Lg Washing Machine: load balancing error

Professional Repair Guide

What is this symptom?

Experiencing an LG Washing Machine load balancing error? This occurs when the UE code is displayed, causing the washer to stop mid-cycle, shake excessively, or fail to spin due to an unbalanced load inside the drum. Understanding the causes can help you resolve the issue effectively.

Urgency: Medium

Important Tips for Lg Models

  • UE error code specifically indicates unbalanced load; models display UE or uE codes per LG documentation
  • Some LG models may use Ub as alternate code for unbalanced load

Possible Causes

Unevenly distributed load inside the drum

How to Identify: Error appears during spin cycle, clothes clumped to one side, machine shakes/rocks

Part: Drum contents/Load distribution

Washer not level on floor

How to Identify: Washer rocks when pushed, bubbles off‑center on level tool

Part: Leveling feet

Worn or damaged suspension/shock absorbers

How to Identify: Persistent UE error even with balanced load, excessive vibration or banging during spin

Part: Suspension rods or shock absorbers

Faulty load or hall sensor

How to Identify: Error persists after load redistribution and leveling; sensor tests may show faults

Part: Load sensor/Hall sensor

DIY Solutions

Redistribute Clothes in Drum

Easy 2–5 minutes
  1. Pause washer and open door.
  2. Rearrange laundry so heavy and light items are evenly spread around drum.
  3. Close door and restart cycle.
⚠️ Safety First: Do not open door mid‑cycle if water is present unless model allows it safely.

Adjust Load Size

Easy 2–5 minutes
  1. Remove some items if overloaded or add lightweight items if underloaded.
  2. Ensure total load is within recommended capacity.
  3. Restart wash cycle.

Level the Washer

Moderate 10–20 minutes
Tools Needed: bubble level, wrench or pliers
  1. Place level on top of washer front‑to‑back and side‑to‑side.
  2. Adjust feet by turning until bubble is centered.
  3. Tighten locking nuts to secure feet.
  4. Test with a short spin cycle to confirm stability.
⚠️ Safety First: Unplug power before pulling machine out to adjust.

Professional Repairs

Replace Suspension or Shock Absorbers

Estimated Cost: $50–$200

Replace Load/Hall Sensor

Estimated Cost: $30–$150

Inspect and Repair Drum Bearings or Rotor Components

Estimated Cost: $150–$400

When to Call a Professional

UE error persists after multiple load redistributions and leveling adjustments
Loud banging or grinding noises during operation
Visible leaks, smoke, or clear mechanical failure signs
Electrical or sensor diagnostics required

Preventive Maintenance

  • Check and adjust washer level: Load imbalance and UE errors
    Frequency: monthly
  • Mix heavy and light clothes evenly: Uneven load distribution
    Frequency: Each wash

Frequently Asked Questions

Why is my LG Washing Machine load balancing error?
The load may be unevenly distributed, the washer might not be level, or components like shock absorbers could be worn.
How do I fix LG Washing Machine load balancing error myself?
Redistribute clothes, adjust load size, or level the washer to resolve the error.
How much does it cost to fix load balancing error?
Professional repairs can range from $30 to $400, depending on the issue.
When should I call a technician for load balancing error?
If DIY solutions fail or if components like the suspension or load sensor need replacement, contact a technician.

References & Sources

Community Analytical Insights

Analysis based on real user discussions from appliance repair communities

Can I Fix This Myself?

70%
DIY Success Rate Difficulty: Either

Common Issues Reported by Users

  • Unbalanced load due to uneven distribution of clothes
  • Worn or damaged suspension rods or shock absorbers
  • Faulty load sensor or control board malfunction

User Suggested Solutions

  1. Redistribute the load: Open the washing machine, rearrange the clothes to ensure an even distribution, and try running the cycle again.

  2. Inspect and replace worn suspension rods or shock absorbers: Unplug the machine, remove the top or front panel, and check the suspension components for wear. Replace if necessary.

  3. Test and replace the load sensor or control board: Use a multimeter to test the load sensor for continuity. If faulty, replace it. If the control board is malfunctioning, consider professional help.

Analysis based on 1 community discussions
View Sources

Data compiled from real discussions on r/appliancerepair and r/Appliances:

  1. Which washers should I avoid for being unreliable due to loa...

Community Discussions

load-balancing error

Adding more clothes to balance the load can resolve the issue.

DIY View on Reddit →

Source: Reddit r/appliancerepair

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