LG Washing Machine: not draining, shaking, making noise, stuck during spin cycle, damaged rubber seal
What is this symptom?
Is your LG washing machine not draining, shaking excessively, making noise, or getting stuck during the spin cycle? Additionally, check for a damaged rubber door seal. These issues can stem from common causes such as a clogged drain pump filter or an unlevel machine, leading to frustrating laundry days.
Important Tips for LG Models
- LG official guidance links shaking during spin specifically to floor and leveling issues and suggests specific adjustments.
- LG front‑load washers use specific door boot gasket part numbers like ADX75731702 for replacement. (LG AU
Possible Causes
Clogged drain pump filter or drain hose
How to Identify: Water remains in drum after cycle, machine displays drain error or won’t advance from spin; visible debris in filter or hose
Part: Drain pump filter, drain hose
Unleveled machine or unstable floor
How to Identify: Machine shakes significantly during spin and may stop mid‑cycle; adjusting feet reduces vibration
Part: Machine feet/levelers
Foreign objects lodged in drum or pump
How to Identify: Unusual noise (coins, metal, vibration, poor draining
Part: Drain pump or drum interior
Faulty drain pump motor
How to Identify: No water evacuation despite clear hose and filter, humming noise from pump area
Part: Drain pump motor
Damaged or worn door rubber seal
How to Identify: Visible tear/crack in seal, water leaking around door, mold buildup, odor
Part: Door boot gasket/rubber seal
DIY Solutions
Clean drain pump filter and hose
- Turn off power and unplug machine
- Open access panel at bottom front and locate drain pump filter
- Place bucket and slowly unscrew filter cap to drain water
- Remove debris from filter and inspect for blockage
- Check and flush drain hose for blockages
- Reassemble filter and test operation
Level the washing machine
- Ensure machine is empty
- Use a wrench to adjust leveling feet until machine is stable and not rocking
- Check with a level tool if available
- Test spin cycle to confirm reduced vibration
Remove foreign objects from drum and drain
- Inspect drum interior for small items
- Check around agitator or drum grooves
- Remove small blockages
- Clean drain pump filter as above
Inspect and replace damaged rubber door seal
- Unplug machine and open door
- Remove retaining clamp or screws for old seal
- Carefully pull out old damaged seal
- Clean area and seat new gasket evenly
- Secure with retaining band/clamps and reassemble
- Test for leaks
Next step
Choose the next step for not draining, shaking, making noise, stuck during spin cycle, damaged rubber seal
Confirm the diagnosis before ordering. An error code can identify the system involved, but it does not prove that a specific part has failed.
Most relevant component to inspect
Drain Hose
Carries waste water from the drain pump to your home's standpipe or sink drain.
- Typical part-only price
- $15 - $30
- DIY difficulty
- Easy
- Estimated time
- 15-30 mins
Where can I find the model number?
Check the rating label around the door, lid, frame, rear panel, or inside the appliance cabinet. Use the complete model number, including suffixes.
Verify the complete model and part number on the retailer's compatibility page before ordering.
Other parts options
Check related components first; use model search as a fallback.
Drain Pump
Pumps waste water out of the appliance during the drain cycle.
Model-compatible Washing Machine parts
Enter the complete model number to browse compatible replacement parts. This is a model-based parts search, not a diagnosis that a specific component failed.
Affiliate disclosure: As an Amazon Associate I earn from qualifying purchases. We may earn a commission from other qualifying purchases or service requests made through links on this page, at no additional cost to you. Recommendations are based on repair relevance, not commission rate.
Optional routine care
Maintenance supplies
These products support cleaning or routine upkeep. They are separate from the possible repair components above and are not claimed to fix this error code or symptom.
Washing Machine Cleaner Tablets
Routine tub-cleaning supplies for residue and odor control. They do not repair a mechanical, drainage, or electronic fault.
Braided Washer Inlet Hoses
A maintenance replacement option for visibly worn external fill hoses. Verify thread size, length, and hot/cold connection requirements.
Washer Drain Hose Holder
Helps secure an external drain hose at the standpipe. It does not correct an internal pump or control fault.
Affiliate disclosure: As an Amazon Associate I earn from qualifying purchases. Recommendations are based on routine-care relevance, not commission rate.
Professional Repairs
Drain pump replacement
Professional door seal service or replacement
When to Call a Professional
Preventive Maintenance
-
Clean drain filter: Clogs causing no drain
Frequency: monthly -
Check and adjust machine level: Excessive vibration and noise
Frequency: every 6 months -
Clean door seal folds: Mold and seal deterioration
Frequency: monthly
Frequently Asked Questions
Why is my LG Washing Machine not draining, shaking, making noise, stuck during spin cycle, damaged rubber seal?
How do I fix LG Washing Machine not draining, shaking, making noise, stuck during spin cycle, damaged rubber seal myself?
How much does it cost to fix not draining, shaking, making noise, stuck during spin cycle, damaged rubber seal?
When should I call a technician for not draining, shaking, making noise, stuck during spin cycle, damaged rubber seal?
References & Sources
Community Analytical Insights
Guidance from available sources; statistical claims are shown only for samples of at least 10 discussions
Common Issues Reported by Users
- Clogged drain hose or pump filter
- Worn out or damaged suspension springs
- Damaged or twisted rubber seal (boot gasket)
User Suggested Solutions
-
Check and clear the drain hose and pump filter. Disconnect the washer, remove the drain hose, and inspect for clogs. Clean the pump filter located at the bottom front of the machine.
-
Inspect and replace the suspension springs if they are worn out. Open the washer cabinet, locate the springs, and replace them with new ones if they appear damaged.
-
Replace the damaged rubber seal (boot gasket). Remove the front panel, detach the old seal, and install a new one ensuring it is seated properly to prevent leaks.
Limited-source guidance; percentages and success-rate claims are not shown
View
Sources
Data compiled from real discussions on r/appliancerepair and r/Appliances:
Community Discussions
didn't drain very well on larger loads, shaking, loud noise, stuck at 40 minute mark, rubber seal twisted with holes
Possible broken spring or warped drum; repair options include refitting springs and replacing the boot gasket.
Source: Reddit r/appliancerepair
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