Electrolux Oven: error code E13, non-responsive buttons

Professional Repair Guide

What is this symptom?

Are you facing an E13 error code on your Electrolux oven with non-responsive buttons? This issue can prevent you from entering cooking modes or adjusting settings. Common causes include control board faults, keypad failures, or temporary software glitches. Understanding these can help you resolve the problem effectively.

Urgency: Medium

Important Tips for Electrolux Models

  • Electrolux documentation lists F13 as control’s internal checksum corruption and F14 as misconnected keyboard cable. While no official E13 definition for ovens was found, community sources map similar control faults to E13-like conditions requiring board or keypad attention.

Possible Causes

Control board internal fault / corrupted internal checksum

How to Identify: E13 error persistent even after power reset; unresponsive buttons; error codes are displayed on control panel

Part: Electronic control board / display board

Keypad / touch panel failure or misconnected ribbon cable

How to Identify: Buttons not responding or only partially responding; might have intermittent behavior; display lights but inputs ignored

Part: Keypad/touch panel interface ribbon or touchpad module

Temporary software glitch or minor control firmware error

How to Identify: Error appears after power fluctuations; resolves briefly with hard reset/power cycle

Part: Microcontroller/firmware on control board

DIY Solutions

Power cycle/reset to clear transient faults

Easy 2–5 minutes
  1. Turn off the oven’s circuit breaker or unplug it from power.
  2. Wait at least 60 seconds.
  3. Restore power by switching on breaker or plugging in.
  4. Check if E13 and unresponsive buttons clear.
⚠️ Safety First: Ensure the appliance is completely powered off before handling.

Check and reseat touchpad ribbon cable

Moderate 15–30 minutes
Tools Needed: Screwdriver set, Flashlight
  1. Turn off power at breaker and confirm oven is unpowered.
  2. Remove access panel to reach control board housing.
  3. Locate ribbon cable from touch panel to control board.
  4. Gently disconnect and reseat ribbon cable ensuring proper alignment.
  5. Reassemble and restore power to test.
  6. Observe if buttons now respond and error clears.
⚠️ Safety First: Disconnect power before opening panel.

Professional Repairs

Replace electronic control board/display board

Estimated Cost: $200–$500

Replace control panel/touchpad assembly

Estimated Cost: $100–$300

When to Call a Professional

Error persists after power reset and ribbon reseating.
Control board replacement or keypad assembly replacement is required.
There is visible damage to the control board or internal components.

Preventive Maintenance

  • Perform periodic power resets if control glitches occur: Transient software faults causing error codes.
    Frequency: as needed
  • Keep control panel clean and dry: Button sticking and conductive contamination issues.
    Frequency: weekly or monthly

Frequently Asked Questions

Why is my Electrolux Oven error code E13, non-responsive buttons?
Top causes include control board faults, keypad failures, or temporary software glitches.
How do I fix Electrolux Oven error code E13, non-responsive buttons myself?
You can power cycle the oven or check and reseat the touchpad ribbon cable.
How much does it cost to fix error code E13, non-responsive buttons?
Professional repairs can cost between $100 and $500, depending on the issue.
When should I call a technician for error code E13, non-responsive buttons?
If DIY fixes don't work or you're uncomfortable with internal repairs, it's best to call a technician.

Community Analytical Insights

Analysis based on real user discussions from appliance repair communities

Can I Fix This Myself?

80%
DIY Success Rate Difficulty: Either

Common Issues Reported by Users

  • Moisture or debris on the touch panel causing non-responsiveness
  • Faulty touch control board leading to E13 error code
  • Software glitch or outdated firmware affecting button functionality

User Suggested Solutions

  1. Clean the touch panel with a soft, dry cloth to remove moisture or debris. Ensure the oven is off before cleaning.

  2. Reset the oven by unplugging it for 10 minutes, then plugging it back in to clear any software glitches.

  3. Replace the touch control board if cleaning and resetting do not resolve the issue. This involves removing the oven's front panel and disconnecting the old board.

Analysis based on 1 community discussions
View Sources

Data compiled from real discussions on r/appliancerepair and r/Appliances:

  1. Electrolux EW30IS6CJSC Error Code E 13

Community Discussions

E13 error code, buttons on RH side non-responsive

Cleaning the touch panel resolved the error code.

DIY View on Reddit →

Source: Reddit r/appliancerepair

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