LG Refrigerator: not producing ice
What is this symptom?
Is your LG refrigerator not producing ice? This common issue can stem from the ice maker being turned off, water supply problems, or a clogged water filter. Even if the ice maker appears to be functioning, it may not produce ice due to these underlying causes. Understanding these factors can help you troubleshoot effectively.
Important Tips for LG Models
- LG ice makers often include a dedicated test/reset button and require freezer temperature below -4°F for proper ice production.
Possible Causes
Ice maker turned off or incorrectly set
How to Identify: Ice maker on/off switch is in 'off' position, or 'ICE ON' indicator not illuminated on control panel.
Part: Ice maker power switch / control panel setting
Water supply issues (line blockage/kink, low pressure, frozen line)
How to Identify: No water enters ice maker; kinked or frozen water line visible; low household water pressure; no water dispensed to ice maker.
Part: Water supply line / fill tube
Clogged/old water filter restricting flow
How to Identify: Filter overdue for replacement, water flow reduced, filter indicator on control panel showing replacement needed.
Part: Water filter
DIY Solutions
Ensure ice maker is enabled and correctly set
- Locate the ice maker power switch (often on left of ice maker) or control panel setting.
- Ensure ice maker is turned to 'ON' or 'ICE ON' is illuminated.
- Allow 24 hours for ice production to resume if just turned on.
Adjust freezer temperature to optimal range
- Check freezer temperature setting on control panel.
- Set freezer to -4°F or colder for optimal ice production.
- Wait up to 24 hours for normal ice production to resume.
Check and clear water line blockages
- Inspect water supply line behind refrigerator for kinks or twists.
- If line is frozen, gently warm with a hairdryer on low setting until thawed.
- Ensure water line is correctly connected and unobstructed.
Replace water filter if clogged
- Locate water filter inside fridge compartment.
- Remove and replace with manufacturer-recommended filter.
- Run water dispenser to flush new filter, then wait for ice production.
Next step
Choose the next step for not producing ice
Confirm the diagnosis before ordering. An error code can identify the system involved, but it does not prove that a specific part has failed.
Most relevant component to inspect
Ice Maker Assembly
Automatically freezes and dispenses ice cubes inside the freezer compartment.
- Typical part-only price
- $75 - $160
- DIY difficulty
- Medium
- Estimated time
- 20-30 mins
Where can I find the model number?
Check the rating label around the door, lid, frame, rear panel, or inside the appliance cabinet. Use the complete model number, including suffixes.
Verify the complete model and part number on the retailer's compatibility page before ordering.
Other parts options
Check related components first; use model search as a fallback.
Water Filter
Filters out impurities, sediment, and chlorine taste from your drinking water and ice.
Model-compatible Refrigerator parts
Enter the complete model number to browse compatible replacement parts. This is a model-based parts search, not a diagnosis that a specific component failed.
Affiliate disclosure: As an Amazon Associate I earn from qualifying purchases. We may earn a commission from other qualifying purchases or service requests made through links on this page, at no additional cost to you. Recommendations are based on repair relevance, not commission rate.
Optional routine care
Maintenance supplies
These products support cleaning or routine upkeep. They are separate from the possible repair components above and are not claimed to fix this error code or symptom.
Refrigerator Condenser Coil Brush
For routine cleaning of accessible condenser areas where the manufacturer permits it. It does not repair a sealed-system or compressor fault.
Model-Compatible Refrigerator Water Filter
A routine replacement item on models with a water filter. Match the complete appliance model and existing filter number before ordering.
Compatibility check required: use the complete appliance model and compare the existing filter, bag, or specification before ordering.
Affiliate disclosure: As an Amazon Associate I earn from qualifying purchases. Recommendations are based on routine-care relevance, not commission rate.
Professional Repairs
Replace faulty water inlet valve
Replace ice maker assembly
When to Call a Professional
Preventive Maintenance
-
Replace water filter: Clogged water filter restricting water flow to ice maker
Frequency: every 6 months -
Verify freezer temperature regularly: Ice production issues due to warm freezer
Frequency: monthly
Frequently Asked Questions
Why is my LG Refrigerator not producing ice?
How do I fix LG Refrigerator not producing ice myself?
How much does it cost to fix not producing ice?
When should I call a technician for not producing ice?
References & Sources
Community Analytical Insights
Guidance from available sources; statistical claims are shown only for samples of at least 10 discussions
Common Issues Reported by Users
- Water inlet valve issue (1 mentions)
- Temperature settings too high (1 mentions)
User Suggested Solutions
-
Check the temperature in the freezer and locate the reset button on the ice maker.
-
Replace the ice maker yourself using a cheaper part found online.
-
Turn on the ice maker and wait overnight for it to produce ice.
Limited-source guidance; percentages and success-rate claims are not shown
View
Sources
Data compiled from real discussions on r/appliancerepair and r/Appliances:
Community Discussions
in door ice maker not working
Check the temperature in the freezer and locate the reset button on the ice maker.
ice maker is broken
Replace the ice maker yourself using a cheaper part found online.
in door ice maker not working
The in door ice maker started producing a small amount of ice after being turned on overnight.
Source: Reddit r/appliancerepair
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