Indesit Washing Machine: not draining

Professional Repair Guide

What is this symptom?

Is your Indesit washing machine not draining? This common issue can leave water in the drum, preventing your clothes from spinning dry. Often indicated by flashing lights, the problem typically arises from a blocked drain pump filter, a kinked drain hose, or a failing drain pump. Addressing these issues promptly can restore functionality and save you from costly repairs.

Urgency: Medium

Important Tips for Indesit Models

  • Indesit’s official guidance for 'not draining' strongly emphasizes a blocked pump/filter as the most likely cause, and their service guidance notes that multiple flashing wash/rinse/spin lights can indicate a blockage in the filter or waste/drain pipe.
  • Indesit genuine drain pump parts are available through official spares channels; one example pump listing shows a genuine pump (J00393231 / C00386526) priced around £23.69 (model compatibility required).

Possible Causes

Blocked drain pump filter / coin trap (lint, hair, coins, buttons, fabric)

How to Identify: Water left in drum; draining very slow or stops; pump may sound strained or noisy; filter area contains debris; some Indesit models show flashing wash/rinse/spin lights indicating possible filter/drain blockage.

Part: Drain pump filter / coin trap (front lower access panel)

Blocked or kinked drain hose (or standpipe/sink connection blocked)

How to Identify: Hose visibly kinked behind machine; water backs up into sink/standpipe; draining improves when hose is lowered/straightened; debris found at hose end or connection.

Part: Drain hose and household drain/standpipe connection

Drain pump impeller obstructed or pump motor failing

How to Identify: Filter is clean but machine still won’t drain; pump hums but no water moves; intermittent draining; burning smell; excessive noise; pump does not run during drain segment.

Part: Drain pump (motor/impeller assembly)

Pressure switch / water level sensing issue (drainage detected incorrectly; can trigger F05-type symptoms)

How to Identify: Machine drains physically but still reports draining fault; inconsistent behavior; error persists after pump/filter/hose checks; may show drainage-related error (e.g., F05 despite no obvious blockage.

Part: Pressure switch (water level sensor) and pressure chamber/air hose

Drain pump electrical/circuit fault (often associated with F11-type pump circuit faults on Indesit/Hotpoint platforms)

How to Identify: Pump never runs (silent, no hum; pump tests OK mechanically but has no power; drainage fault persists; fault codes consistent with pump circuit problems.

Part: Pump wiring, connectors, control board relay/triac for pump

DIY Solutions

Clean the drain pump filter / coin trap (most common fix)

Easy 10-20 minutes
Tools Needed: Towels, Shallow tray/bowl, Flathead screwdriver (for access panel, depending on model)
  1. Turn off the machine and unplug it from the mains. Turn off the water supply.
  2. Locate the pump filter behind the lower front access panel (often bottom right). Remove the panel carefully (some models clip off; others need prying with a flat screwdriver).
  3. Place towels and a shallow tray/bowl under the filter area because water will spill out.
  4. Slowly unscrew the filter cap to let water drain gradually into the tray.
  5. Remove the filter fully, clean lint/debris/foreign objects, and wipe the filter housing.
  6. Check the pump impeller behind the filter for obstructions and ensure it spins freely (do not force).
  7. Reinstall the filter securely, refit the panel, then run a drain/spin cycle to confirm normal draining.
⚠️ Safety First: Always unplug before opening the filter access.

Check and clear the drain hose and household drain connection

Moderate 20-40 minutes
Tools Needed: Towels, Bucket, Pliers (for hose clamp, if needed)
  1. Unplug the machine and turn off water supply.
  2. Pull the machine forward carefully to access the rear drain hose.
  3. Check for obvious kinks or crushing; straighten and ensure the hose is not trapped.
  4. Remove the hose end from the standpipe/sink trap and check for clogs at the hose end and the household drain connection.
  5. Flush the hose with water (into a bucket/outdoors) to confirm it is clear, then reconnect securely.
  6. Run a drain/spin test cycle and verify strong discharge flow.
⚠️ Safety First: Water may spill when disconnecting hoses—use towels and a bucket.

Inspect for pump impeller obstruction and remove trapped objects

Moderate 20-45 minutes
Tools Needed: Torch/flashlight, Long-nose pliers (optional), Towels, Shallow tray/bowl
  1. After cleaning the filter, look inside the pump cavity for coins, hair grips, fabric, or lint clumps.
  2. Gently remove debris using fingers or long-nose pliers if needed.
  3. Rotate the impeller gently to ensure it moves without binding.
  4. Reassemble and test drain/spin.
⚠️ Safety First: Unplug first; do not put tools deep into the pump cavity.

Next step

Choose the next step for not draining

Confirm the diagnosis before ordering. An error code can identify the system involved, but it does not prove that a specific part has failed.

Other parts options

Check related components first; use model search as a fallback.

Possible related component

Drain Hose

Carries waste water from the drain pump to your home's standpipe or sink drain.

$15 - $30 · Easy · 15-30 mins

Check fit & price
Possible related component

Pressure Switch

Detects the water level inside the tub and signals when to start or stop filling.

$25 - $65 · Easy · 15-30 mins

Check fit & price
Possible related component

Main Control Board

The central brain of the appliance that controls all components, cycles, and timings.

$120 - $280 · Medium · 20-40 mins

Check fit & price
Model number required

Model-compatible Washing Machine parts

Enter the complete model number to browse compatible replacement parts. This is a model-based parts search, not a diagnosis that a specific component failed.

Find a part that fits my model

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Optional routine care

Maintenance supplies

These products support cleaning or routine upkeep. They are separate from the possible repair components above and are not claimed to fix this error code or symptom.

Maintenance supply

Washing Machine Cleaner Tablets

Routine tub-cleaning supplies for residue and odor control. They do not repair a mechanical, drainage, or electronic fault.

View maintenance supply
Maintenance supply

Braided Washer Inlet Hoses

A maintenance replacement option for visibly worn external fill hoses. Verify thread size, length, and hot/cold connection requirements.

View maintenance supply
Maintenance supply

Washer Drain Hose Holder

Helps secure an external drain hose at the standpipe. It does not correct an internal pump or control fault.

View maintenance supply

Affiliate disclosure: As an Amazon Associate I earn from qualifying purchases. Recommendations are based on routine-care relevance, not commission rate.

Professional Repairs

Replace drain pump assembly

Estimated Cost: £25 - £80 parts; £125 - £250 total installed (varies by region and labor)

Diagnose and repair pressure switch / pressure system (water level sensing) and related blockages

Estimated Cost: £40 - £120 parts; £150 - £300 total installed/diagnosed

Electrical diagnosis of drain pump circuit / control board repair

Estimated Cost: £150 - £400

When to Call a Professional

You cleaned the pump filter and checked the drain hose/house drain, but the washer still won’t drain.
The pump is humming loudly but not moving water, or the impeller is damaged/jammed.
There are signs of electrical issues (burning smell, tripping breaker, pump not energizing at all).
The machine drains physically but still shows persistent drainage error behavior (possible sensor/control issue).
You cannot safely access the pump/filter area due to installation constraints or excessive water.

Preventive Maintenance

  • Inspect and clean the pump filter/coin trap; remove lint, hair, and foreign objects: Drainage blockages and 'not draining' symptoms
    Frequency: Monthly (more often if used daily)
  • Check pockets for coins, hair grips, tissues and small items before washing: Pump/filter blockages and impeller jams
    Frequency: Every wash
  • Ensure drain hose is routed without kinks and the standpipe/sink drain is not restricted: Slow draining and drain error conditions
    Frequency: Every 3-6 months or after moving the machine

Frequently Asked Questions

Why is my Indesit Washing Machine not draining?
Common causes include a blocked pump filter, kinked drain hose, or a failing drain pump.
How do I fix Indesit Washing Machine not draining myself?
Try cleaning the drain pump filter, checking the drain hose for blockages, and inspecting the pump impeller.
How much does it cost to fix not draining?
Professional repair costs range from £125 to £250, depending on the issue and region.
When should I call a technician for not draining?
If DIY fixes don’t resolve the issue or if electrical problems are suspected, it's best to call a technician.

References & Sources

Community Analytical Insights

Guidance from available sources; statistical claims are shown only for samples of at least 10 discussions

Common Issues Reported by Users

  • Blocked impeller (2 mentions)
  • Faulty drain pump (2 mentions)

User Suggested Solutions

  1. Replace or unblock the impeller

  2. Replace the drain pump

Limited-source guidance; percentages and success-rate claims are not shown
View Sources

Community Discussions

loud rattling noises when trying to drain, then stopped entirely

The impeller from the drain pump is broken and needs a new pump.

The pump is producing a humming sound but does not remove the water.

Blocked impeller was found to be the issue.

Source: Reddit r/appliancerepair

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