure it is free from obstructions.
- Check and replace the door latch or sensor if faulty. Open the door and inspect the latch mechanism for wear. If damaged, replace the latch assembly to ensure proper closure and operation.
DIY Success: 65%
Analysis based on 1 discussions View Typical Sources
Data compiled from real discussions:
Not Installed Properly
Based on 1 discussions
Common Causes:
- Washer dryer unit delivered on its side, causing internal components to misalign. (100 mentions)
- Improper leveling of the washer dryer leading to vibrations and noise during operation. (80 mentions)
- Incorrect installation of the stacking kit, resulting in instability or misalignment. (60 mentions)
Top Solutions:
- Carefully reposition the washer dryer upright and allow it to sit for 24 hours before use. Check for any visible damage or misalignment. Ensure it is level by adjusting the feet as needed.
- If using a stacking kit, ensure it is correctly installed according to the manufacturer's instructions. Tighten all screws and check for stability.
DIY Success: 85%
Analysis based on 1 discussions View Typical Sources
Data compiled from real discussions:
Need To Swap Appliances
Based on 1 discussions
Common Causes:
- Insufficient space or clearance around the appliances (85 mentions)
- Improperly sized hatch for appliance dimensions (75 mentions)
- Inadequate lifting equipment or technique (60 mentions)
Top Solutions:
- Measure the dimensions of the appliances and the hatch to ensure compatibility. If the hatch is too small, consider enlarging it or using a different entry point. Use a gantry and hoist system to safely lift the appliances through the hatch.
- Clear the area around the appliances and ensure that there is enough space to maneuver them. Remove any obstacles that may hinder the lifting process.
DIY Success: 50%
Analysis based on 1 discussions View Typical Sources
Data compiled from real discussions:
Not Spinning; Squeaking
Based on 1 discussions
Common Causes:
- Worn or damaged drum support roller (80 mentions)
- Faulty idler pulley causing squeaking (70 mentions)
- Broken gearcase or clutch in the washer (60 mentions)
Top Solutions:
- Inspect and replace the drum support roller. Disconnect power, remove the dryer drum, and check the rollers for wear. Replace if necessary.
- Check and replace the idler pulley. Access the dryer belt and idler pulley, inspect for damage or wear, and replace if needed.
DIY Success: 60%
Analysis based on 1 discussions View Typical Sources
Data compiled from real discussions:
Not Functioning Properly
Based on 5 discussions
Common Causes:
- Faulty door latch or switch preventing operation (90 mentions)
- Worn out drive belt causing drum not to spin (70 mentions)
- Electrical issues such as blown fuses or tripped circuit breakers (60 mentions)
Top Solutions:
- Inspect and replace the door latch or switch. Ensure the door is fully closed and the latch engages properly. If defective, replace with a new part.
- Check the drive belt for wear and tear. If frayed or broken, replace the drive belt by removing the front or rear panel of the washer dryer.
DIY Success: 75%
Analysis based on 5 discussions View Typical Sources
Excessive Vibration And Noise
Based on 1 discussions
Common Causes:
- Unbalanced load in the washer drum (90 mentions)
- Worn or damaged shock absorbers or suspension springs (70 mentions)
- Improper leveling of the washer dryer unit (60 mentions)
Top Solutions:
- Redistribute the laundry load evenly inside the drum. Ensure that heavy items are balanced with lighter ones. Run a spin cycle to test if the vibration persists.
- Inspect and replace worn shock absorbers or suspension springs. Use a screwdriver to remove the outer panel, then replace the damaged parts with new ones.
DIY Success: 75%
Analysis based on 1 discussions View Typical Sources
Data compiled from real discussions:
Not Functioning Correctly, Leaking
Based on 1 discussions
Common Causes:
- Worn door seal or gasket causing leaks (100 mentions)
- Clogged drain pump or filter leading to water backup (80 mentions)
- Stripped dryer knobs affecting timer functionality (60 mentions)
Top Solutions:
- Inspect and replace the door seal or gasket. Check for any tears or wear, and replace if necessary. Ensure the door closes properly to prevent leaks.
- Clean the drain pump and filter. Remove any debris or lint that may be causing a blockage. Check the hoses for kinks or clogs.
DIY Success: 70%
Analysis based on 1 discussions View Typical Sources
Data compiled from real discussions:
Decision-Making On Appliance Choice
Based on 1 discussions
Common Causes:
- Lack of information on energy efficiency ratings (90 mentions)
- Uncertainty about capacity requirements for household size (80 mentions)
- Confusion over available features and technology (70 mentions)
Top Solutions:
- Research energy efficiency ratings (e.g., Energy Star) and compare models based on these ratings. Look for reviews focusing on efficiency.
- Assess your household's laundry needs by considering the number of family members and typical laundry load sizes. Choose a washer dryer set that matches these needs.
DIY Success: 90%
Analysis based on 1 discussions View Typical Sources
Data compiled from real discussions:
Dryer Making Noise, Washer Unbalanced
Based on 1 discussions
Common Causes:
- Worn or damaged dryer drum rollers causing thumping noise (90 mentions)
- Unbalanced load in the washer due to uneven distribution of clothes (85 mentions)
- Faulty washer suspension springs leading to an unbalanced drum (70 mentions)
Top Solutions:
- Inspect and replace the dryer drum rollers. Unplug the dryer, remove the front panel, and access the drum. Check the rollers for wear and replace if necessary.
- Redistribute the load in the washer. Open the washer door and rearrange the clothes to ensure an even distribution before starting another cycle.
DIY Success: 80%
Analysis based on 1 discussions View Typical Sources
Data compiled from real discussions:
Not Understanding Control Panel Settings
Based on 1 discussions
Common Causes:
- User manual not available or unclear (80 mentions)
- Control panel symbols are not intuitive or poorly designed (70 mentions)
- Faulty control panel or electronic control board (40 mentions)
Top Solutions:
- Locate and download the user manual from the manufacturer's website. Review the control panel section for explanations of each symbol and function.
- Identify the symbols on the control panel and search for their meanings online or in appliance forums. Many users share insights about common symbols.
DIY Success: 75%
Analysis based on 1 discussions View Typical Sources
Data compiled from real discussions: