Samsung Washing Machine Error UB

⚡ Quick Answer: The Samsung Washing Machine error code UB signifies an unbalanced load condition, which can lead to excessive vibrations and interrupt the spin cycle.... ✅ DIY Fixable

What Does Error UB Mean?

The Samsung Washing Machine error code UB signifies an unbalanced load condition, which can lead to excessive vibrations and interrupt the spin cycle. This error typically occurs when laundry is unevenly distributed in the drum, preventing the washer from completing its cycle effectively. To resolve this issue, you may need to redistribute the laundry evenly or check the installation and leveling of the washer.

Common Symptoms:

  • Washer stops during or before spin cycle
  • Excessive vibration or shaking
  • Failure to complete spin
  • Error code UB displayed

Possible Causes

  • Uneven laundry distribution in drum (high)
  • Faulty suspension/shock components affecting balance (medium)

How to Fix Error UB

DIY Fix Redistribute and balance laundry load

  1. Pause the wash cycle
  2. Open the washer door safely
  3. Redistribute clothes evenly around the drum
  4. Ensure bulky/heavy items are balanced with other items
  5. Restart the cycle

DIY Fix Check washer installation and level

  1. Ensure the washer is placed on a flat, stable surface
  2. Adjust leveling feet so all corners contact the floor
  3. Tighten feet locking nuts

Technician Only Inspect suspension and shock absorbers

  1. Disconnect washer from power
  2. Remove access panels to reach internal suspension/shock components
  3. Inspect and test shock absorbers, suspension springs for wear or damage
  4. Replace faulty suspension/shock parts

Parts needed: shock absorbers, suspension springs

Technician Only Check and replace leveling feet

  1. Disconnect power
  2. Tilt washer safely to access bottom leveling feet
  3. Remove and replace damaged leveling legs
  4. Level washer and secure legs

Parts needed: leveling feet

🛑 When to Call a Pro:
  • If UB persists after redistributing load and levelling
  • If unusual noises or significant vibration continue
  • If internal suspension components are suspected damaged

Technical Specifications

wattage 500W
component Suspension System
resistance 5-15 ohms
part_number DC97-16959A
voltage_rating 120V AC

Common Questions

What does UB error mean on Samsung Washing Machine?

The UB error indicates an unbalanced load, causing the washer to stop spinning and vibrate excessively.

Can I fix Samsung Washing Machine UB error myself?

Yes, you can pause the cycle, open the door, and redistribute your laundry evenly to fix the UB error.

How much does it cost to fix UB error?

Estimated repair costs for the UB error range from $50 to $200, depending on the necessary repairs.

When should I call a technician for UB?

Contact a technician if the UB error persists after redistributing the load, or if you hear unusual noises or vibrations.

Sources & References

Data last verified: 2026-01-10

User Comments (0)

Share your experience or solution below.

Be the first to comment!