Fisher & Paykel Washing Machine: not draining

Professional Repair Guide

What is this symptom?

Is your Fisher & Paykel washing machine not draining? If water remains in the drum after washing, it may be due to a clogged drain pump filter or a blocked drain hose. Understanding these common issues can help you resolve the problem efficiently.

Urgency: Medium

Important Tips for Fisher & Paykel Models

  • Manufacturer troubleshooting specifically lists drain pump filter blockages, drain hose height/position issues, and household drain blockages as common causes

Possible Causes

Clogged drain pump filter

How to Identify: Water remains in washer, slow or no drainage; debris visible in filter area

Part: Drain pump filter

Blocked or kinked drain hose

How to Identify: Hose bent, kinked or visibly blocked; water cannot flow out

Part: Drain hose

Faulty drain pump

How to Identify: No humming or pump sound during drain, odd noises, no water movement after filter and hose checks

Part: Drain pump (motor/pump assembly)

Household or external drain blockage

How to Identify: Water backs up, slow drain despite machine parts being clear

Part: Household drain/trap

DIY Solutions

Clear drain pump filter

Moderate 15-30 minutes
Tools Needed: towels, container for water, screwdriver (if required)
  1. Unplug machine and locate drain pump filter access panel
  2. Place towel and container, open panel and slowly remove filter
  3. Pull out debris and rinse filter under running water
  4. Reinsert filter and secure panel
⚠️ Safety First: Always unplug power before working near water parts

Check and straighten drain hose

Easy 10-20 minutes
  1. Inspect drain hose for kinks or bends
  2. Straighten hose if bent and ensure proper routing
  3. If possible, detach and flush hose with water to clear blockages
  4. Reattach securely ensuring correct height
⚠️ Safety First: Ensure machine is unplugged when detaching hose

Flush drain hose

Moderate 15-30 minutes
Tools Needed: bucket, garden hose
  1. Disconnect drain hose from washer and standpipe
  2. Run water through hose to push debris out
  3. Check for debris exiting the hose
  4. Reattach hose ensuring proper alignment
⚠️ Safety First: Be prepared for water spillage

Next step

Choose the next step for not draining

Confirm the diagnosis before ordering. An error code can identify the system involved, but it does not prove that a specific part has failed.

Check during diagnosis

Most relevant component to inspect

Drain Pump

Pumps waste water out of the appliance during the drain cycle.

Typical part-only price
$35 - $80
DIY difficulty
Easy
Estimated time
15-30 mins
Where can I find the model number?

Check the rating label around the door, lid, frame, rear panel, or inside the appliance cabinet. Use the complete model number, including suffixes.

Find a part that fits my model

Verify the complete model and part number on the retailer's compatibility page before ordering.

Also check
RepairClinic

Other parts options

Check related components first; use model search as a fallback.

Possible related component

Drain Hose

Carries waste water from the drain pump to your home's standpipe or sink drain.

$15 - $30 · Easy · 15-30 mins

Check fit & price
Model number required

Model-compatible Washing Machine parts

Enter the complete model number to browse compatible replacement parts. This is a model-based parts search, not a diagnosis that a specific component failed.

Find a part that fits my model

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Optional routine care

Maintenance supplies

These products support cleaning or routine upkeep. They are separate from the possible repair components above and are not claimed to fix this error code or symptom.

Maintenance supply

Washing Machine Cleaner Tablets

Routine tub-cleaning supplies for residue and odor control. They do not repair a mechanical, drainage, or electronic fault.

View maintenance supply
Maintenance supply

Braided Washer Inlet Hoses

A maintenance replacement option for visibly worn external fill hoses. Verify thread size, length, and hot/cold connection requirements.

View maintenance supply
Maintenance supply

Washer Drain Hose Holder

Helps secure an external drain hose at the standpipe. It does not correct an internal pump or control fault.

View maintenance supply

Affiliate disclosure: As an Amazon Associate I earn from qualifying purchases. Recommendations are based on routine-care relevance, not commission rate.

Professional Repairs

Replace drain pump assembly

Estimated Cost: $80 - $200

Internal plumbing or deeper blockage clearing

Estimated Cost: $100 - $300

When to Call a Professional

No water drains after clearing filter and hose
Drain pump makes unusual noises or refuses to operate
Water backs up from home plumbing into washer drain

Preventive Maintenance

  • Clean drain pump filter: Debris build‑up causing drainage issues
    Frequency: monthly
  • Check drain hose alignment and kinks: Hose blockages and poor drainage
    Frequency: quarterly

Frequently Asked Questions

Why is my Fisher & Paykel Washing Machine not draining?
Common causes include a clogged drain pump filter, a blocked or kinked drain hose, or a faulty drain pump.
How do I fix Fisher & Paykel Washing Machine not draining myself?
You can clear the drain pump filter, check for kinks in the drain hose, or flush the hose to remove blockages.
How much does it cost to fix not draining?
Professional repairs for a non-draining washer can range from $80 to $200 for pump replacement or $100 to $300 for deeper blockages.
When should I call a technician for not draining?
Contact a technician if basic DIY fixes don't resolve the issue or if you're unsure about the problem.

References & Sources

Community Analytical Insights

Guidance from available sources; statistical claims are shown only for samples of at least 10 discussions

Common Issues Reported by Users

  • Clogged drain filter or hose
  • Faulty drain pump
  • Blocked or kinked drain hose

User Suggested Solutions

  1. Check and clean the drain filter. Locate the filter, usually at the front bottom of the machine, open the cover, remove the filter, and clean it under running water. Ensure no debris is blocking the filter housing.

  2. Inspect the drain pump for blockages or damage. Disconnect the machine from power, locate the pump, and check for any debris or foreign objects. If the pump is damaged, it may need to be replaced.

  3. Examine the drain hose for kinks or blockages. Ensure the hose is properly connected and not pinched. If it is blocked, detach it and flush it with water.

Limited-source guidance; percentages and success-rate claims are not shown
View Sources

Data compiled from real discussions on r/appliancerepair and r/Appliances:

  1. Fisher & Paykel GW11 Washing Machine - Doesn't Drain

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