Miele Washing Machine: rubbing noise

Professional Repair Guide

What is this symptom?

If you hear a rubbing or scraping noise from your Miele washing machine during drum rotation, especially when it spins under load or empties, it may indicate issues with moving parts. This sound can arise from the drum contacting the door seal, foreign objects trapped between the drum and tub, or an unbalanced load. Understanding these potential causes can help you address the problem effectively.

Urgency: Medium

Possible Causes

Drum contacting door seal/gasket

How to Identify: Noise coincides with drum rotation and feels like scraping at drum edge; inspection shows drum edge touching the rubber door seal when turning by hand.

Part: Door seal/gasket and drum outer tub

Foreign object between drum and tub or inside drum gasket

How to Identify: Irregular rubbing/grinding noise that may change with load; visual inspection after removing gasket or turning drum by hand reveals debris.

Part: Space between inner drum and outer tub, gasket area

Unbalanced load or overloaded wash

How to Identify: Noise occurs only with certain loads, stops when redistributing or reducing laundry; typical in spin cycle.

Part: Drum load distribution

Preventive Maintenance

Regularly check and clean drum gasket area: Debris build-up that can cause rubbing noises
Frequency: monthly
Ensure balanced loads each wash: Unbalanced operation noise and wear on bearings
Frequency: Every wash

Frequently Asked Questions

Why is my Miele Washing Machine rubbing noise?

Common causes include drum contact with the door seal, foreign objects trapped, or an unbalanced load.

How do I fix Miele Washing Machine rubbing noise myself?

Currently, there are no DIY solutions recommended for this issue.

How much does it cost to fix rubbing noise?

Professional repair costs can vary; contact a technician for an estimate based on diagnosis.

When should I call a technician for rubbing noise?

If the noise persists despite checking for unbalanced loads or foreign objects, it's time to call a technician.

References & Sources

Miele support - Rubbing noises when drum rotates Official
Miele drum rubbing door seal forum discussion Community
General washing machine noise causes and fixes Community

Community Analytical Insights

Analysis based on real user discussions from appliance repair communities

Can I Fix This Myself?

65%

DIY Success Rate Difficulty: Either

Common Issues Reported by Users

Foreign object trapped in the drum or door seal
Worn or damaged drum bearings
Misaligned or damaged drum support

User Suggested Solutions

Inspect the drum and door seal for any foreign objects. Remove any debris found. Check the drum's rotation to see if the noise persists.
Check the drum bearings by manually rotating the drum. If you notice excessive play or grinding noise, replace the bearings. This may require disassembly of the machine.
Inspect the drum support for any signs of misalignment or damage. Adjust or replace the support as necessary to ensure proper drum alignment.