Samsung Washing Machine Error HE

⚡ Quick Answer: The Samsung Washing Machine HE error code indicates a heating element failure, preventing the appliance from heating water properly. This results in c... ✅ DIY Fixable

What Does Error HE Mean?

The Samsung Washing Machine HE error code indicates a heating element failure, preventing the appliance from heating water properly. This results in cold wash cycles and can occur during the wash or dry cycle. The issue is commonly linked to an abnormal temperature detection, suggesting that the heater system is malfunctioning. Key symptoms include the HE error code displayed, the washer stopping mid-cycle, and water not reaching the selected temperature.

Common Symptoms:

  • Error code HE displayed during wash/dry cycle
  • Washer stops mid‑cycle with heating not occurring
  • Water not reaching selected temperature

Possible Causes

  • Heating element malfunction (high)

How to Fix Error HE

DIY Fix Basic checks and reset

  1. Turn off the washer and unplug it for 10–15 minutes to reset control board.
  2. Ensure selected wash cycle uses correct temperature settings.
  3. Run a brief empty cycle to see if the error returns.

Technician Only Inspect and test heating system

  1. Access internal heater assembly and temperature sensor circuits.
  2. Test heating element resistance with multimeter.
  3. Check temperature sensor/thermistor for proper resistance and response.
  4. Inspect wiring harness and connectors for corrosion or damage.
  5. Replace any failed components as needed.

Parts needed: heating element, temperature sensor/thermistor, wiring harness

🛑 When to Call a Pro:
  • After basic user resets and checks if error persists
  • If internal heater components require access beyond user capability

Next step

Choose the next step for HE

Confirm the diagnosis before ordering. An error code can identify the system involved, but it does not prove that a specific part has failed.

Other parts options

Check related components first; use model search as a fallback.

Possible related component

Temperature Sensor

Monitors the internal temperature to ensure correct operation and prevent overheating.

$15 - $35 · Easy · 15-30 mins

Check fit & price
Possible related component

Thermistor

Measures precise temperature changes and sends resistance feedback to the control board.

$15 - $35 · Easy · 15-30 mins

Check fit & price
Possible related component

Wiring Harness

Connects controls, sensors, motors, and other electrical components inside the appliance.

$20 - $120 · Medium · 30-90 mins

Check fit & price
Model number required

Model-compatible Washing Machine parts

Enter the complete model number to browse compatible replacement parts. This is a model-based parts search, not a diagnosis that a specific component failed.

Find a part that fits my model

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Optional routine care

Maintenance supplies

These products support cleaning or routine upkeep. They are separate from the possible repair components above and are not claimed to fix this error code or symptom.

Maintenance supply

Washing Machine Cleaner Tablets

Routine tub-cleaning supplies for residue and odor control. They do not repair a mechanical, drainage, or electronic fault.

View maintenance supply
Maintenance supply

Braided Washer Inlet Hoses

A maintenance replacement option for visibly worn external fill hoses. Verify thread size, length, and hot/cold connection requirements.

View maintenance supply
Maintenance supply

Washer Drain Hose Holder

Helps secure an external drain hose at the standpipe. It does not correct an internal pump or control fault.

View maintenance supply

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Technical Specifications

note The previous model-independent part specification was removed. Verify the full model number and diagnosis in the manufacturer's official parts catalog before ordering.
part_number None

Common Questions

What does HE error mean on Samsung Washing Machine?

HE error indicates a heating element failure, causing issues like cold wash cycles.

Can I fix Samsung Washing Machine HE error myself?

Yes, you can perform basic checks, reset the machine, and run an empty cycle.

How much does it cost to fix HE error?

Estimated repair costs range from $100 to $300, including parts and labor.

When should I call a technician for HE?

Call a technician if the error persists after user checks or if internal components need expert access.

Sources & References

Data last verified: 2026-07-31

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