Kenmore Dishwasher: error code E24

Professional Repair Guide

What is this symptom?

Experiencing E24 error code on your Kenmore Dishwasher? This indicates drainage issues, often resulting in water pooling at the bottom and halted cycles. The control system detects delayed water removal, prompting this error. Addressing the underlying causes can restore your dishwasher's functionality.

Urgency: Medium

Important Tips for Kenmore Models

  • Kenmore E24 specifically often indicates a blocked drain filter or drainage system blockage similar to Bosch/SIemens definitions; community reports note clogged filter/hose and drain pump issues in Kenmore models like 630 and Elite series.

Possible Causes

Clogged drain filter

How to Identify: Water pooling at the bottom after cycle, visible debris/food particles in filter assembly.

Part: Drain filter

Improper sink/garbage disposal connection or installation issues

How to Identify: Recent installation/reinstallation, lack of proper high loop, garbage disposal knockout plug not removed when applicable (noted more in generic sources but relevant to Kenmore setups.

Part: Hose installation / plumbing connection

DIY Solutions

Clean the drain filter

Easy 10–20 minutes
Tools Needed: gloves, soft brush, warm water
  1. Turn off and unplug the dishwasher.
  2. Remove bottom dish rack to expose the filter assembly at the tub floor.
  3. Twist and lift out the filter, rinse with warm water and use a soft brush to remove debris.
  4. Reassemble the filter, ensuring it is seated correctly, and run a short rinse cycle.
⚠️ Safety First: Ensure power is off before starting.

Inspect and clear drain hose

Moderate 20–40 minutes
Tools Needed: screwdriver, bucket, flashlight, long flexible brush
  1. Turn off and unplug dishwasher and disconnect water supply if needed.
  2. Pull dishwasher slightly forward and locate the drain hose behind it.
  3. Inspect for kinks or twists; straighten hose if bent.
  4. Disconnect the hose from the sink/disposal connection and flush with water; use a brush to clear blockages.
  5. Reconnect hose ensuring proper slope and secure fittings, restore power, and test.
⚠️ Safety First: Avoid sharp bends and ensure hose is installed with correct high loop.

Inspect and clean drain pump area

Advanced 30–60 minutes
Tools Needed: screwdriver, towels, flashlight, tweezers
  1. Turn off power and remove lower rack and filter.
  2. Locate drain pump access (sump area) and remove pump cover per manual instructions.
  3. Look for debris blocking the impeller and remove it carefully with tweezers.
  4. Reassemble components and test drainage cycle.
⚠️ Safety First: Disconnect electricity and water before accessing internal components.

Next step

Choose the next step for error code E24

Confirm the diagnosis before ordering. An error code can identify the system involved, but it does not prove that a specific part has failed.

Check during diagnosis

Most relevant component to inspect

Drain Hose

Carries waste water from the drain pump to your home's standpipe or sink drain.

Typical part-only price
$15 - $30
DIY difficulty
Easy
Estimated time
15-30 mins
Where can I find the model number?

Check the rating label around the door, lid, frame, rear panel, or inside the appliance cabinet. Use the complete model number, including suffixes.

Find a part that fits my model

Verify the complete model and part number on the retailer's compatibility page before ordering.

Other parts options

Check related components first; use model search as a fallback.

Possible related component

Drain Pump

Pumps waste water out of the appliance during the drain cycle.

$35 - $80 · Easy · 15-30 mins

Check fit & price
Model number required

Model-compatible Dishwasher parts

Enter the complete model number to browse compatible replacement parts. This is a model-based parts search, not a diagnosis that a specific component failed.

Find a part that fits my model

Affiliate disclosure: As an Amazon Associate I earn from qualifying purchases. We may earn a commission from other qualifying purchases or service requests made through links on this page, at no additional cost to you. Recommendations are based on repair relevance, not commission rate.

Optional routine care

Maintenance supplies

These products support cleaning or routine upkeep. They are separate from the possible repair components above and are not claimed to fix this error code or symptom.

Maintenance supply

Dishwasher Cleaner and Descaler

Supports routine removal of mineral scale, grease, and odor. It is maintenance, not a repair for a failed pump, valve, or control.

View maintenance supply
Maintenance supply

Braided Dishwasher Inlet Hose

For replacement of an externally damaged supply hose. Verify connection size, length, and appliance installation requirements before ordering.

View maintenance supply

Affiliate disclosure: As an Amazon Associate I earn from qualifying purchases. Recommendations are based on routine-care relevance, not commission rate.

Professional Repairs

Drain pump replacement

Estimated Cost: $100 - $300

Professional inspection of plumbing connection

Estimated Cost: $80 - $150

When to Call a Professional

E24 persists after thorough cleaning of filter, hose, and pump
Drain pump makes unusual noises or doesn’t run at all
Visible damage to drain hose or pump components

Preventive Maintenance

  • Clean the drain filter: Drainage blockage and E24 error due to debris buildup
    Frequency: monthly
  • Inspect drain hose: Kinks, blockages, and improper hose installation
    Frequency: every 3–6 months

Frequently Asked Questions

Why is my Kenmore Dishwasher error code E24?
The E24 error is usually caused by a clogged drain filter or issues with the sink/garbage disposal connection.
How do I fix Kenmore Dishwasher error code E24 myself?
You can clean the drain filter, inspect the drain hose for kinks, or check the drain pump area for debris.
How much does it cost to fix error code E24?
Professional repairs like drain pump replacement can cost between $100 - $300, while plumbing inspections range from $80 - $150.
When should I call a technician for error code E24?
If DIY solutions don't resolve the issue or if you're uncomfortable performing advanced repairs, it's best to call a technician.

References & Sources

Community Analytical Insights

Guidance from available sources; statistical claims are shown only for samples of at least 10 discussions

Common Issues Reported by Users

  • Clogged drain hose preventing proper drainage
  • Faulty drain pump not removing water effectively
  • Blocked filter or sump area restricting water flow

User Suggested Solutions

  1. Inspect and clear the drain hose. Disconnect the dishwasher from power, remove the drain hose, and check for clogs. Reconnect and test the dishwasher.

  2. Check and replace the drain pump if faulty. Access the pump by removing the lower spray arm and cover. Test the pump with a multimeter and replace if necessary.

  3. Clean the filter and sump area. Remove the filter and rinse it under warm water. Ensure the sump area is free of debris.

Limited-source guidance; percentages and success-rate claims are not shown
View Sources

Data compiled from real discussions on r/appliancerepair and r/Appliances:

  1. E24 Kenmore dishwasher problem

Community Discussions

E24 error code after two minutes of cycle

Adding water to the bottom allows the cycle to complete normally.

DIY View on Reddit →

Source: Reddit r/appliancerepair

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