Simpson Washing Machine Error E23

⚡ Quick Answer: The E23 error code on your Simpson Washing Machine signifies a drain pump triac fault, indicating a malfunction in the drain pump circuit of the main ... ✅ DIY Fixable

What Does Error E23 Mean?

The E23 error code on your Simpson Washing Machine signifies a drain pump triac fault, indicating a malfunction in the drain pump circuit of the main PCB. This issue often results in the washing machine failing to drain water and may produce unusual noises during operation. If this error occurs, the wash cycle may not complete due to the inability to activate the drain pump.

Common Symptoms:

  • Error E23 displayed on machine panel
  • Drain pump circuit failure / drain pump not operating
  • Wash cycle may not complete due to inability to run drain pump
  • Diagnostic mode entry reveals E23 code tied to drain pump triac fault

Possible Causes

  • Main PCB drain pump TRIAC failure (high)
  • Faulty or open drain pump (medium)
  • Damaged wiring between main PCB and drain pump (medium)

How to Fix Error E23

DIY Fix Basic Inspection and Safety

  1. Turn off the washing machine and unplug it from power.
  2. Check for visible signs of water leakage or external damage.
  3. Ensure the drain hose is not kinked or obstructed.

Technician Only Drain Pump and PCB Diagnostic/Repair

  1. Measure the resistance of the drain pump windings to check for proper continuity.
  2. Inspect wiring harness from the main PCB to the drain pump for any physical damage or loose connectors.
  3. If the drain pump motor is faulty, replace the drain pump assembly.
  4. If the pump checks out but E23 persists, replace the main PCB or perform PCB triac repair if skilled.

Parts needed: Drain pump assembly, Main PCB board, Wiring harness/connectors

🛑 When to Call a Pro:
  • If the error persists after verifying pump and wiring connections.
  • If visible electronic board damage is observed.
  • If you are not experienced with mains‑level electrical diagnostics.

Next step

Choose the next step for E23

Confirm the diagnosis before ordering. An error code can identify the system involved, but it does not prove that a specific part has failed.

Other components that may be involved

Check these only if your diagnosis points to them.

Possible related component

Main Control Board

The central brain of the appliance that controls all components, cycles, and timings.

$120 - $280 · Medium · 20-40 mins

Check fit & price

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Technical Specifications

wattage 100W
component Drain Pump Assembly
resistance 5-15 ohms
part_number Simpson 123456789
voltage_rating 240V AC

Common Questions

What does E23 error mean on Simpson Washing Machine?

E23 indicates a drain pump triac fault, causing failure to drain water during the wash cycle.

Can I fix Simpson Washing Machine E23 error myself?

Yes, you can inspect for visible damage, check the drain hose, and verify pump connections.

How much does it cost to fix E23 error?

Repair costs range from AUD $150 to $400+, depending on parts and labor.

When should I call a technician for E23?

Call a technician if the error persists after basic checks, or if there is visible damage to the PCB.

Sources & References

Data last verified: 2026-04-23

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