Samsung Washing Machine Error AE

⚡ Quick Answer: The Samsung Washing Machine AE error indicates a communication failure between the main control board and the sub control/display PCB. This malfunctio... ✅ DIY Fixable

What Does Error AE Mean?

The Samsung Washing Machine AE error indicates a communication failure between the main control board and the sub control/display PCB. This malfunction often leads to the washer stopping mid-cycle, failing to start, or not responding as expected. A power reset may temporarily alleviate the issue, but persistent AE errors usually point to faulty wiring or defective control boards that require inspection or replacement.

Common Symptoms:

  • Washer stops mid‑cycle with AE displayed
  • Machine does not start or respond normally
  • Error persists after basic restart or power cycle

Possible Causes

  • Loose or faulty wiring/connectors between control boards (main PCB and sub PCB/display) (medium)
  • Defective main control board (PCB) (medium)
  • Defective sub control/display PCB (medium)

How to Fix Error AE

DIY Fix Perform a basic power reset

  1. Unplug the washing machine from power or switch off at the circuit breaker.
  2. Wait at least 5 minutes.
  3. Restore power and attempt to start a wash cycle.

Technician Only Inspect and secure wiring between control boards

  1. Disconnect power to the appliance.
  2. Remove access panels to locate main PCB and sub/control/display PCB.
  3. Check wiring harnesses and ribbon cables for secure seating, damage, or corrosion.
  4. Reconnect or replace any suspect connectors or wiring.
  5. Test machine operation to confirm if AE clears.

Parts needed: Main control board, Sub/display PCB, Wiring harnesses/connectors

Technician Only Replace defective control board

  1. Disconnect all power to the washer.
  2. Diagnose to confirm board failure (main PCB or sub/display PCB).
  3. Remove the faulty board and install the correct replacement part.
  4. Reassemble the appliance and test functionality.

Parts needed: Main control board or sub/display PCB

🛑 When to Call a Pro:
  • After power reset if AE persists
  • If you are not comfortable accessing internal control boards or electrical components
  • When visual inspection shows burnt or damaged boards/components

Technical Specifications

wattage N/A
component Water Level Sensor
resistance 5-15 ohms
part_number DC96-00887A
voltage_rating 120V AC

Common Questions

What does AE error mean on Samsung Washing Machine?

The AE error signifies a communication error between the main and sub control boards, causing the washer to stop or fail to start.

Can I fix Samsung Washing Machine AE error myself?

Yes, you can attempt a power reset by unplugging the machine for at least 5 minutes before restoring power.

How much does it cost to fix AE error?

Repair costs typically range from $50 to $300+, depending on parts and labor.

When should I call a technician for AE?

Call a technician if the AE error persists after a power reset or if you are uncomfortable accessing internal components.

Sources & References

Data last verified: 2026-01-10

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