Lg Refrigerator: not making ice

Professional Repair Guide

What is this symptom?

Is your LG refrigerator not making ice? If the ice maker is silent and the ice bucket is empty for over 24 hours, it could be due to common issues like the ice maker being switched off, a warm freezer temperature, or a clogged water filter. Understanding these problems can help you troubleshoot effectively.

Urgency: Medium

Important Tips for Lg Models

  • LG ice makers may have a dedicated Ice On/Ice Off or Lock feature that can disable ice production if engaged.

Possible Causes

Ice maker switched off

How to Identify: Ice maker’s ‘Ice On’ indicator not illuminated; manual or digital switch is off.

Part: Ice maker power switch/setting

Freezer temperature too warm

How to Identify: Freezer temperature above recommended range; measured with a thermometer or observed ice production slowing or stopping.

Part: Freezer thermostat/temperature control

Clogged or old water filter restricting flow

How to Identify: Weak water dispenser flow, indicators showing filter replacement due, reduced water reaching ice maker.

Part: Water filter

Frozen or blocked water supply line

How to Identify: Feeling hard or frozen spots on water line, no water flow to ice maker; may be ice blockage between supply and ice maker fill tube.

Part: Water supply line

Faulty water inlet valve

How to Identify: No water entering ice maker despite open supply line; testing for continuity with multimeter shows failure.

Part: Water inlet valve

Ice maker assembly malfunction

How to Identify: No motor movement during test mode, visible mechanical damage, or failure of eject cycle.

Part: Ice maker assembly (motor/controls)

DIY Solutions

Verify and Turn On Ice Maker

Easy 5 minutes
  1. Open freezer and locate Ice On/Ice Off switch.
  2. Turn ice maker on by holding the Ice On button until indicator illuminates.
  3. Wait up to 24 hours for ice production to resume if recently turned on.

Check and Adjust Freezer Temperature

Easy 10 minutes
Tools Needed: Freezer thermometer (optional)
  1. Measure freezer internal temperature with thermometer.
  2. Set freezer temperature to approx. -4°F or lower if warmer.
  3. Allow 24 hours for temperature stabilization and check ice production.

Replace Water Filter

Easy 10 minutes
  1. Locate water filter in refrigerator compartment.
  2. Turn old filter counterclockwise to remove.
  3. Insert new LG-compatible filter and lock into place.
  4. Flush several gallons of water to clear air and debris.

Thaw Frozen Water Line

Moderate 30–60 minutes
Tools Needed: Hairdryer or warm cloth, towels
  1. Unplug refrigerator or turn off water supply.
  2. Gently apply low-heat from hairdryer along water line to melt ice.
  3. Ensure melted water is contained with towels.
  4. Restore power and water supply and test ice maker.
⚠️ Safety First: Avoid excessive heat that could damage tubing

Professional Repairs

Replace Water Inlet Valve

Estimated Cost: $50 - $150

Replace Ice Maker Assembly

Estimated Cost: $100 - $300

When to Call a Professional

Ice maker does not operate after all DIY steps are attempted
Unusual noises or signs of electrical or component failure
Water leaks during ice maker operation

Preventive Maintenance

  • Replace water filter regularly: Clogged filter restricting water flow and ice production
    Frequency: every 6 months
  • Monitor freezer temperature: Warm freezer conditions that inhibit ice production
    Frequency: weekly checks

Frequently Asked Questions

Why is my LG Refrigerator not making ice?
Common causes include the ice maker being off, a warm freezer, or a clogged water filter.
How do I fix LG Refrigerator not making ice myself?
Check if the ice maker is on, adjust freezer temperature, and replace the water filter.
How much does it cost to fix not making ice?
Professional repair costs range from $50 to $300 depending on the issue.
When should I call a technician for not making ice?
If DIY solutions fail or if you suspect a faulty water inlet valve or ice maker assembly.

References & Sources

Community Analytical Insights

Analysis based on real user discussions from appliance repair communities

Common Issues Reported by Users

  • Ice maker failure (2 mentions)

User Suggested Solutions

  1. Replacement of the ice maker

    Success rate: 50.0%
Analysis based on 2 community discussions
View Sources

Data compiled from real discussions on r/appliancerepair and r/Appliances:

  1. What just happened?
  2. LG craft ice maker not working

Community Discussions

ice maker stopped making ice

Ice maker started working again after being diagnosed as dead.

Pro needed View on Reddit →

Source: Reddit r/appliancerepair

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