Samsung Washing Machine Error UE

⚡ Quick Answer: The Samsung Washing Machine UE error code indicates an unbalanced load during the spin cycle. This occurs when the machine detects an uneven distribut... ✅ DIY Fixable

What Does Error UE Mean?

The Samsung Washing Machine UE error code indicates an unbalanced load during the spin cycle. This occurs when the machine detects an uneven distribution of laundry weight, leading to excessive vibrations or the inability to complete the spin. To protect the machine, it halts or adjusts the spin cycle. Proper load distribution and stable placement are crucial to prevent this issue.

Common Symptoms:

  • Display shows UE during or just before spin phase.
  • Washing machine pauses or fails to complete spin.
  • Excessive vibration or banging noises noted when imbalance is detected.
  • Spin cycle might adjust or attempt to rebalance before showing the code.

Possible Causes

  • Uneven distribution of laundry load within the drum (high)

How to Fix Error UE

DIY Fix Redistribute laundry load

  1. Pause the washer and wait for the door to unlock.
  2. Open the drum and redistribute clothes evenly around the drum circumference.
  3. Ensure a mix of large and small items and avoid clumping heavy items to one side.
  4. Restart the wash or spin cycle.

DIY Fix Check washer placement and leveling

  1. Verify that the washer is on a firm, flat surface.
  2. Adjust leveling feet so that the washer is stable and no feet are off the floor.
  3. Re-test the spin cycle after leveling adjustments.

Technician Only Inspect suspension components

  1. Power off and unplug machine.
  2. Check shock absorbers, springs, and suspension rods for wear or damage.
  3. Replace any worn or broken suspension parts to correct imbalance detection.
  4. Test machine performance with balanced load after repairs.

Parts needed: suspension rods, shock absorbers, springs

🛑 When to Call a Pro:
  • UE code persists even with properly balanced loads and level placement.
  • Error occurs with empty drum during spin test.
  • Suspension components or internal sensors suspected to be malfunctioning.

Technical Specifications

wattage 500W
component Load Sensor
resistance 5-15 ohms
part_number DC97-16980A
voltage_rating 120V AC

Common Questions

What does UE error mean on Samsung Washing Machine?

The UE error indicates an unbalanced load during the spin cycle, causing the machine to pause or fail to spin.

Can I fix Samsung Washing Machine UE error myself?

Yes, you can redistribute the laundry load and ensure the washer is level to resolve the UE error.

How much does it cost to fix UE error?

Repair costs for the UE error can vary but are typically moderate for parts and labor.

When should I call a technician for UE?

Call a technician if the UE code persists with balanced loads or if it occurs with an empty drum.

Sources & References

Data last verified: 2026-01-10

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