Samsung Washing Machine Error 5C

⚡ Quick Answer: The Samsung Washing Machine error 5C signals a drainage issue, causing your washer to stop mid-cycle with water remaining in the drum. This is often a... ✅ DIY Fixable

What Does Error 5C Mean?

The Samsung Washing Machine error 5C signals a drainage issue, causing your washer to stop mid-cycle with water remaining in the drum. This is often accompanied by a loud humming sound, indicating that the machine is unable to properly drain water. Common causes include a blocked drain pump filter, a kinked or improperly installed drain hose, or a malfunctioning drain pump.

Common Symptoms:

  • Washer stops mid‑cycle with water still in drum
  • Slow or incomplete drainage at end of cycle
  • Error 5C displayed on control panel

Possible Causes

  • Blocked or clogged drain pump filter (high)
  • Kinked or improperly installed drain hose (high)
  • Drain pump malfunction or blockage by foreign objects (medium)

How to Fix Error 5C

DIY Fix Check and clear drain pump filter

  1. Power off and unplug the washing machine
  2. Open the small front access panel at the bottom
  3. Place a shallow container/towel to catch water
  4. Remove and clean debris from the drain pump filter
  5. Reinstall filter securely and close panel

DIY Fix Inspect and correct drain hose

  1. Ensure the drain hose is not kinked or bent
  2. Check hose height and placement per installation instructions
  3. Disconnect hose if necessary and clear any blockages
  4. Reattach hose securely

Technician Only Inspect/replace drain pump

  1. Disconnect washer from power and water
  2. Access internal drain pump assembly
  3. Test pump operation and check for obstructions
  4. Replace pump if faulty

Parts needed: Drain pump assembly

🛑 When to Call a Pro:
  • If cleaning filter and hose does not resolve the error
  • If the drain pump is suspected to be faulty or inaccessible

Technical Specifications

wattage 50W
component Drain Pump
resistance 10-30 ohms
part_number DC31-00054D
voltage_rating 120V AC

Common Questions

What does 5C error mean on Samsung Washing Machine?

The 5C error indicates a drainage issue, stopping the washer mid-cycle with water still in the drum.

Can I fix Samsung Washing Machine 5C error myself?

Yes, check and clear the drain pump filter and inspect the drain hose for kinks or blockages.

How much does it cost to fix 5C error?

The estimated repair cost ranges from $50 to $150, depending on parts and labor.

When should I call a technician for 5C?

Call a technician if cleaning the filter and hose does not resolve the issue or if the drain pump is suspected to be faulty.

Sources & References

Data last verified: 2026-01-10

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