Samsung Washing Machine: water supply issue

Possible Causes

Water supply valve closed / restricted water supply

How to Identify: Check if the external water taps to the washer are fully open; no water from household water supply to washer.

Part: Inlet water supply valve/faucet

Emergency stop valve (anti-flood safety) activated

How to Identify: No water flow into washer though supply is on; pressing valve tab may release water temporarily.

Part: Emergency stop valve within inlet assembly

Frozen supply hose or external pipework (cold climates)

How to Identify: Outdoor or unheated location; no water until frost thaws.

Part: Supply hose/pipework

Faulty water inlet valve assembly

How to Identify: All external checks OK but machine still won’t fill; error codes related to water fill may appear.

Part: Water inlet valve

Control board or sensor (water level) failure

How to Identify: Error codes appear (e.g., IE, nF and basic checks haven’t resolved water issues.

Part: Control board / water level sensor

DIY Solutions

Ensure water supply is open and adequate

Easy 5–10 minutes

1. Check external water faucets supplying hot and cold water and ensure they are fully open.
2. Run another tap to confirm household supply is active.

Inspect and correct inlet hoses

Easy 10–20 minutes

Tools Needed: Wrench, towel

1. Turn off water supply.
2. Disconnect and inspect inlet hoses for kinks, twists, or damage.
3. Straighten or replace hose if damaged and securely reconnect.
4. Turn water supply back on and test fill.

⚠️ Safety First: Avoid overtightening to prevent thread damage.

Clean inlet filter screens

Moderate 15–30 minutes

Tools Needed: Small brush, Bucket

1. Turn off water supply.
2. Disconnect the inlet hose from washer.
3. Locate inlet filter screens at hose connection.
4. Gently clean debris with brush.
5. Reconnect hose and test water flow.

⚠️ Safety First: Protect surfaces from water spills.

Reset or check emergency stop valve

Moderate 10–15 minutes

Tools Needed: Towel

1. Turn off water supply.
2. Disconnect inlet hose.
3. Press the plastic tab on the emergency valve to release trapped water.
4. Reconnect hose and ensure secure fit.
5. Restore water supply and test.

⚠️ Safety First: Have towel ready for water discharge.

Professional Repairs

Replace water inlet valve assembly

Estimated Cost: $50–$150

Diagnose and replace control board or sensor

Estimated Cost: $150–$350

When to Call a Professional

Water still does not fill after verifying supply, hoses, and filters

Visible leak inside machine or internal component damage

Electronic error codes persist after basic troubleshooting

Preventive Maintenance

• Clean inlet filters: Restricted water flow due to debris
  Frequency: monthly
• Check hoses for kinks/damage: Blockage or flow restriction issues
  Frequency: monthly

Frequently Asked Questions

Why is my Samsung Washing Machine water supply issue?

Common causes include closed water supply valves, restricted water supply, or a faulty water inlet valve assembly.

How do I fix Samsung Washing Machine water supply issue myself?

Check that water supply is open, inspect inlet hoses for damage, and clean inlet filter screens if clogged.

How much does it cost to fix water supply issue?

Professional repairs range from $50–$150 for a water inlet valve replacement to $150–$350 for control board diagnosis and replacement.

When should I call a technician for water supply issue?

If DIY solutions don't resolve the issue, or if you suspect a faulty control board, it's best to consult a technician.

References & Sources

• Samsung support: washing machine does not fill or drain Official

Can I Fix This Myself?

50%

DIY Success Rate Difficulty: DIY

Common Issues Reported by Users

• Clogged pressure sensor hose (1 mentions)
• Faulty pressure switch (1 mentions)

User Suggested Solutions

1. Cleared clog in pressure sensor hose and drained water using filter.

   Success rate: 50.0%

Community Discussions

error 4C, water supply problem

Cleared clog in pressure sensor hose and drained water using filter.

DIY View on Reddit →

Source: Reddit r/appliancerepair