Frigidaire Washing Machine: shock absorber failure

Professional Repair Guide

What is this symptom?

Experiencing excessive vibration, loud banging, or unstable drum movement in your Frigidaire washing machine? These symptoms often indicate shock absorber failure, where worn or broken components fail to dampen tub motion effectively, particularly during high spin cycles or uneven loads.

Urgency: Medium

Important Tips for Frigidaire Models

  • Shock absorbers may separate from mounts when moved, unique to some Frigidaire models

Possible Causes

Worn or broken shock absorbers

How to Identify: Excessive vibration/shaking during spin cycle, loud banging noises, drum instability; visual inspection shows wear or damage on shock absorbers.

Part: Shock absorbers (dampers)

Shock absorbers becoming detached

How to Identify: Shock absorber may separate from mount points after relocation or transport, causing improper damping even if part isn’t broken.

Part: Shock absorber mounts

Related suspension component failure

How to Identify: Even with intact shock absorbers, broken suspension rods or springs can produce similar symptoms of vibration and instability.

Part: Suspension rods or springs

DIY Solutions

Replace shock absorbers

Moderate 30–60 minutes
Tools Needed: screwdrivers, socket set, pliers
  1. Unplug the washer from power and turn off water supply.
  2. Remove access panels to expose shock absorbers.
  3. Inspect and remove old shock absorbers.
  4. Install new shock absorbers matching OEM part number.
  5. Reassemble panels and test machine with a balanced small load.
⚠️ Safety First: Disconnect power before starting

Next step

Choose the next step for shock absorber failure

Confirm the diagnosis before ordering. An error code can identify the system involved, but it does not prove that a specific part has failed.

Other parts options

Check related components first; use model search as a fallback.

Possible related component

Washer Suspension Rod Kit

Supports and stabilizes the washer tub during agitation and spin.

$35 - $120 · Medium · 45-90 mins

Check fit & price
Model number required

Model-compatible Washing Machine parts

Enter the complete model number to browse compatible replacement parts. This is a model-based parts search, not a diagnosis that a specific component failed.

Find a part that fits my model

Affiliate disclosure: As an Amazon Associate I earn from qualifying purchases. We may earn a commission from other qualifying purchases or service requests made through links on this page, at no additional cost to you. Recommendations are based on repair relevance, not commission rate.

Optional routine care

Maintenance supplies

These products support cleaning or routine upkeep. They are separate from the possible repair components above and are not claimed to fix this error code or symptom.

Maintenance supply

Washing Machine Cleaner Tablets

Routine tub-cleaning supplies for residue and odor control. They do not repair a mechanical, drainage, or electronic fault.

View maintenance supply
Maintenance supply

Braided Washer Inlet Hoses

A maintenance replacement option for visibly worn external fill hoses. Verify thread size, length, and hot/cold connection requirements.

View maintenance supply
Maintenance supply

Washer Drain Hose Holder

Helps secure an external drain hose at the standpipe. It does not correct an internal pump or control fault.

View maintenance supply

Affiliate disclosure: As an Amazon Associate I earn from qualifying purchases. Recommendations are based on routine-care relevance, not commission rate.

Professional Repairs

Shock absorber replacement by technician

Estimated Cost: $80–$200

When to Call a Professional

After DIY replacement, washer still vibrates/shakes excessively
Signs of multiple suspension component failures beyond shock absorbers

Preventive Maintenance

  • Periodically inspect shock absorbers: Excessive vibration and premature failure of suspension system
    Frequency: annually

Frequently Asked Questions

Why is my Frigidaire Washing Machine shock absorber failure?
Common causes include worn or broken shock absorbers, detachment, or related suspension component failure.
How do I fix Frigidaire Washing Machine shock absorber failure myself?
You can replace shock absorbers by unplugging the washer, removing access panels, and installing new ones.
How much does it cost to fix shock absorber failure?
Professional repair costs typically range from $80 to $200 for shock absorber replacement.
When should I call a technician for shock absorber failure?
If you are uncomfortable with DIY repairs or if the problem persists after replacing shock absorbers, it's time to call a technician.

Community Analytical Insights

Guidance from available sources; statistical claims are shown only for samples of at least 10 discussions

Common Issues Reported by Users

  • Wear and tear due to prolonged use
  • Improper installation or alignment of shock absorbers
  • Excessive vibration from an unbalanced load

User Suggested Solutions

  1. Inspect the shock absorber for visible damage and replace if necessary. Ensure proper alignment during installation. Reuse old pins if they are in good condition. Lubricate with mechanic grease to reduce friction.

  2. Check the washing machine for unbalanced loads and redistribute clothes evenly. Perform a test run to observe vibrations.

  3. Consult the user manual for specific installation instructions and alignment checks for the shock absorbers. Follow the guidelines to ensure proper setup.

Limited-source guidance; percentages and success-rate claims are not shown
View Sources

Data compiled from real discussions on r/appliancerepair and r/Appliances:

  1. Replacing the shock absorbers on a Frigidaire washing machin...

Community Discussions

right side shock absorber busted

Using mechanic grease is recommended for lubrication, and old pins can be reused.

Source: Reddit r/appliancerepair

User Comments (0)

Share your experience or solution below.

Be the first to comment!

Call Local Repair Provider +1 (888) 217-6318