Samsung Washing Machine Error 5C
⚡ Quick Answer: The Samsung Washing Machine error 5C signals a drainage issue, causing your washer to stop mid-cycle with water remaining in the drum. This is often a... ✅ DIY Fixable
What Does Error 5C Mean?
The Samsung Washing Machine error 5C signals a drainage issue, causing your washer to stop mid-cycle with water remaining in the drum. This is often accompanied by a loud humming sound, indicating that the machine is unable to properly drain water. Common causes include a blocked drain pump filter, a kinked or improperly installed drain hose, or a malfunctioning drain pump.
Common Symptoms:
- Washer stops mid‑cycle with water still in drum
- Slow or incomplete drainage at end of cycle
- Error 5C displayed on control panel
Possible Causes
- Blocked or clogged drain pump filter (high)
- Kinked or improperly installed drain hose (high)
- Drain pump malfunction or blockage by foreign objects (medium)
How to Fix Error 5C
DIY Fix Check and clear drain pump filter
- Power off and unplug the washing machine
- Open the small front access panel at the bottom
- Place a shallow container/towel to catch water
- Remove and clean debris from the drain pump filter
- Reinstall filter securely and close panel
DIY Fix Inspect and correct drain hose
- Ensure the drain hose is not kinked or bent
- Check hose height and placement per installation instructions
- Disconnect hose if necessary and clear any blockages
- Reattach hose securely
Technician Only Inspect/replace drain pump
- Disconnect washer from power and water
- Access internal drain pump assembly
- Test pump operation and check for obstructions
- Replace pump if faulty
Parts needed: Drain pump assembly
- If cleaning filter and hose does not resolve the error
- If the drain pump is suspected to be faulty or inaccessible
Next step
Choose the next step for 5C
Confirm the diagnosis before ordering. An error code can identify the system involved, but it does not prove that a specific part has failed.
Most relevant component to inspect
Drain Pump
Pumps waste water out of the appliance during the drain cycle.
- Typical part-only price
- $35 - $80
- DIY difficulty
- Easy
- Estimated time
- 15-30 mins
Where can I find the model number?
Check the rating label around the door, lid, frame, rear panel, or inside the appliance cabinet. Use the complete model number, including suffixes.
Verify the complete model and part number on the retailer's compatibility page before ordering.
Other parts options
Check related components first; use model search as a fallback.
Model-compatible Washing Machine parts
Enter the complete model number to browse compatible replacement parts. This is a model-based parts search, not a diagnosis that a specific component failed.
Affiliate disclosure: As an Amazon Associate I earn from qualifying purchases. We may earn a commission from other qualifying purchases or service requests made through links on this page, at no additional cost to you. Recommendations are based on repair relevance, not commission rate.
Optional routine care
Maintenance supplies
These products support cleaning or routine upkeep. They are separate from the possible repair components above and are not claimed to fix this error code or symptom.
Washing Machine Cleaner Tablets
Routine tub-cleaning supplies for residue and odor control. They do not repair a mechanical, drainage, or electronic fault.
Braided Washer Inlet Hoses
A maintenance replacement option for visibly worn external fill hoses. Verify thread size, length, and hot/cold connection requirements.
Washer Drain Hose Holder
Helps secure an external drain hose at the standpipe. It does not correct an internal pump or control fault.
Affiliate disclosure: As an Amazon Associate I earn from qualifying purchases. Recommendations are based on routine-care relevance, not commission rate.
Technical Specifications
| wattage | 50W |
|---|---|
| component | Drain Pump |
| resistance | 10-30 ohms |
| part_number | DC31-00054D |
| voltage_rating | 120V AC |
Common Questions
What does 5C error mean on Samsung Washing Machine?
The 5C error indicates a drainage issue, stopping the washer mid-cycle with water still in the drum.
Can I fix Samsung Washing Machine 5C error myself?
Yes, check and clear the drain pump filter and inspect the drain hose for kinks or blockages.
How much does it cost to fix 5C error?
The estimated repair cost ranges from $50 to $150, depending on parts and labor.
When should I call a technician for 5C?
Call a technician if cleaning the filter and hose does not resolve the issue or if the drain pump is suspected to be faulty.
Sources & References
- Samsung UK Support — 5E/5C error troubleshooting (official)
- Samsung Gulf Support — How to fix 5C error (official)
Data last verified: 2026-07-22
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