Samsung Washing Machine Error DE

⚡ Quick Answer: The Samsung Washing Machine DE error code indicates a malfunction in the door lock mechanism. This error typically prevents the washing cycle from sta... ✅ DIY Fixable

What Does Error DE Mean?

The Samsung Washing Machine DE error code indicates a malfunction in the door lock mechanism. This error typically prevents the washing cycle from starting, as the machine fails to recognize that the door is securely closed. Common issues include the door not fully latching, a faulty door latch or lock mechanism, or debris obstructing the door seal. To resolve the issue, ensure the door is closed properly, check for any obstructions, and clean the latch area. If the problem persists, further inspection or replacement of the door lock assembly may be required.

Common Symptoms:

  • Washing cycle won’t start because door is not recognized as closed
  • Door appears closed but washer reports error
  • Washer may not unlock door at end of cycle

Possible Causes

  • Door not fully closed or latched (high)
  • Faulty door latch/lock mechanism or sensor (medium)

How to Fix Error DE

DIY Fix Check and reseat the door

  1. Ensure laundry isn’t caught in the door or seal preventing closure
  2. Open and close the door firmly until it fully engages
  3. Confirm washer recognizes door closed and starts cycle

DIY Fix Inspect the door seal and latch area for debris

  1. Unplug the washer from power
  2. Visually inspect the door seal and latch for lint, coins, or debris
  3. Clean around the latch and seal with a soft cloth
  4. Reconnect power and test operation

Technician Only Test/Replace door lock assembly or sensor

  1. Disconnect power to the washer
  2. Remove front panel or access panel to reach door lock assembly
  3. Test lock and sensor continuity with a multimeter
  4. Replace door lock assembly if faulty

Parts needed: Door lock assembly/latch, Associated wiring harness if damaged

🛑 When to Call a Pro:
  • If door won’t latch despite cleaning and realignment
  • If electrical testing indicates a failed lock/sensor
  • If the washer fails to unlock the door at end of cycle

Technical Specifications

wattage N/A
component Door Lock Assembly
resistance 1-2 ohms
part_number DC97-16940A
voltage_rating 120V AC

Common Questions

What does DE error mean on Samsung Washing Machine?

The DE error indicates a problem with the door lock mechanism, preventing the washer from starting.

Can I fix Samsung Washing Machine DE error myself?

Yes, you can check and reseat the door, and inspect the door seal for debris.

How much does it cost to fix DE error?

Repair costs typically range from $40 to $150 for parts, depending on the model and region.

When should I call a technician for DE?

Call a technician if the door won't latch after cleaning, or if the lock/sensor is confirmed faulty.

Sources & References

Data last verified: 2026-01-10

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