Neff Washing Machine Error E16
⚡ Quick Answer: The Neff Washing Machine E16 error indicates a malfunction in the door lock mechanism, often causing the door to remain locked or fail to engage prope... ✅ DIY Fixable
What Does Error E16 Mean?
The Neff Washing Machine E16 error indicates a malfunction in the door lock mechanism, often causing the door to remain locked or fail to engage properly. This error typically occurs when the machine detects that the door is not fully closed or securely locked, preventing the washing cycle from starting or continuing. Common symptoms include the door appearing ajar, the door lock indicator showing open, and the washing machine being unresponsive.
Common Symptoms:
- Washing machine will not start or continue cycle with E16 displayed
- Door appears ajar or not securely locked
- Door lock indicator shows open
Possible Causes
- Door not fully closed or not locked (high)
- Faulty or worn door lock/latch mechanism (medium)
How to Fix Error E16
DIY Fix Check and secure the door
- Ensure the washing machine door is completely closed and latched until you hear a click
- Open the door and check for clothing or obstructions in the door seal that may prevent proper closure
- Close the door firmly to engage the lock mechanism
DIY Fix Power cycle the machine
- Turn off the washing machine and unplug it from the mains
- Wait 1–2 minutes
- Plug back in and attempt to start a wash cycle after ensuring the door is fully closed
Technician Only Inspect and replace door lock/latch assembly
- Disconnect power and access the door lock/latch assembly
- Test door lock sensor and actuator for continuity and proper function
- Replace faulty door lock or latch mechanism if needed
Parts needed: door lock assembly, door latch/hook
- If the door appears damaged, latch doesn’t engage, or error persists after basic checks
- If electrical faults or wiring issues suspected
Next step
Choose the next step for E16
Confirm the diagnosis before ordering. An error code can identify the system involved, but it does not prove that a specific part has failed.
Most relevant component to inspect
Door Lock Assembly
Secures the door shut during operation for safety and signals the control board to run.
- Typical part-only price
- $30 - $75
- DIY difficulty
- Easy
- Estimated time
- 10-20 mins
Where can I find the model number?
Check the rating label around the door, lid, frame, rear panel, or inside the appliance cabinet. Use the complete model number, including suffixes.
Verify the complete model and part number on the retailer's compatibility page before ordering.
Other parts options
Check related components first; use model search as a fallback.
Door Latch Assembly
Mechanically secures the appliance door and may operate a door-closed safety switch.
Model-compatible Washing Machine parts
Enter the complete model number to browse compatible replacement parts. This is a model-based parts search, not a diagnosis that a specific component failed.
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Optional routine care
Maintenance supplies
These products support cleaning or routine upkeep. They are separate from the possible repair components above and are not claimed to fix this error code or symptom.
Washing Machine Cleaner Tablets
Routine tub-cleaning supplies for residue and odor control. They do not repair a mechanical, drainage, or electronic fault.
Braided Washer Inlet Hoses
A maintenance replacement option for visibly worn external fill hoses. Verify thread size, length, and hot/cold connection requirements.
Washer Drain Hose Holder
Helps secure an external drain hose at the standpipe. It does not correct an internal pump or control fault.
Affiliate disclosure: As an Amazon Associate I earn from qualifying purchases. Recommendations are based on routine-care relevance, not commission rate.
Technical Specifications
| wattage | 10W |
|---|---|
| component | Door Lock Mechanism |
| resistance | 500-1000 ohms |
| part_number | NEFF 00182250 |
| voltage_rating | 230V AC |
Common Questions
What does E16 error mean on Neff Washing Machine?
E16 error means the door is not fully closed or locked, causing the washing machine to not start.
Can I fix Neff Washing Machine E16 error myself?
Yes, check if the door is securely closed and power cycle the machine to reset.
How much does it cost to fix E16 error?
$50–$200 depending on the cost of parts and labor in your region.
When should I call a technician for E16?
Call a technician if the door is damaged, the latch doesn't engage, or if the error persists after basic checks.
Sources & References
Data last verified: 2026-07-22
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