Lg Washing Machine: not draining, shaking, making noise, stuck during spin cycle, damaged rubber seal

Professional Repair Guide

What is this symptom?

Is your LG washing machine not draining, shaking excessively, making noise, or getting stuck during the spin cycle? Additionally, check for a damaged rubber door seal. These issues can stem from common causes such as a clogged drain pump filter or an unlevel machine, leading to frustrating laundry days.

Urgency: Medium

Important Tips for Lg Models

  • LG official guidance links shaking during spin specifically to floor and leveling issues and suggests specific adjustments.
  • LG front‑load washers use specific door boot gasket part numbers like ADX75731702 for replacement. (LG AU

Possible Causes

Clogged drain pump filter or drain hose

How to Identify: Water remains in drum after cycle, machine displays drain error or won’t advance from spin; visible debris in filter or hose

Part: Drain pump filter, drain hose

Unleveled machine or unstable floor

How to Identify: Machine shakes significantly during spin and may stop mid‑cycle; adjusting feet reduces vibration

Part: Machine feet/levelers

Foreign objects lodged in drum or pump

How to Identify: Unusual noise (coins, metal, vibration, poor draining

Part: Drain pump or drum interior

Faulty drain pump motor

How to Identify: No water evacuation despite clear hose and filter, humming noise from pump area

Part: Drain pump motor

Damaged or worn door rubber seal

How to Identify: Visible tear/crack in seal, water leaking around door, mold buildup, odor

Part: Door boot gasket/rubber seal

DIY Solutions

Clean drain pump filter and hose

Moderate 20–40 minutes
Tools Needed: screwdriver, bucket, gloves
  1. Turn off power and unplug machine
  2. Open access panel at bottom front and locate drain pump filter
  3. Place bucket and slowly unscrew filter cap to drain water
  4. Remove debris from filter and inspect for blockage
  5. Check and flush drain hose for blockages
  6. Reassemble filter and test operation
⚠️ Safety First: Always disconnect power before working on machine

Level the washing machine

Easy 10–15 minutes
Tools Needed: wrench/adjustable pliers
  1. Ensure machine is empty
  2. Use a wrench to adjust leveling feet until machine is stable and not rocking
  3. Check with a level tool if available
  4. Test spin cycle to confirm reduced vibration
⚠️ Safety First: Do not lift machine alone; get help

Remove foreign objects from drum and drain

Moderate 15–30 minutes
Tools Needed: flashlight, needle‑nose pliers
  1. Inspect drum interior for small items
  2. Check around agitator or drum grooves
  3. Remove small blockages
  4. Clean drain pump filter as above
⚠️ Safety First: Disconnect power first

Inspect and replace damaged rubber door seal

Advanced 60–120 minutes
Tools Needed: screwdrivers, pliers, replacement seal
  1. Unplug machine and open door
  2. Remove retaining clamp or screws for old seal
  3. Carefully pull out old damaged seal
  4. Clean area and seat new gasket evenly
  5. Secure with retaining band/clamps and reassemble
  6. Test for leaks
⚠️ Safety First: Disconnect power and water before starting

Professional Repairs

Drain pump replacement

Estimated Cost: $80–$200 for pump + service

Professional door seal service or replacement

Estimated Cost: $150–$300

When to Call a Professional

Water leaking persistently after DIY seal fix
Drain error persists after cleaning filter and hose
Unusual loud noises indicating internal motor or suspension issues

Preventive Maintenance

  • Clean drain filter: Clogs causing no drain
    Frequency: monthly
  • Check and adjust machine level: Excessive vibration and noise
    Frequency: every 6 months
  • Clean door seal folds: Mold and seal deterioration
    Frequency: monthly

Frequently Asked Questions

Why is my LG Washing Machine not draining, shaking, making noise, stuck during spin cycle, damaged rubber seal?
Common causes include a clogged drain pump filter, an unlevel machine, and a damaged rubber seal.
How do I fix LG Washing Machine not draining, shaking, making noise, stuck during spin cycle, damaged rubber seal myself?
You can clean the drain pump filter, level the machine, and inspect for foreign objects or replace the rubber seal.
How much does it cost to fix not draining, shaking, making noise, stuck during spin cycle, damaged rubber seal?
Professional repairs range from $80–$200 for a drain pump and $150–$300 for door seal replacement.
When should I call a technician for not draining, shaking, making noise, stuck during spin cycle, damaged rubber seal?
Consider calling a technician if DIY fixes don't resolve the issue or if the damage appears extensive.

References & Sources

Community Analytical Insights

Analysis based on real user discussions from appliance repair communities

Can I Fix This Myself?

75%
DIY Success Rate Difficulty: Either

Common Issues Reported by Users

  • Clogged drain hose or pump filter
  • Worn out or damaged suspension springs
  • Damaged or twisted rubber seal (boot gasket)

User Suggested Solutions

  1. Check and clear the drain hose and pump filter. Disconnect the washer, remove the drain hose, and inspect for clogs. Clean the pump filter located at the bottom front of the machine.

  2. Inspect and replace the suspension springs if they are worn out. Open the washer cabinet, locate the springs, and replace them with new ones if they appear damaged.

  3. Replace the damaged rubber seal (boot gasket). Remove the front panel, detach the old seal, and install a new one ensuring it is seated properly to prevent leaks.

Analysis based on 1 community discussions
View Sources

Data compiled from real discussions on r/appliancerepair and r/Appliances:

  1. LG Front Loading Washer WM3270CW from 2018- Time to repair o...

Community Discussions

didn't drain very well on larger loads, shaking, loud noise, stuck at 40 minute mark, rubber seal twisted with holes

Possible broken spring or warped drum; repair options include refitting springs and replacing the boot gasket.

Pro needed View on Reddit →

Source: Reddit r/appliancerepair

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