Samsung Washing Machine Error HE

⚡ Quick Answer: The Samsung Washing Machine HE error code indicates a heating element failure, preventing the appliance from heating water properly. This results in c... ✅ DIY Fixable

What Does Error HE Mean?

The Samsung Washing Machine HE error code indicates a heating element failure, preventing the appliance from heating water properly. This results in cold wash cycles and can occur during the wash or dry cycle. The issue is commonly linked to an abnormal temperature detection, suggesting that the heater system is malfunctioning. Key symptoms include the HE error code displayed, the washer stopping mid-cycle, and water not reaching the selected temperature.

Common Symptoms:

  • Error code HE displayed during wash/dry cycle
  • Washer stops mid‑cycle with heating not occurring
  • Water not reaching selected temperature

Possible Causes

  • Heating element malfunction (high)

How to Fix Error HE

DIY Fix Basic checks and reset

  1. Turn off the washer and unplug it for 10–15 minutes to reset control board.
  2. Ensure selected wash cycle uses correct temperature settings.
  3. Run a brief empty cycle to see if the error returns.

Technician Only Inspect and test heating system

  1. Access internal heater assembly and temperature sensor circuits.
  2. Test heating element resistance with multimeter.
  3. Check temperature sensor/thermistor for proper resistance and response.
  4. Inspect wiring harness and connectors for corrosion or damage.
  5. Replace any failed components as needed.

Parts needed: heating element, temperature sensor/thermistor, wiring harness

🛑 When to Call a Pro:
  • After basic user resets and checks if error persists
  • If internal heater components require access beyond user capability

Technical Specifications

wattage 2000W
component Heating Element
resistance 10-30 ohms
part_number DC47-00019A
voltage_rating 120V AC

Common Questions

What does HE error mean on Samsung Washing Machine?

HE error indicates a heating element failure, causing issues like cold wash cycles.

Can I fix Samsung Washing Machine HE error myself?

Yes, you can perform basic checks, reset the machine, and run an empty cycle.

How much does it cost to fix HE error?

Estimated repair costs range from $100 to $300, including parts and labor.

When should I call a technician for HE?

Call a technician if the error persists after user checks or if internal components need expert access.

Sources & References

Data last verified: 2026-01-10

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