Samsung Washing Machine: out of balance

Professional Repair Guide

What is this symptom?

Is your Samsung washing machine vibrating heavily or making noise? This out-of-balance issue often occurs during spin cycles due to uneven loads or mechanical problems. It can result in your washer stopping mid-spin or displaying imbalance behavior, disrupting your laundry routine.

Urgency: Medium

Important Tips for Samsung Models

  • Samsung washers may require calibration after service repair to ensure balance sensors operate correctly.

Possible Causes

Uneven load distribution

How to Identify: Heavy items bunched to one side, machine shakes mainly during spin and redistributes when opened.

Part: Laundry load

Uneven floor or improper leveling

How to Identify: Machine rocks or vibrates on uneven floor; checking with a level shows imbalance.

Part: Washer feet/leveling support

Worn suspension springs or shock absorbers

How to Identify: Persistent imbalance after fixing load and leveling; visible wear or broken suspension components when inspected.

Part: Suspension springs, shock absorbers

Malfunctioning control board or sensors

How to Identify: Imbalance persists without obvious mechanical cause; may need professional diagnostic.

Part: Control board / balance sensors

DIY Solutions

Redistribute laundry evenly

Easy 2–5 minutes
  1. Pause the cycle and open the washer door.
  2. Rearrange clothes to distribute weight evenly around the drum.
  3. Restart the spin cycle.

Level the washer

Moderate 10–15 minutes
Tools Needed: Spirit level, Wrench or pliers
  1. Place a spirit level on top of the washer to check for level.
  2. Adjust the leveling feet by turning them to raise or lower corners.
  3. Recheck with the level until balanced.
  4. Tighten lock nuts to secure feet.
⚠️ Safety First: Ensure machine is empty and unplugged when adjusting feet.

Inspect suspension components

Advanced 30–60 minutes
Tools Needed: Screwdrivers, Socket set
  1. Unplug machine and move it to access rear panel.
  2. Remove panel and visually inspect suspension springs/shock absorbers.
  3. Replace visibly worn or broken components following model‑specific instructions.
⚠️ Safety First: Disconnect power before opening machine.

Next step

Choose the next step for out of balance

Confirm the diagnosis before ordering. An error code can identify the system involved, but it does not prove that a specific part has failed.

Other parts options

Check related components first; use model search as a fallback.

Possible related component

Main Control Board

The central brain of the appliance that controls all components, cycles, and timings.

$120 - $280 · Medium · 20-40 mins

Check fit & price
Model number required

Model-compatible Washing Machine parts

Enter the complete model number to browse compatible replacement parts. This is a model-based parts search, not a diagnosis that a specific component failed.

Find a part that fits my model

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Optional routine care

Maintenance supplies

These products support cleaning or routine upkeep. They are separate from the possible repair components above and are not claimed to fix this error code or symptom.

Maintenance supply

Washing Machine Cleaner Tablets

Routine tub-cleaning supplies for residue and odor control. They do not repair a mechanical, drainage, or electronic fault.

View maintenance supply
Maintenance supply

Braided Washer Inlet Hoses

A maintenance replacement option for visibly worn external fill hoses. Verify thread size, length, and hot/cold connection requirements.

View maintenance supply
Maintenance supply

Washer Drain Hose Holder

Helps secure an external drain hose at the standpipe. It does not correct an internal pump or control fault.

View maintenance supply

Affiliate disclosure: As an Amazon Associate I earn from qualifying purchases. Recommendations are based on routine-care relevance, not commission rate.

Professional Repairs

Replace suspension springs or shock absorbers

Estimated Cost: $80 - $200

Control board or sensor diagnostics and replacement

Estimated Cost: $150 - $400

When to Call a Professional

Imbalance persists after redistributing load and leveling
Unusual noises suggesting internal component damage
Electronic faults or error codes indicating sensor/control issues

Preventive Maintenance

  • Regularly check and level washer feet: Balance issues due to uneven installation
    Frequency: Monthly
  • Distribute laundry properly each load: Imbalance during spin cycles
    Frequency: Every wash

Frequently Asked Questions

Why is my Samsung Washing Machine out of balance?
Common causes include uneven load distribution, uneven flooring, worn suspension parts, or malfunctioning control boards.
How do I fix Samsung Washing Machine out of balance myself?
Redistribute clothes evenly, level the washer, or inspect suspension components for wear.
How much does it cost to fix out of balance?
Professional repairs for suspension parts range from $80 to $200, while control board diagnostics can cost $150 to $400.
When should I call a technician for out of balance?
Call a technician if DIY fixes don't work or if you suspect serious mechanical issues.

References & Sources

Community Analytical Insights

Guidance from available sources; statistical claims are shown only for samples of at least 10 discussions

Common Issues Reported by Users

  • Uneven load distribution in the drum
  • Worn or damaged suspension springs
  • Faulty or malfunctioning control board

User Suggested Solutions

  1. Redistribute the load evenly in the drum. Open the door and rearrange the clothes to ensure they are spread out evenly. Run a spin cycle to check for balance.

  2. Inspect and replace worn suspension springs. Unplug the washer, remove the top panel, and check the springs for wear. Replace if necessary.

  3. Check and replace the control board if malfunctioning. This requires accessing the control panel and may involve soldering new components. If you are not experienced, consider professional help.

Limited-source guidance; percentages and success-rate claims are not shown
View Sources

Data compiled from real discussions on r/appliancerepair and r/Appliances:

  1. Samsung Top Load Washer Out of Balance-UR/UB Not your usual ...

Community Discussions

Out of balance, UR/UB error codes

Drilling holes in the balance ring and refilling it worked for some users.

Source: Reddit r/appliancerepair

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