Beko Washing Machine: not draining

Professional Repair Guide

What is this symptom?

Experiencing issues with your Beko washing machine not draining? This common problem often leaves water trapped in the drum after a wash cycle. You may encounter error messages or find that the machine fails to proceed to the spin cycle. Understanding the causes can help you troubleshoot effectively.

Urgency: Medium

Important Tips for Beko Models

  • Beko official troubleshooting emphasizes the drain pump filter as the most probable cause and recommends regular cleaning every three months.
  • Beko UK support highlights issues with drain hose bends as common for not draining.

Possible Causes

Clogged drain pump filter

How to Identify: Water remains after cycle; filter access door at bottom front reveals debris or coins; machine may error or stop mid‑cycle.

Part: Drain pump filter

Blocked or kinked drain hose

How to Identify: Hose bent, twisted, or clogged with lint/debris; water not flowing out even after filter cleaning; external inspection shows bends or crimp marks.

Part: Drain hose

Faulty drain pump

How to Identify: Filter and hose are clear, but machine still doesn’t drain and produces unusual noises or no pump sound during drain cycle.

Part: Drain pump assembly

Unbalanced load preventing draining/spinning

How to Identify: Machine stops or fails to drain during unbalanced loads of heavy or uneven laundry; redistributing clothes allows cycle to complete.

Part: Drum load sensor/controls

DIY Solutions

Clean the drain pump filter

Moderate 15-30 minutes
Tools Needed: towel, shallow tray, gloves
  1. Unplug machine and locate filter access panel at bottom front.
  2. Place tray and towel under filter to catch water.
  3. Open cover, unscrew filter cap and pull out filter.
  4. Remove debris, coins or lint and rinse filter.
  5. Reinstall filter and close panel.
  6. Run a short drain or spin cycle to confirm improvement.
⚠️ Safety First: Always disconnect from power before accessing filter.

Check and straighten drain hose

Moderate 20 minutes
Tools Needed: pliers (if clips present)
  1. Unplug machine and pull it away from wall.
  2. Inspect drain hose for kinks, sharp bends or visible blockages.
  3. If clogged, detach hose (bucket under end) and flush with water from a tap.
  4. Reattach ensuring gentle curve and not overly high above outlet height.
  5. Run drain cycle to test.
⚠️ Safety First: Ensure hose clamp secure to prevent leaks.

Redistribute laundry for balance

Easy 5 minutes
  1. Pause machine and open door (if safe) after power off.
  2. Redistribute heavy items evenly around drum.
  3. Close door and restart drain/spin cycle.
⚠️ Safety First: Do not force open door during active cycle.

Professional Repairs

Replace faulty drain pump

Estimated Cost: $50 - $150 parts, plus labor

Internal hose/passage clearing or part replacement

Estimated Cost: $80 - $200

When to Call a Professional

No improvement after cleaning filter and hose
Unusual noises during drain pump operation
Error codes indicating pump failure or internal fault
Water leakage during drain cycle

Preventive Maintenance

  • Clean drain pump filter: Clogs leading to drainage failure
    Frequency: quarterly
  • Inspect and straighten drain hose: Hose kinks and blockages that impede flow
    Frequency: annually

Frequently Asked Questions

Why is my Beko Washing Machine not draining?
Common causes include a clogged drain pump filter, blocked drain hose, or a faulty drain pump.
How do I fix Beko Washing Machine not draining myself?
You can clean the drain pump filter, check the drain hose for kinks, or redistribute the laundry for balance.
How much does it cost to fix not draining?
Professional repair costs range from $50 to $150 for pump replacement, and $80 to $200 for internal issues.
When should I call a technician for not draining?
Call a technician if the DIY solutions don't work, especially if you suspect a faulty pump or complex internal blockage.

References & Sources

Community Analytical Insights

Analysis based on real user discussions from appliance repair communities

Can I Fix This Myself?

67%
DIY Success Rate Difficulty: DIY

Common Issues Reported by Users

  • Blocked drainage due to fluff or debris (2 mentions)
  • Pump failure (1 mentions)
  • Improper plumbing installation (1 mentions)

User Suggested Solutions

  1. Replace the pump due to failure

    Success rate: 20.0%

  2. Clear blockage from fluff or debris

    Success rate: 0.0%

  3. Fix plumbing issues causing drainage problems

    Success rate: 20.0%
Analysis based on 4 community discussions
View Sources

Data compiled from real discussions on r/appliancerepair and r/Appliances:

  1. Beko Washing Machine - Pump filter fan keeps falling off
  2. Cushion exploded in Beko WTBB20E1W
  3. Brand new Beko washing machine won’t drain?
  4. Cleaned washing machine filter, now it won't drain

Community Discussions

washer isn’t draining

The issue was due to new plumbing where the drain pipe did not have a hole.

DIY View on Reddit →

stopped draining with a horrible rattling noise

Replace the whole pump due to a sheared off propeller.

DIY View on Reddit →

Source: Reddit r/appliancerepair

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