Samsung Washing Machine Error AE
⚡ Quick Answer: The Samsung Washing Machine AE error indicates a communication failure between the main control board and the sub control/display PCB. This malfunctio... ✅ DIY Fixable
What Does Error AE Mean?
The Samsung Washing Machine AE error indicates a communication failure between the main control board and the sub control/display PCB. This malfunction often leads to the washer stopping mid-cycle, failing to start, or not responding as expected. A power reset may temporarily alleviate the issue, but persistent AE errors usually point to faulty wiring or defective control boards that require inspection or replacement.
Common Symptoms:
- Washer stops mid‑cycle with AE displayed
- Machine does not start or respond normally
- Error persists after basic restart or power cycle
Possible Causes
- Loose or faulty wiring/connectors between control boards (main PCB and sub PCB/display) (medium)
- Defective main control board (PCB) (medium)
- Defective sub control/display PCB (medium)
How to Fix Error AE
DIY Fix Perform a basic power reset
- Unplug the washing machine from power or switch off at the circuit breaker.
- Wait at least 5 minutes.
- Restore power and attempt to start a wash cycle.
Technician Only Inspect and secure wiring between control boards
- Disconnect power to the appliance.
- Remove access panels to locate main PCB and sub/control/display PCB.
- Check wiring harnesses and ribbon cables for secure seating, damage, or corrosion.
- Reconnect or replace any suspect connectors or wiring.
- Test machine operation to confirm if AE clears.
Parts needed: Main control board, Sub/display PCB, Wiring harnesses/connectors
Technician Only Replace defective control board
- Disconnect all power to the washer.
- Diagnose to confirm board failure (main PCB or sub/display PCB).
- Remove the faulty board and install the correct replacement part.
- Reassemble the appliance and test functionality.
Parts needed: Main control board or sub/display PCB
- After power reset if AE persists
- If you are not comfortable accessing internal control boards or electrical components
- When visual inspection shows burnt or damaged boards/components
Next step
Choose the next step for AE
Confirm the diagnosis before ordering. An error code can identify the system involved, but it does not prove that a specific part has failed.
Most relevant component to inspect
Main Control Board
The central brain of the appliance that controls all components, cycles, and timings.
- Typical part-only price
- $120 - $280
- DIY difficulty
- Medium
- Estimated time
- 20-40 mins
Where can I find the model number?
Check the rating label around the door, lid, frame, rear panel, or inside the appliance cabinet. Use the complete model number, including suffixes.
Verify the complete model and part number on the retailer's compatibility page before ordering.
Other parts options
Check related components first; use model search as a fallback.
Wiring Harness
Connects controls, sensors, motors, and other electrical components inside the appliance.
Model-compatible Washing Machine parts
Enter the complete model number to browse compatible replacement parts. This is a model-based parts search, not a diagnosis that a specific component failed.
Affiliate disclosure: As an Amazon Associate I earn from qualifying purchases. We may earn a commission from other qualifying purchases or service requests made through links on this page, at no additional cost to you. Recommendations are based on repair relevance, not commission rate.
Optional routine care
Maintenance supplies
These products support cleaning or routine upkeep. They are separate from the possible repair components above and are not claimed to fix this error code or symptom.
Washing Machine Cleaner Tablets
Routine tub-cleaning supplies for residue and odor control. They do not repair a mechanical, drainage, or electronic fault.
Braided Washer Inlet Hoses
A maintenance replacement option for visibly worn external fill hoses. Verify thread size, length, and hot/cold connection requirements.
Washer Drain Hose Holder
Helps secure an external drain hose at the standpipe. It does not correct an internal pump or control fault.
Affiliate disclosure: As an Amazon Associate I earn from qualifying purchases. Recommendations are based on routine-care relevance, not commission rate.
Technical Specifications
| wattage | N/A |
|---|---|
| component | Water Level Sensor |
| resistance | 5-15 ohms |
| part_number | DC96-00887A |
| voltage_rating | 120V AC |
Common Questions
What does AE error mean on Samsung Washing Machine?
The AE error signifies a communication error between the main and sub control boards, causing the washer to stop or fail to start.
Can I fix Samsung Washing Machine AE error myself?
Yes, you can attempt a power reset by unplugging the machine for at least 5 minutes before restoring power.
How much does it cost to fix AE error?
Repair costs typically range from $50 to $300+, depending on parts and labor.
When should I call a technician for AE?
Call a technician if the AE error persists after a power reset or if you are uncomfortable accessing internal components.
Sources & References
Data last verified: 2026-07-22
User Comments (0)
Share your experience or solution below.
Please login to post a comment.
Be the first to comment!