KitchenAid Washing Machine Error F21

⚡ Quick Answer: The KitchenAid washing machine error F21 indicates a drain pump issue. This error occurs when the washer fails to drain water within the expected time... ✅ DIY Fixable

What Does Error F21 Mean?

The KitchenAid washing machine error F21 indicates a drain pump issue. This error occurs when the washer fails to drain water within the expected timeframe, often leading to water remaining in the drum. Symptoms include a loud humming sound during the drain cycle, prolonged drain times, or the machine halting mid-cycle. Common causes include a blocked drain path or a failing drain pump assembly.

Common Symptoms:

  • F21 is displayed during or after a wash cycle when the machine attempts to drain water.
  • Water remains in the drum instead of being pumped out properly.
  • Drain cycle takes significantly longer than normal or fails to complete.
  • Washer may stop mid‑cycle and not proceed to spin.

Possible Causes

  • Blocked or partially obstructed drain path (pump filter or drain hose) (medium)
  • Failing or seized drain pump assembly (medium)

How to Fix Error F21

DIY Fix Inspect and clear drain filter and hose

  1. Unplug the washer from power.
  2. Locate the drain pump filter access cover on the lower front of the washer.
  3. Place towels and a shallow pan under the access to catch residual water.
  4. Open the filter cap and remove any lint, debris, coins, or obstructions.
  5. Check the drain hose for kinks or blockages and straighten or flush as needed.
  6. Reassemble and restore power, then run a drain/spin cycle to test.

Technician Only Diagnose and replace faulty drain pump assembly

  1. Verify power is disconnected and remove the washer’s lower front access panel.
  2. Inspect the drain pump impeller for mechanical binding or damage.
  3. Test the pump motor for proper electrical operation with a multimeter.
  4. Replace the entire drain pump assembly if it is seized, noisy, or not moving water effectively.
  5. Reinstall components and run a full cycle to confirm resolution.

Parts needed: Drain pump assembly, Hose clamps or replacement hoses if damaged

🛑 When to Call a Pro:
  • If the error persists after clearing blockages and checking hoses.
  • If water is not draining at all even when manually initiated in a drain/spin cycle.
  • If you are not comfortable accessing pump and internal components safely.

Next step

Choose the next step for F21

Confirm the diagnosis before ordering. An error code can identify the system involved, but it does not prove that a specific part has failed.

Other parts options

Check related components first; use model search as a fallback.

Model number required

Model-compatible Washing Machine parts

Enter the complete model number to browse compatible replacement parts. This is a model-based parts search, not a diagnosis that a specific component failed.

Find a part that fits my model

Affiliate disclosure: As an Amazon Associate I earn from qualifying purchases. We may earn a commission from other qualifying purchases or service requests made through links on this page, at no additional cost to you. Recommendations are based on repair relevance, not commission rate.

Optional routine care

Maintenance supplies

These products support cleaning or routine upkeep. They are separate from the possible repair components above and are not claimed to fix this error code or symptom.

Maintenance supply

Washing Machine Cleaner Tablets

Routine tub-cleaning supplies for residue and odor control. They do not repair a mechanical, drainage, or electronic fault.

View maintenance supply
Maintenance supply

Braided Washer Inlet Hoses

A maintenance replacement option for visibly worn external fill hoses. Verify thread size, length, and hot/cold connection requirements.

View maintenance supply
Maintenance supply

Washer Drain Hose Holder

Helps secure an external drain hose at the standpipe. It does not correct an internal pump or control fault.

View maintenance supply

Affiliate disclosure: As an Amazon Associate I earn from qualifying purchases. Recommendations are based on routine-care relevance, not commission rate.

Technical Specifications

wattage 50W
component Drain Pump
resistance 10-30 ohms
part_number W10730972
voltage_rating 120V AC

Common Questions

What does F21 error mean on KitchenAid washing machine?

F21 error indicates a drain pump issue, often causing water to remain in the drum.

Can I fix KitchenAid washing machine F21 error myself?

Yes, you can check and clear the drain filter and hose as a DIY fix.

How much does it cost to fix F21 error?

Repair costs for the F21 error typically range from $50 to $200, depending on parts and labor.

When should I call a technician for F21?

Call a technician if the error persists after clearing blockages or if you're uncomfortable accessing internal components.

Data last verified: 2026-07-26

User Comments (0)

Share your experience or solution below.

Be the first to comment!

Call Local Repair Provider +1 (888) 217-6318