Lg Refrigerator: not releasing ice

Professional Repair Guide

What is this symptom?

Is your LG refrigerator not releasing ice? This common issue may arise if the ice maker is turned off, the freezer temperature is too warm, or thereâ€™s a problem with the water supply. If ice production has stopped or ice is jammed in the chute, follow our guide to troubleshoot effectively.

Urgency: Medium

Important Tips for Lg Models

LG support specifically notes water supply issues, ice maker off, or insufficient freezer temperature as key causes for ice maker not making or dispensing ice.

Possible Causes

Ice maker turned off or in standby mode

How to Identify: Check the ice maker on/off switch or settings; if off, no ice will be released.

Part: Ice maker motor/switch

Freezer too warm to freeze/discharge ice

How to Identify: If freezer temperature is not cold enough, ice may not fully form or release.

Part: Freezer thermostat/temperature control

Water supply interruption or valve issue

How to Identify: No water supply means no ice; check water line connections and inlet valve.

Part: Water inlet valve/water line

DIY Solutions

Ensure ice maker and freezer are correctly configured

Easy 5-10 minutes

Verify the ice maker is switched on (check control panel or on/off arm).
Set freezer temperature colder if currently set too high.
Check that the water supply line is connected and open.

⚠️ Safety First: Avoid forced temperature changes that could cause frost buildup

Clear ice jams in the ice chute and bin

Moderate 10-20 minutes

Tools Needed: Gloves, Ice pick/plastic tool

Remove ice bin and check for clumped ice or jams.
Gently break up large ice clumps with a plastic tool (avoid damaging components).
Reinstall bin and test ice dispensing.

⚠️ Safety First: Do not use sharp metal tools inside freezer

Professional Repairs

Replace faulty water inlet valve

Estimated Cost: $50 - $120

Ice maker assembly replacement

Estimated Cost: $100 - $250

When to Call a Professional

Water supply line or valve issues that cannot be resolved by checking connections

Persistent ice jams that donâ€™t respond to safe manual clearing

Ice maker electrical/mechanical faults indicated by no motor activity

Preventive Maintenance

Check and clean ice maker and bin regularly: Ice jams and sensor issues
Frequency: monthly
Ensure proper freezer temperature: Poor ice formation and non-release
Frequency: ongoing

Frequently Asked Questions

Why is my LG Refrigerator not releasing ice?

Common causes include the ice maker being turned off, the freezer being too warm, or water supply interruptions.

How do I fix LG Refrigerator not releasing ice myself?

Ensure the ice maker is on, set the freezer temperature colder, and check for ice jams in the chute.

How much does it cost to fix not releasing ice?

Professional repairs range from $50 to $250, depending on whether you need a water inlet valve or ice maker assembly replaced.

When should I call a technician for not releasing ice?

If DIY solutions donâ€™t resolve the issue or if the problem seems complex, it's best to consult a professional.

References & Sources

LG Refrigerator â€“ Why is My Refrigerator Not Making Ice? Official

Community Analytical Insights

Analysis based on real user discussions from appliance repair communities

Can I Fix This Myself?

75%

DIY Success Rate Difficulty: Either

Common Issues Reported by Users

Freezer temperature is too high, preventing ice from being released.
Ice jam or blockage in the ice maker or ice chute.
Faulty ice maker assembly or motor malfunction.

User Suggested Solutions

Check and adjust the freezer temperature. Ensure it's set to 0°F (-18°C) or lower. Allow the freezer to stabilize for 24 hours and test the ice release.
Inspect the ice maker and ice chute for any ice blockages. Remove any visible ice jams and clean the chute to ensure proper ice flow.
Test the ice maker assembly and motor for functionality. If defective, replace the ice maker assembly following the manufacturer's instructions.

Analysis based on 1 community discussions
View Sources

Data compiled from real discussions on r/appliancerepair and r/Appliances:

LG LFXS26596S Ice Maker making ice, but not releasing ice

Community Discussions

Ice maker making ice, but not releasing ice

The ice makers were not releasing ice due to the freezer not being cold enough; manually pressing the reset button was a temporary solution.