Westinghouse Dryer Error E97

⚡ Quick Answer: The Westinghouse dryer E97 error indicates a malfunction in the electronic control board, often resulting in the dryer failing to start or completing ... ✅ DIY Fixable

What Does Error E97 Mean?

The Westinghouse dryer E97 error indicates a malfunction in the electronic control board, often resulting in the dryer failing to start or completing a drying cycle. This error suggests an internal communication failure or corrupted program data within the control system, which can lead to erratic behavior of the appliance.

Common Symptoms:

  • Dryer stops operation and displays E97 on the control panel
  • Drying cycle may not start or complete

Possible Causes

  • Internal electronic control communication failure or corrupted program data (medium)

How to Fix Error E97

DIY Fix Power cycle and basic checks

  1. Unplug the dryer from the power outlet or switch off the circuit breaker.
  2. Wait at least 5–10 minutes to allow residual charge to dissipate.
  3. Reconnect power and try restarting the dryer.
  4. Ensure the dryer’s lint filter and condenser (if applicable) are clean.

Technician Only Inspect and replace electronic control board

  1. Verify the error persists after power cycling and basic checks.
  2. Check wiring and connectors to the main control board for loose or damaged connections.
  3. Test communication lines between control boards (if multiple boards are present).
  4. Replace the electronic control board with a verified part (e.g., part #809160311) if faults are confirmed.

Parts needed: Electronic control board (e.g., part #809160311), Wiring harnesses and connectors as needed

🛑 When to Call a Pro:
  • If the error persists after power cycling and basic checks
  • If there are visible signs of damage (burn marks, smoke odor) around control electronics
  • If you are not experienced with appliance electrical diagnostics

Next step

Choose the next step for E97

Confirm the diagnosis before ordering. An error code can identify the system involved, but it does not prove that a specific part has failed.

Based on diagnostic data

Most relevant component to inspect

Main Control Board

The central brain of the appliance that controls all components, cycles, and timings.

Typical part-only price
$120 - $280
DIY difficulty
Medium
Estimated time
20-40 mins
Where can I find the model number?

Check the rating label around the door, lid, frame, rear panel, or inside the appliance cabinet. Use the complete model number, including suffixes.

Find a part that fits my model

Verify the complete model and part number on the retailer's compatibility page before ordering.

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Technical Specifications

wattage 5000W
component Control Board
resistance N/A
part_number WB27X11230
voltage_rating 240V AC

Common Questions

What does E97 error mean on Westinghouse dryer?

E97 indicates a malfunction in the electronic control board, causing the dryer to fail to start or complete cycles.

Can I fix Westinghouse dryer E97 error myself?

Yes, try power cycling the dryer by unplugging it for 5-10 minutes, then reconnecting.

How much does it cost to fix E97 error?

Repair costs range from USD 180 to 300, including parts and labor.

When should I call a technician for E97?

Call a technician if the error persists after power cycling, or if you see damage around the control electronics.

Data last verified: 2026-07-25

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