Kitchenaid Microwave: not turning

Professional Repair Guide

What is this symptom?

If your KitchenAid microwave's turntable isn't rotating, you're likely experiencing uneven heating of your food. This issue can occur even when the microwave is functioning, but the glass tray remains stationary, indicating a potential problem with the turntable motor.

Urgency: Medium

Possible Causes

Turntable motor failure

How to Identify: No rotation and no sound of motor attempting to drive; multimeter continuity test shows open circuit on motor winding.

Part: Turntable motor

Preventive Maintenance

  • Clean tray, roller ring, and cavity regularly: Debris buildup that impedes turntable rotation
    Frequency: monthly
  • Check tray seating before each use: Misalignment that can block rotation
    Frequency: per use

Frequently Asked Questions

Why is my KitchenAid microwave not turning?
The most common cause is a failure of the turntable motor, leading to a lack of rotation.
How do I fix KitchenAid microwave not turning myself?
Currently, there are no DIY solutions for this specific issue.
How much does it cost to fix not turning?
Professional repair costs can vary, and it's best to consult a technician for an accurate estimate.
When should I call a technician for not turning?
If the turntable isn't working, it's advisable to call a technician, especially since DIY fixes are not available.

References & Sources

Community Analytical Insights

Analysis based on real user discussions from appliance repair communities

Can I Fix This Myself?

50%
DIY Success Rate Difficulty: Either

Common Issues Reported by Users

  • Faulty turntable motor (1 mentions)
  • Faulty control board (1 mentions)

User Suggested Solutions

  1. Replace faulty control board

    Success rate: 50.0%

  2. Replace bad turntable motor

    Success rate: 50.0%
Analysis based on 2 community discussions
View Sources

Data compiled from real discussions on r/appliancerepair and r/Appliances:

  1. KitchenAid microwave turntable doesn't turn. KEMS309BSS01. I...
  2. KitchenAid Microwave Turntable doesn't turn (model: KBMS1454...

Community Discussions

Turntable doesn't turn

The issue was identified as a faulty control board, which was replaced.

DIY View on Reddit →

Microwave turntable does not turn.

The issue may be due to a bad turntable motor rather than a broken switch.

Pro needed View on Reddit →

Source: Reddit r/appliancerepair

User Comments (0)

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