Westinghouse Water Heater Error 38

⚡ Quick Answer: The Westinghouse Water Heater error 38 indicates an ignition failure, which can lead to a lack of hot water and unusual clicking sounds during ignitio... ✅ DIY Fixable

What Does Error 38 Mean?

The Westinghouse Water Heater error 38 indicates an ignition failure, which can lead to a lack of hot water and unusual clicking sounds during ignition attempts. This error may stem from a control or data storage issue, typically related to the control board, affecting the heater's normal operation.

Common Symptoms:

  • Error 38 displayed on control panel
  • Unit may not operate normally when code appears

Possible Causes

  • Control data storage error (control board related) (medium)

How to Fix Error 38

DIY Fix Clear Error and Restart Water Heater

  1. Press the Power button on the unit or control panel to clear the error code.
  2. Turn the water heater off, wait at least 1–2 minutes, then turn it back on to see if the error reappears.
  3. Observe whether normal operation is restored after restart.

Technician Only Diagnose and Repair Control and Data Storage Issues

  1. Inspect the main control board for signs of fault or malfunction.
  2. Verify connections and wiring to the control board are secure and free of corrosion or damage.
  3. Replace the main control board if repeated data storage errors occur.
  4. Test the unit after repair to confirm error resolution.

Parts needed: Main control board, Wiring/connectors related to control board

🛑 When to Call a Pro:
  • If Error 38 persists after clearing and restarting
  • If water heater does not operate normally after restart
  • If signs of electrical issues (burn marks, unusual noises) are present

Technical Specifications

wattage Not applicable
component Igniter Assembly
resistance Typically 10-20 ohms
part_number Common part number varies by model
voltage_rating 120V AC

Common Questions

What does 38 error mean on Westinghouse Water Heater?

Error 38 signifies an ignition failure, often due to a control data storage issue.

Can I fix Westinghouse Water Heater 38 error myself?

Yes, you can try clearing the error and restarting the unit.

How much does it cost to fix 38 error?

Repair costs range from $150 to $500, depending on parts and labor.

When should I call a technician for 38?

Call a technician if the error persists after clearing, or if you notice electrical issues.

Data last verified: 2026-07-01

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