Scotsman Ice Maker Error ERR-E

⚡ Quick Answer: The Scotsman Ice ice maker ERR-E error indicates a malfunction in the water level sensor, which can lead to erratic ice production or a complete halt ... ✅ DIY Fixable

What Does Error ERR-E Mean?

The Scotsman Ice ice maker ERR-E error indicates a malfunction in the water level sensor, which can lead to erratic ice production or a complete halt in ice-making. If the error persists, it may require professional assessment to ensure the ice maker operates correctly.

Possible Causes

  • Water Level Sensor
  • Wiring Issues
  • Control Board Malfunction

How to Fix Error ERR-E

DIY Fix Check documentation and machine display behavior

  1. Locate your specific Scotsman ice maker model and download the correct user manual from the official site or a trusted manual repository.
  2. Review the error code section to see if ERR‑E is listed for your exact model or if there’s an equivalent code format described.
  3. Observe when the ERR‑E code appears (e.g., during startup, after a freeze cycle, etc.) and note any accompanying lights or status indicators.
  4. Record any patterns, such as sequence with other codes or machine symptoms (no ice, water fill issues, shutdown).

Technician Only Contact official Scotsman support or authorized service provider

  1. Provide model and serial number of the ice maker.
  2. Describe when and how ERR‑E appears along with any other symptoms (no ice, alarms, lights).
  3. Request official error code interpretation and recommended service procedures from Scotsman technical support.
🛑 When to Call a Pro:
  • If ERR‑E persists after basic checks and the machine becomes non‑functional or exhibits additional problems

Next step

Choose the next step for ERR-E

Confirm the diagnosis before ordering. An error code can identify the system involved, but it does not prove that a specific part has failed.

Model number required

Browse by model — no specific failed part is claimed

Model-compatible Ice Maker parts

Enter the complete model number to browse compatible replacement parts. This is a model-based parts search, not a diagnosis that a specific component failed.

Where can I find the model number?

Check the rating label around the door, lid, frame, rear panel, or inside the appliance cabinet. Use the complete model number, including suffixes.

Find a part that fits my model

Search results are not a diagnosis. Verify both the complete appliance model and the retailer's fit information before ordering.

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Technical Specifications

wattage N/A
component Water Level Sensor
resistance 5-15 ohms
part_number Scotsman 12-1940-01
voltage_rating 120V AC

Common Questions

What does ERR-E error mean on Scotsman Ice ice maker?

ERR-E indicates a malfunction in the water level sensor, affecting ice production.

Can I fix Scotsman Ice ice maker ERR-E error myself?

Yes, check the user manual and observe the machine's behavior with the error code.

How much does it cost to fix ERR-E error?

Repair costs vary by model and region, so contact a technician for estimates.

When should I call a technician for ERR-E?

Call a technician if ERR-E persists after basic checks or if the machine becomes non-functional.

Sources & References

Data last verified: 2026-07-26

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