Neff Washing Machine Error E16

⚡ Quick Answer: The Neff Washing Machine E16 error indicates a malfunction in the door lock mechanism, often causing the door to remain locked or fail to engage prope... ✅ DIY Fixable

What Does Error E16 Mean?

The Neff Washing Machine E16 error indicates a malfunction in the door lock mechanism, often causing the door to remain locked or fail to engage properly. This error typically occurs when the machine detects that the door is not fully closed or securely locked, preventing the washing cycle from starting or continuing. Common symptoms include the door appearing ajar, the door lock indicator showing open, and the washing machine being unresponsive.

Common Symptoms:

  • Washing machine will not start or continue cycle with E16 displayed
  • Door appears ajar or not securely locked
  • Door lock indicator shows open

Possible Causes

  • Door not fully closed or not locked (high)
  • Faulty or worn door lock/latch mechanism (medium)

How to Fix Error E16

DIY Fix Check and secure the door

  1. Ensure the washing machine door is completely closed and latched until you hear a click
  2. Open the door and check for clothing or obstructions in the door seal that may prevent proper closure
  3. Close the door firmly to engage the lock mechanism

DIY Fix Power cycle the machine

  1. Turn off the washing machine and unplug it from the mains
  2. Wait 1–2 minutes
  3. Plug back in and attempt to start a wash cycle after ensuring the door is fully closed

Technician Only Inspect and replace door lock/latch assembly

  1. Disconnect power and access the door lock/latch assembly
  2. Test door lock sensor and actuator for continuity and proper function
  3. Replace faulty door lock or latch mechanism if needed

Parts needed: door lock assembly, door latch/hook

🛑 When to Call a Pro:
  • If the door appears damaged, latch doesn’t engage, or error persists after basic checks
  • If electrical faults or wiring issues suspected

Technical Specifications

wattage 10W
component Door Lock Mechanism
resistance 500-1000 ohms
part_number NEFF 00182250
voltage_rating 230V AC

Common Questions

What does E16 error mean on Neff Washing Machine?

E16 error means the door is not fully closed or locked, causing the washing machine to not start.

Can I fix Neff Washing Machine E16 error myself?

Yes, check if the door is securely closed and power cycle the machine to reset.

How much does it cost to fix E16 error?

$50–$200 depending on the cost of parts and labor in your region.

When should I call a technician for E16?

Call a technician if the door is damaged, the latch doesn't engage, or if the error persists after basic checks.

Sources & References

Data last verified: 2026-04-23

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