Lg Refrigerator: not freezing ice

Professional Repair Guide

What is this symptom?

If your LG refrigerator isn't freezing ice, you may notice that ice trays remain unfrozen or produce insufficient ice. While other functions seem normal, this issue can stem from several causes, including incorrect freezer temperature settings or problems with the ice maker's water supply. Follow our guide to troubleshoot and resolve the issue effectively.

Urgency: Medium

Important Tips for Lg Models

  • LG official support emphasizes checking water supply problems, ice maker off, or freezer temperature as main reasons.

Possible Causes

Freezer temperature not cold enough for ice production

How to Identify: Check temperature set point; freezer above 0°C/32°F will fail to make ice

Part: Temperature control / thermostat

Ice maker water supply or settings issues

How to Identify: Ice maker set to off, water tank not fitted correctly, or no water reaching ice tray

Part: Ice maker assembly / water supply

Evaporator / condenser airflow problems

How to Identify: Freezer coldness uneven; frosted evaporator coils or dirty condenser coils seen

Part: Evaporator fan, condenser coils

Faulty ice maker components including detection arm/lever

How to Identify: Ice maker stops prematurely or incorrectly detects ice full when not

Part: Ice maker detection lever

Defrost system issues causing frost buildup

How to Identify: Excess frost on evaporator leading to poor cooling; freezer colder at coils than shelves

Part: Defrost heater / thermostat

DIY Solutions

Verify and adjust freezer temperature

Easy 5–10 minutes
  1. Locate freezer temperature control on LG fridge.
  2. Ensure temperature is set cold enough.
  3. Wait several hours to allow temperature stabilization and check ice production.

Check ice maker settings and water tank position

Easy 10 minutes
  1. Ensure ice maker is turned on in settings.
  2. Open freezer and check ice maker water tank is seated correctly.
  3. Refill water tank if empty and ensure water supply is connected.
  4. Observe if water flows into ice tray.

Clean condenser coils

Moderate 30–60 minutes
Tools Needed: vacuum, coil brush
  1. Unplug refrigerator.
  2. Locate and access condenser coils (back/bottom).
  3. Clean dust/debris with brush/vacuum.
  4. Plug in and monitor cooling improvement.
⚠️ Safety First: Disconnect power before cleaning coils.

Professional Repairs

Replace defective evaporator fan or condenser fan motor

Estimated Cost: $100–$300

Defrost system repair (heater/thermostat)

Estimated Cost: $150–$400

When to Call a Professional

Freezer fails to reach/maintain proper cold temperature despite adjustments
Ice maker receives water but still does not freeze any ice after multiple hours
Unusual noises from fans or compressor indicating component failure

Preventive Maintenance

  • Clean condenser coils: Airflow restriction that can reduce cooling efficiency
    Frequency: annually
  • Regularly inspect and clean ice maker water tank and tray: Clogs or misalignment that hinder ice production
    Frequency: monthly

Frequently Asked Questions

Why is my LG Refrigerator not freezing ice?
Common causes include improper freezer temperature, ice maker settings issues, and airflow problems.
How do I fix LG Refrigerator not freezing ice myself?
Check and adjust the freezer temperature, inspect ice maker settings, and clean the condenser coils.
How much does it cost to fix not freezing ice?
Professional repairs typically range from $100 to $400 depending on the issue.
When should I call a technician for not freezing ice?
If DIY solutions don't resolve the issue or if you suspect a complex problem, contact a technician.

References & Sources

Community Analytical Insights

Analysis based on real user discussions from appliance repair communities

Can I Fix This Myself?

65%
DIY Success Rate Difficulty: Either

Common Issues Reported by Users

  • Faulty thermostat or temperature control board
  • Blocked air vents within the freezer compartment
  • Defective ice maker assembly

User Suggested Solutions

  1. Check and replace the thermostat or temperature control board if faulty. Ensure the refrigerator is set to the correct temperature (0°F for the freezer).

  2. Inspect and clear any blockages in the air vents. Ensure that nothing is obstructing the airflow in the freezer compartment.

  3. Replace the ice maker assembly if it is defective. This may involve disconnecting power, removing the ice maker, and installing a new one.

Analysis based on 1 community discussions
View Sources

Data compiled from real discussions on r/appliancerepair and r/Appliances:

  1. Ice-maker overconfident about its freezing ability

Community Discussions

ice maker doesn't freeze ice cubes fast enough, water overflows

Replace the ice maker kit due to a faulty thermostat or switch.

DIY View on Reddit →

Source: Reddit r/appliancerepair

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