Samsung Washing Machine Error E5

⚡ Quick Answer: The Samsung Washing Machine E5 error indicates a malfunction in the heating system, often occurring during wash cycles that require water heating. Sym... ✅ DIY Fixable

What Does Error E5 Mean?

The Samsung Washing Machine E5 error indicates a malfunction in the heating system, often occurring during wash cycles that require water heating. Symptoms include the cycle halting shortly after heating begins and an inability to start the wash. Common causes include a faulty heating element, a malfunctioning temperature sensor, or issues with wiring and the control board.

Common Symptoms:

  • Error appears during wash cycles involving water heating
  • Cycle may halt shortly after heating begins
  • Washer may display E5 and stop operation

Possible Causes

  • Faulty heating element (medium)
  • Temperature sensor malfunction (medium)
  • Loose wiring / control board issue affecting heating circuit (low)

How to Fix Error E5

DIY Fix Basic checks before tech service

  1. Turn off and unplug the washer for safety
  2. Restart the cycle with a cold water setting to see if E5 persists
  3. Ensure the washer is not paused mid‑cycle due to unrelated issues

Technician Only Diagnose and repair heating system components

  1. Verify error using service diagnostics mode if available for model
  2. Inspect heating element for continuity and physical damage with a multimeter
  3. Check temperature sensor resistance and wiring connections
  4. Test or replace defective components (heating element or temperature sensor)
  5. Verify control board connections and operation

Parts needed: Heating element, Temperature sensor, Wiring harness, Control board

🛑 When to Call a Pro:
  • If you are not experienced with electrical diagnostics
  • If heating element or control board replacement is required
  • If the error persists after basic checks

Technical Specifications

wattage N/A
component Door Lock Assembly
resistance 10-20 ohms
part_number DC97-16350A
voltage_rating 120V AC

Common Questions

What does E5 error mean on Samsung Washing Machine?

E5 indicates a heating system malfunction, stopping wash cycles during water heating.

Can I fix Samsung Washing Machine E5 error myself?

Yes, try turning off the washer, restarting with a cold setting, and checking for pauses.

How much does it cost to fix E5 error?

Repair costs range from $100 to $400, depending on parts and service rates.

When should I call a technician for E5?

Call a technician if you're inexperienced with electrical diagnostics or if the error persists after basic checks.

Sources & References

Data last verified: 2026-01-10

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