Samsung Washing Machine Error DC

⚡ Quick Answer: The Samsung Washing Machine DC error indicates a problem with the door lock mechanism, preventing the machine from starting. This error can also arise... ✅ DIY Fixable

What Does Error DC Mean?

The Samsung Washing Machine DC error indicates a problem with the door lock mechanism, preventing the machine from starting. This error can also arise due to an unbalanced load, causing the drum to halt. Common symptoms include the machine displaying the DC code, the door not locking, and the laundry cycle being interrupted.

Common Symptoms:

  • Machine stops and displays DC code
  • Door not locking or appearing open
  • Laundry cycle won’t start or continues to halt
  • Load imbalance symptoms (drum unable to spin evenly)

Possible Causes

  • Door not fully closed or locked (high)
  • Unbalanced laundry load (medium)

How to Fix Error DC

DIY Fix Check Door Closure and Load

  1. Ensure the door/lid is fully closed and latched.
  2. Remove any clothing caught in the door seal.
  3. Redistribute the laundry evenly in the drum.
  4. Avoid overloading or washing only one heavy item.
  5. Restart the washing cycle.

Technician Only Inspect Door Lock Mechanism and Balance System

  1. Verify proper operation of the door lock/switch assembly.
  2. Check for worn or damaged door hinges, latch, or sensors.
  3. Inspect shock absorbers and suspension for balance issues if imbalance persists.
  4. Perform diagnostic test mode to verify error triggers.

Parts needed: Door lock/latch assembly, Door switch, Suspension/shock absorbers

🛑 When to Call a Pro:
  • If door lock mechanisms are physically broken or do not engage.
  • Persistent DC code after correcting load distribution and door closure.
  • If technician diagnostics identify internal hardware faults (door lock, sensors).

Next step

Choose the next step for DC

Confirm the diagnosis before ordering. An error code can identify the system involved, but it does not prove that a specific part has failed.

Other parts options

Check related components first; use model search as a fallback.

Possible related component

Door Latch Assembly

Mechanically secures the appliance door and may operate a door-closed safety switch.

$15 - $80 · Medium · 20-60 mins

Check fit & price
Possible related component

Door or Lid Switch

Detects whether the appliance door or lid is safely closed before operation.

$15 - $55 · Medium · 20-45 mins

Check fit & price
Possible related component

Washer Shock Absorber

Dampens tub movement and vibration during high-speed spin cycles.

$25 - $100 · Medium · 45-90 mins

Check fit & price
Model number required

Model-compatible Washing Machine parts

Enter the complete model number to browse compatible replacement parts. This is a model-based parts search, not a diagnosis that a specific component failed.

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Optional routine care

Maintenance supplies

These products support cleaning or routine upkeep. They are separate from the possible repair components above and are not claimed to fix this error code or symptom.

Maintenance supply

Washing Machine Cleaner Tablets

Routine tub-cleaning supplies for residue and odor control. They do not repair a mechanical, drainage, or electronic fault.

View maintenance supply
Maintenance supply

Braided Washer Inlet Hoses

A maintenance replacement option for visibly worn external fill hoses. Verify thread size, length, and hot/cold connection requirements.

View maintenance supply
Maintenance supply

Washer Drain Hose Holder

Helps secure an external drain hose at the standpipe. It does not correct an internal pump or control fault.

View maintenance supply

Affiliate disclosure: As an Amazon Associate I earn from qualifying purchases. Recommendations are based on routine-care relevance, not commission rate.

Technical Specifications

wattage N/A
component Door Lock Assembly
resistance 1-5 ohms
part_number DC97-16350D
voltage_rating 120V AC

Common Questions

What does DC error mean on Samsung Washing Machine?

The DC error indicates a door lock issue or an unbalanced load preventing the machine from starting.

Can I fix Samsung Washing Machine DC error myself?

Yes, check that the door is fully closed and redistribute the laundry evenly in the drum.

How much does it cost to fix DC error?

Repair costs for the DC error range from $100 to $300, depending on the region and model.

When should I call a technician for DC?

Call a technician if the door lock is broken or the DC code persists after checking the load and door.

Sources & References

Data last verified: 2026-07-22

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