Electrolux Dryer: unresponsive touch screen

Professional Repair Guide

What is this symptom?

Experiencing an unresponsive touch screen on your Electrolux dryer can be frustrating. When the control panel lights up but fails to respond to inputs, it may be due to a control lock feature or power supply issues. Understanding the common causes and solutions can help you get your dryer back in working order quickly.

Urgency: Medium

Important Tips for Electrolux Models

  • Electrolux dryers have a control lock (child lock) feature that can make the panel appear unresponsive if enabled. turn(support.electrolux.ie

Possible Causes

Control lock (child lock) enabled

How to Identify: Padlock icon displayed or known key combination to toggle lock; buttons unresponsive but power present.

Part: Control panel lock feature

Power supply issue within the dryer (power board/cord/outlet)

How to Identify: No display, no lights; dryer not powering up although plugged in.

Part: Power supply board, terminal block, power cord

DIY Solutions

Disable Control Lock

Easy 1–2 minutes
  1. Look for the control lock padlock icon on the display.
  2. Press and hold the indicated button combination to disable control lock per user manual or on-screen prompt.

Power Reset

Easy 5–10 minutes
  1. Unplug the dryer from the power outlet or switch off the circuit breaker.
  2. Leave unplugged for 1–2 minutes to discharge internal electronics.
  3. Restore power and test the touch panel responsiveness.
⚠️ Safety First: Ensure power is off before touching any internal parts.

Inspect and Reseat Ribbon Cable

Moderate 20–40 minutes
Tools Needed: screwdriver
  1. Unplug the dryer and remove upper control panel cover.
  2. Locate the ribbon cable connecting the touchpad to the main control board.
  3. Carefully disconnect and reseat the ribbon cable ensuring full engagement.
⚠️ Safety First: Always unplug the dryer before accessing internal components.

Professional Repairs

Replace User Interface Control Board / Touchpad

Estimated Cost: $75 - $200

Replace Main Electronic Control Board

Estimated Cost: $150 - $400

Power Supply Board or Terminal Block Repair

Estimated Cost: $100 - $300

When to Call a Professional

Control panel remains unresponsive after power resets and reseating cables.
Display dead with no lights while dryer is plugged in and outlet verified.
Uncertain about safely accessing internal electronics or harnesses.

Preventive Maintenance

  • Clean control panel gently: Residue buildup that can interfere with touch responsiveness
    Frequency: monthly
  • Use surge protector: Electronic control board damage from power spikes
    Frequency: continuous

Frequently Asked Questions

Why is my Electrolux Dryer unresponsive touch screen?
The unresponsive touch screen may be due to an enabled control lock or a power supply issue.
How do I fix Electrolux Dryer unresponsive touch screen myself?
You can disable the control lock, perform a power reset, or inspect the ribbon cable connection.
How much does it cost to fix unresponsive touch screen?
Professional repair costs range from $75 to $400 depending on the issue.
When should I call a technician for unresponsive touch screen?
Call a technician if DIY solutions do not work or if the issue seems complex.

References & Sources

Community Analytical Insights

Analysis based on real user discussions from appliance repair communities

Can I Fix This Myself?

60%
DIY Success Rate Difficulty: Either

Common Issues Reported by Users

  • User interface touch sensor failure
  • Faulty control board
  • Loose or damaged wiring connections

User Suggested Solutions

  1. Reset the dryer by unplugging it for 5-10 minutes, then plug it back in. This can sometimes clear temporary errors.

  2. Inspect the wiring connections to the control panel for any loose or damaged wires. Reconnect or replace as necessary.

  3. Replace the user interface touch sensor or control board if the previous solutions do not resolve the issue. This may require disassembling the control panel.

Analysis based on 1 community discussions
View Sources

Data compiled from real discussions on r/appliancerepair and r/Appliances:

  1. Latest electrolux front-loaded dryer having circuit board pr...

Community Discussions

flashes E9E error and touch screen goes unresponsive

User interface touch sensor issue likely related to the control panel.

Pro needed View on Reddit →

Source: Reddit r/appliancerepair

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